The Public Servant's Guide to Government in Canada


Book Description

The Public Servant’s Guide to Government in Canada is a concise primer on the inner workings of government in Canada. This is a go-to resource for students, for early career public servants, and for anyone who wants to know more about how government works. Grounded in experience, the book connects core concepts in political science and public administration to the real-world practice of working in the public service. The authors provide valuable insights into the messy realities of governing and the art of diplomacy, as well as best practices for climbing the career ladder.




OECD Public Governance Reviews Skills for a High Performing Civil Service


Book Description

This report looks at the capacity and capabilities of civil servants of OECD countries and suggests approaches for addressing skills gaps through recruitment, development and workforce management




OECD Public Governance Reviews Engaging Public Employees for a High-Performing Civil Service


Book Description

How can governments reduce workforce costs while ensuring civil servants remain engaged and productive? This report addresses this question, using evidence from the 2014 OECD Survey on Managing Budgeting Constraints: Implications for HRM and Employment in Central Public Administration.




The Path to Becoming a Data-Driven Public Sector


Book Description

Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches are particularly effective for meeting those expectations and rethinking the way governments and citizens interact. This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and inform ethical and privacy considerations. It presents a data-driven public sector framework that can help countries or organisations assess the elements needed for using data to make better-informed decisions across public sectors.




When the State Meets the Street


Book Description

Street level discretion -- Three pathologies: the indifferent, the enforcer, and the caregiver -- A gymnastics of the self: coping with the everyday pressures of street-level work -- When the rules run out: informal taxonomies and peer-level accountability -- Impossible situations: on the breakdown of moral integrity at the frontlines of public service




Promoting Good Governance


Book Description

This book aims to show that a strong and achieving public service is a necessary condition for a competitively successful nation. The concept of good governance is linked with institutionalised values such as democracy, observance of human rights and greater effectiveness of the public sector.




Leadership and Culture


Book Description

This collection examines the leadership training of public administration in 19 countries and provides information on where, what, and how the training occurs as well as the up-to-date cultural, political, economic background for each. Factors affecting perceived importance, quality and robustness of top civil servant training are examined.







Management of Public Service Reform


Book Description

The reform of public administration to adapt to the pressures and new requirements of an ever changing world has become a major global phenomenon. This study has been produced by the International Institute of Administrative Sciences and the European Centre for Development Policy Management.