Cases on Information Technology: Lessons Learned, Volume 7


Book Description

This volume is the latest addition to the Cases on Information Technology Series, a series which provides a collection of case studies focusing on IT implementation in organizations. The cases included in Cases on Information Technology: Lessons Learned, Volume 7 cover a variety of IT initiatives, including enterprise systems, wireless technologies, rebuilding operating systems after destruction, and implementation within non-profit organizations. Each case includes integral information regarding organizations working with IT, including key individuals involved, intelligent steps taken or perhaps overlooked, and the final project outcomes. This volume is useful to IT managers and researchers, as it describes various scenarios of IT implementation and also unfortunate downfalls. Using the real-life situations as facilitators for classroom discussion, professors and students will benefit as well from this collection of cases.




Social Media and the Transformation of Interaction in Society


Book Description

The availability of various technological platforms enables individuals to feel a deeper sense of connectivity and contribution to their social circles and the world around them. This growing dependence on social networking platforms has altered the ways in which society functions and communicates. Social Media and the Transformation of Interaction in Society is a definitive reference source for timely scholarly research evaluating the impact of social networking platforms on a variety of relationships, including those between individuals, governments, citizens, businesses, and consumers. Featuring expansive coverage on a range of topics relating to social media applications and uses across industries, this publication is a critical reference source for professionals, educators, students, and academicians seeking current research on the role and impact of new media on modern society. This publication features authoritative, research-based chapters across a range of relevant topics including, but not limited to, computer-mediated communication, nonprofit projects, disaster response management, education, cyberbullying, microblogging, digital paranoia, user interaction augmentation, and viral messaging.




Securing Government Information and Data in Developing Countries


Book Description

The ongoing growth of information and communication technology is a high priority for any developing country. These advances help progress with different sectors of socio-economic development within these countries, and strengthens our global economy as a whole. Securing Government Information and Data in Developing Countries provides an informative examination of the latest strategies and methods for protecting government information and data within developing countries. Presenting dynamic topics such as security-critical systems, watermarking authentication, hybrid biometrics, and e-voting systems, this publication is an ideal reference source for practitioners, academicians, students, and researchers who are interested in the emerging trends of data security for governments.




Modeling and Simulation Techniques for Improved Business Processes


Book Description

Companies are constantly faced with the need to grow and advance in order to compete with other corporations. The implementation of computer innovations allows for smoother transitions to adaptive changes through the use and understanding of analytical tools. Modeling and Simulation Techniques for Improved Business Processes is a critical scholarly resource that examines the systems currently implemented in companies and how they can be upgraded and advanced through various computer design methods. Featuring coverage of a broad range of topics including scenario planning, casual modeling, and system dynamics, this publication is targeted toward researchers, professionals, and engineers searching for current research on corporate innovations created through computer design methods.







Offshore Outsourcing of IT Work


Book Description

This book considers offshore client/supplier relationships' biggest challenges, including the protection of intellectual property, and managing knowledge transfer and offshore outsourcing at project level. Based on over 150 interviews and case studies, this is an invaluable read for managers and researchers looking to learn from real experiences.




Using the Bootstrap Algorithm for Changing the Control Game


Book Description

'Using the Bootstrap Algorithm for Changing the Control Game' is clearly written and points are supported by real life case studies. Dr. Ogland demonstrates how a Total Quality Management strategy articulated through the use of bootstrap algorithms can be used to achieve world-class performance in challenging environments such as complex organisations saturated with power struggles and internal politics. The book features insights on critical systems thinking, game theory, quality management systems, the Efqm Business Excellence Model, self-assessment, and the implementation of Tqm. Case studies provide practical insights from twenty years of empirical research on how to bootstrap Tqm and Business Excellence in complex environments. The ideas developed in the book have been acknowledged as a major contribution to the theory of Tqm, and the book itself is an indispensable resource for practitioners trying to implement Tqm in environments where traditional implementation methods are bound to fail.




HIT or Miss, 3rd Edition


Book Description

The third edition of HIT or Miss: Lessons Learned from Health Information Technology Projects presents and dissects a wide variety of HIT failures so that the reader can understand in each case what went wrong and why and how to avoid such problems, without focusing on the involvement of specific people, organizations, or vendors. The lessons may be applied to future and existing projects, or used to understand why a previous project failed. The reader also learns how common causes of failure affect different kinds of HIT projects and with different results. Cases are organized by the type of focus (hospital care, ambulatory care, and community). Each case provides analysis by an author who was involved in the project plus the insight of an HIT expert. This book presents a model to discuss HIT failures in a safe and protected manner, providing an opportunity to focus on the lessons offered by a failed initiative as opposed to worrying about potential retribution for exposing a project as having failed. Access expert insight into key obstacles that must be overcome to leverage IT and transform healthcare. Each de-identified case study includes an analysis by a group of industry experts along with a counter analysis. Cases include a list of key words and are categorized by project (e.g. CPOE, business intelligence). Each case study concludes with a lesson learned section.




Citizens and E-Government: Evaluating Policy and Management


Book Description

"This book examines the role that citizens play in the development of electronic government or e-government,specifically focusing on the impact of e-government and citizens, exploring issues of policy and management in government"--Provided by publisher.




Long-Term Care Reforms in OECD Countries


Book Description

Since the early 1990s, long-term care policies have undergone significant transformations across OECD countries. In some countries these changes have responded to the introduction of major policy reforms while in others, significant transformations have come about through the accumulation of incremental policy changes. The book brings together evidence from over 15 years of care reform to examine changes in long-term care systems occurring in OECD countries. It discusses and compares key changes in national policies and examines the main successes and failures of recent reforms. Finally, it suggests possible policy strategies for the future in the sector. With contributions from a wide range of experts across EECD countries, this book is essential reading for academics, researchers and policy-makers in the field of long-term care policy.