Beyond Service Lies the Experience


Book Description

"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce




Beyond Service Lies the Experience Revised Edition


Book Description

"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce




The Experience Economy


Book Description

This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.




Beyond Lies the Wub


Book Description

Beyond Lies the Wub was the first story ever published by science fiction writer Philip K. Dick. In this short story Peterson buys a "wub" from a local before his departure from Mars and takes it back aboard the ship on which he is a crew member. But the captain Franco cites his concerns about the extra weight of having this huge pig-like creature on-board, although he really seems more interested in how it might taste. Once in space however, the crew realize that the wub is an intelligent being, able to use telepathy and perhaps even control people's minds.




After


Book Description

The world's leading expert on near-death experiences reveals his journey toward rethinking the nature of death, life, and the continuity of consciousness. Cases of remarkable experiences on the threshold of death have been reported since ancient times, and are described today by 10% of people whose hearts stop. The medical world has generally ignored these “near-death experiences,” dismissing them as “tricks of the brain” or wishful thinking. But after his patients started describing events that he could not just sweep under the rug, Dr. Bruce Greyson began to investigate. As a physician without a religious belief system, he approached near-death experiences from a scientific perspective. In After, he shares the transformative lessons he has learned over four decades of research. Our culture has tended to view dying as the end of our consciousness, the end of our existence—a dreaded prospect that for many people evokes fear and anxiety. But Dr. Greyson shows how scientific revelations about the dying process can support an alternative theory. Dying could be the threshold between one form of consciousness and another, not an ending but a transition. This new perspective on the nature of death can transform the fear of dying that pervades our culture into a healthy view of it as one more milestone in the course of our lives. After challenges us to open our minds to these experiences and to what they can teach us, and in so doing, expand our understanding of consciousness and of what it means to be human.







OUT OF BODY EXPERIENCES AND BEYOND


Book Description

OUT OF THE BODY EXPERIENCES are a step into what lies beyond the mind and senses. Most Out of Body Experiences are Astral Projection or Remote Viewing, which is along the lines of the First Heaven of Man, and the light contained within that level. But, there are so many more levels to Become MoreAware of. Reincarnation and Karma are a reality here and in the five psychic levels, and so it benefits a person to discover The Real Universes beyond all time and space and the appointed deities who reside over the realms of the mind and senses. RealGuidance and a RealEducation is The Key to Secret Worlds and Universes, beyond the knowledge that is found upon the earth. Rebazar Tarzs and The Real Universal Guides, are the main focus in this NUBook. When a person tests The NU-U Sessions, they will begin to have RealExperiences in their DreamVisions, while their physical body sleeps. www.DuaneTheGreatWriter.Info




Language beyond the Classroom


Book Description

Language beyond the Classroom is an edited volume of essays that offers detailed, how-to guides for developing, implementing, and evaluating service-learning programs for a variety of languages. Contributions here present civic-engagement programs for several languages, including French, German, Russian, and Spanish, with curricula that can be adapted to any language program. The authors of each essay engage with the growing pedagogical emphasis on experiential learning, providing theoretical and practical advice, including syllabi, for language educators. Language beyond the Classroom is a timely exploration of the variety and richness of service-learning in language instruction, and contributes to a 21st-century emphasis on community engagement and cultural contextualization in second-language pedagogy.




A to Z of Pharmaceutical Marketing Volume 2


Book Description

Transactional to Transformational Marketing in Pharma: The Science of Why and the Art of How is a ground breaking book that explores the current state of the pharmaceutical industry's marketing practices and how they can be improved. Despite being instrumental in saving countless lives and improving the health of people worldwide for over a century, the modern pharmaceutical industry has suffered from a tarnished reputation due to unethical business practices and transactional marketing. In this timely and informative book, the author delves into the reasons behind pharma's fall from grace and shows how transactional marketing practices cannot build brand loyalty or reputation. Instead, the book highlights the importance of transformational marketing practices and ethical business behavior, which can lead to long-term success and customer loyalty. Using real-world examples and case studies, Transactional to Transformational Marketing presents a step-by-step approach to help pharma companies transform their marketing practices. From understanding the importance of customer-centricity to leveraging digital technologies, this book provides practical tips and strategies that can be implemented immediately. Transactional to Transformational Marketing in Pharma is a must-read for anyone interested in elevating the pharmaceutical industry's reputation and creating sustainable growth in the long term. If you are a marketer, business leader, or anyone interested in transforming the pharmaceutical industry's marketing practices, this book is for you.Contents: 1. Pharma’s Reputation on a Slide 2. Ethics in the Pharmaceutical Industry 3. Unethical Marketing Practices in Pharma 4. Transactional Marketing 5. Restoring Pharma’s Reputation 6. Transformational Marketing in Pharma 7. Transformational Marketing in Pharma: Two Case Studies 8. Transformational Marketing the Winner’s Checklist Two Case Studies




Achieving Effective Integrated E-Care Beyond the Silos


Book Description

Recent global and national debates have shown that demographic change, the rising incidence of chronic disease, and the unmet need for more personalized care are trends demanding a new, integrated approach to health and social care. The advancement and adoption of technology in both health and social care settings is a valuable tool for encouraging change and improving the quality and efficiency of care provided to patients and care clients.Achieving Effective Integrated E-Care Beyond the Silos presents a collection of real-life examples, frameworks, business models, financial implications, and methods of evaluating the technological tools that are enabling a more human-centered approach to health and social care. Based on relevant research in the field of integrated e-care, this publication is ideally designed for use by practitioners, researchers, and decision-makers in the care field.