Author : Gunilla Dahlberg
Publisher : Routledge
Page : 229 pages
File Size : 26,4 MB
Release : 2007-01-24
Category : Education
ISBN : 113411351X
This book challenges received wisdom and the tendency to reduce philosophical issues of value to purely technical issues of measurement and management.
Author : Ron Basu
Publisher : Routledge
Page : 200 pages
File Size : 32,3 MB
Release : 2012-06-14
Category : Business & Economics
ISBN : 1136370439
Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. Six sigma has both created avid interest and raised concerns among executives and its practioners. This is all very well for multinationals like Motorola or General Electric but how can it help small and medium-sized enterprises or the service industry? How do you ensure that solutions stick? Quality Beyond Six Sigma responds to this challenge and provides a practical implementation of the issues of Six Sigma, Lean Enterprise and Total Quality and aligns the 'hard' sigma message with the softer sustainable 'strategic issues'. The result is FIT SIGMA. The authors utilize major and minor case studies to support principles and learnings of FIT SIGMA and include review examples and self-assessment that underpin the sustainable process. The three major case studies are contributed by General Electric, Dow Chemical and Seagate Technology. Senior Executives and Managers of organizations of all types and sizes, Management Consultants and Students of all disciplines will find this book a stimulating guide to quality and operational excellence.
Author : Gunilla Dahlberg
Publisher : Routledge
Page : 211 pages
File Size : 41,5 MB
Release : 2005-06-23
Category : Education
ISBN : 1135710732
First published in 1999. Routledge is an imprint of Taylor & Francis, an informa company.
Author : Janet McCabe
Publisher : Bloomsbury Publishing
Page : 313 pages
File Size : 19,12 MB
Release : 2007-09-26
Category : Performing Arts
ISBN : 0857715992
In his seminal book "Television's Second Golden Age", Robert Thompson described quality TV as 'best defined by what it is not': 'it is not "regular" TV'. Audacious maybe, but his statement renewed debate on the meaning of this highly contentious term. Dealing primarily with the post-1996 era shaped by digital technologies and defined by consumer choice and brand marketing, this book brings together leading scholars, established journalists and experienced broadcasters working in the field of contemporary television to debate what we currently mean by quality TV. They go deep into contemporary American television fictions, from "The Sopranos" and "The West Wing", to "CSI" and "Lost" - innovative, sometimes controversial, always compelling dramas, which one scholar has described as 'now better than the movies!' But how do we understand the emergence of these kinds of fiction? Are they genuinely new? What does quality TV have to tell us about the state of today's television market? And is this a new Golden Age of quality TV? Original, often polemic, each chapter proposes new ways of thinking about and defining quality TV. There is a foreword from Robert Thompson, and heated dialogue between British and US television critics. Also included - and a great coup - are interviews with W. Snuffy Walden (scored "The West Wing" among others) and with David Chase ("The Sopranos" creator). "Quality TV" provides throughout groundbreaking and innovative theoretical and critical approaches to studying television and for understanding the current - and future - TV landscape.
Author : Jack Schneider
Publisher : Harvard University Press
Page : 337 pages
File Size : 10,21 MB
Release : 2017-08-14
Category : Education
ISBN : 0674976398
When it comes to sizing up America’s public schools, test scores are the go-to metric of state policy makers and anxious parents looking to place their children in the “best” schools. Yet ample research indicates that standardized tests are a poor way to measure a school’s performance. It is time—indeed past time—to rethink this system, Jack Schneider says. Beyond Test Scores reframes current debates over school quality by offering new approaches to educational data that can push us past our unproductive fixation on test scores. Using the highly diverse urban school district of Somerville, Massachusetts, as a case study, Schneider and his research team developed a new framework to more fairly and comprehensively assess educational effectiveness. And by adopting a wide range of measures aligned with that framework, they were able to more accurately capture a broader array of school strengths and weaknesses. Their new data not only provided parents, educators, and administrators with a clearer picture of school performance, but also challenged misconceptions about what makes a good school. With better data, Schneider shows, stakeholders at the federal, state, and local levels can undo the damage of present accountability systems and build greater capacity in our schools. Policy makers, administrators, and school leaders can better identify where assistance is needed. Educators can engage in more evidence-based decision making. And parents can make better-informed choices for their children. Perhaps most importantly, better data can facilitate communication among all these groups, allowing them to take collective action toward shared, concrete goals.
