Book Description

About the Book: 'Check-In, Never Check Out ' is a captivating and invaluable book that chronicles the extraordinary life of Mr. Rattan Keswani, a revered luminary in the hospitality industry. Seamlessly blending personal triumphs and challenges, this opus offers readers an intimate window into the inner workings of a hotelier's existence. Beyond a mere account of his exploits, this literary masterpiece serves as an indispensable handbook, providing sagacious counsel for aspiring hoteliers and seasoned professionals alike. Through captivating anecdotes and real-life encounters, the book immerses readers in the multifaceted realm of hotel management, delving into leadership, customer service, staff management, marketing strategies, and innovation. 'Check-In, Never Check Out ' is a testament to the transformative power of fortuitous paths and offers inspiration and erudition to those navigating the hospitality industry. About the Author: Rattan Keswani stepped down from his positions as Deputy Managing Director of Lemon Tree Hotels Ltd and Director of Carnation Hotels last year, concluding a decade-long tenure. Prior to that, he served as the President of Trident Hotels, which is part of EIH Ltd-Oberoi Group. Over three decades, he held various roles within Oberoi Hotels and Resorts both in India and abroad. Throughout his 40-year career in the industry, Keswani collaborated with numerous renowned international brands, including Sheraton, Intercontinental, Holiday Inns, and Hilton Hotels. His professional journey encompassed all segments of the hospitality sector, from luxury to upper upscale, midscale to economy, as well as fractional ownership. Currently, Keswani operates as an independent consultant and coach, offering guidance and expertise to a select group of entrepreneurs. The author's share of the proceeds from the sale of the book will go to Muskaan PAEPID - An NGO that trains and places differently-abled persons. Website: rattankeswani.in