Author : Gregory M. Bounds
Publisher : McGraw-Hill/Irwin
Page : 862 pages
File Size : 35,92 MB
Release : 1994
Category : Business & Economics
ISBN :
Beyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. The case studies exemplify the concepts in practice and give students a context for discussing the practical applications of TQM. While maintaining a strong customer value orientation throughout, this text addresses the entire spectrum of issues related to TQM - from human resources management and organizational culture to customer value measurement and statistical quality control. This well-balanced approach is based on sound research and consistently reinforces the crucial link between TQM and business strategy.
Author : Joseph De Feo
Publisher : McGraw Hill Professional
Page : 403 pages
File Size : 33,79 MB
Release : 2003-09-05
Category : Business & Economics
ISBN : 0071431489
Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Do you feel the victim of continual and unpredictable change? Do you face unrelenting competition? Is the time cycle of your product development too slow? Does your production function produce waste, delays, defects, and other excessive costs? If you've answered "yes" to any of these questions, you need this book Juran's Six Sigma provides a clear roadmap for organizational survival and renewal. Piecemeal improvements won't solve the problem--this book presents the Juran Institute's plan for sustained major improvement across the organization. * The first Six Sigma book to incorporate the Juran philosophy* Useful for implementation and certification for all levels of management * Follow the Institute's unique method for achieving and maintaining Six Sigma breakthrough--with no backsliding
Author : John Bowden
Publisher : Routledge
Page : 324 pages
File Size : 23,37 MB
Release : 2003-12-18
Category : Education
ISBN : 1134312024
Universities are rarely structured to facilitate learning and when they are, it is often done so in a limited way. This book looks at the theory and practice of learning and how universities can improve their quality and competence. It tackles the past failure of the quality and competence movements and advocates a move towards 'Universities of Learning'. The authors advocate an integration of elements that are often dealt with separately - theory and practice, teaching and research, and the levels of institution and individual - and handle these dimensions of integration in conjunction with each other. This new paperback edition will be essential reading for all those who are concerned with improving learning in higher education. It includes an updated preface that takes account of developments since the publication of the hardback edition.
Author : Carmen Pagés
Publisher : Inter-American Development Bank
Page : 286 pages
File Size : 11,2 MB
Release : 2008-01-01
Category : Business & Economics
ISBN : 1597820849
Traditionally, the concept of quality of life has been viewed through objective indicators. Beyond Facts looks at quality of life through a new lens, namely, the perceptions of millions of Latin Americans. Using an enhanced version of the recently created Gallup World Poll that incorporates Latin America-specific questions, the Inter-American Development Bank surveyed people from throughout the region and found that perceptions of quality of life are often very different from the reality. These surprising findings have enormous significance for the political economy of the region and provide a wealth of information for policymakers and development practitioners to feast upon.
Author : David Hutchins
Publisher : Routledge
Page : 336 pages
File Size : 22,55 MB
Release : 2019-04-09
Category : Business & Economics
ISBN : 1351345931
Winner of the Walter E. Masing Book Prize 2019 at the International Academy for Quality. Perceptions as to the nature of the Quality Sciences and disciplines vary across the world depending on local industrial history. This can cause problems for global organisations who often want to retain the quality policies of the parent company whilst attempting to embrace the approaches familiar to local people. For example, whilst Western organisations have embraced Six Sigma, Lean and other Japanese management techniques, we have tended to adopt them in a hotchpotch fashion, bolting them on without ever understanding the context behind total quality control. In Japan, these concepts are not considered to be standalone but are all part of a seamless companywide matrix of interactive concepts, which can be summed up as company-wide quality work, of, by and for all. In essence, this means that ‘quality’ is everybody’s responsibility from the chief executive downwards. David Hutchins has over several decades worked in all of the cultural blocks and has consistently managed to integrate all of these differences into a single companywide approach. When the concepts covered are integrated into a total company-wide programme, the intention is to make that organisation the best in its business; in Japanese terms this implies ‘Dantotsu’, which means ‘number one thinking’. Accessible and practical in approach, Quality Beyond Borders is split into short sections, each representing a self-contained idea for the reader to digest and reflect on. It is a valuable resource for business practitioners, students and academics alike that will enable you to reach beyond your own borders to implement new ideas with significant results.
