At Your Service?


Book Description

Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.




Entrepreneurship, the New Economy and Public Policy


Book Description

Silicon Valley is the most salient example of high-tech industrial clusters. Public policymakersthroughouttheworldwouldliketolearnthesecretsofSiliconValley in order to build their own high-tech economies. The existing literature on ind- trial clusters, which traces back to Marshall (1920), focuses on the way in which ?rms bene?t from locating in a cluster; it suggests that once a cluster comes into existence, it tends to reinforce itself by attracting more ?rms. However, a more important question is how to reach this critical mass in the ?rst place. In contrast to the literature, evidence suggests that entrepreneurs rarely move when they est- lish high-tech start-ups (Cooper and Folta, 2000). This contradicts the notion that location choice analyses lead entrepreneurs to a high-tech cluster. A high-tech industrial cluster such as Silicon Valley is characterized by c- centratedentrepreneurship. FollowingSchumpeter,weemphasizethefactthat“the appearance of one or a few entrepreneurs facilitates the appearance of others” (Schumpeter,1934). Weproposeanagent-basedcomputationalmodeltoshowhow high-tech industrial clusters could emerge in a landscape in which no ?rms existed originally. The model is essentially a spatial version of the Nelson-Winter model: Boundedly rational agents are scattered over an explicitly de?ned landscape. Each agent is endowed with some technology, which determines his ?rm’s productivity (if he has one). During each period of time, an agent with no ?rm would make a decision as to whether he wants to start one. This decision is mostly affected by the behavior of his social contacts, who are all his neighbors.







In the Barrios


Book Description

The image of the "underclass," framed by persistent poverty, long-term joblessness, school dropout, teenage pregnancy, and drug use, has become synonymous with urban poverty. But does this image tell us enough about how the diverse minorities among the urban poor actually experience and cope with poverty? No, say the contributors to In the Barrios. Their portraits of eight Latino communities—in New York, Los Angeles, Miami, Houston, Chicago, Albuquerque, Laredo, and Tucson—reveal a far more complex reality. In the Barrios responds directly to current debates on the origins of the "underclass" and depicts the cultural, demographic, and historical forces that have shaped poor Latino communities. These neighborhoods share many hardships, yet they manifest no "typical" form of poverty. Instead, each group adapts its own cultural and social resources to the difficult economic circumstances of American urban life. The editors point to continued immigration as an issue of overriding importance in understanding urban Latino poverty. Newcomers to concentrated Latino areas build a local economy that provides affordable amenities and promotes ethnic institutional development. In many of these neighborhoods, a network of emotional as well as economic support extends across families and borders. The first major assessment of inner-city Latino communities in the United States, In the Barrios will change the way we approach the current debate on urban poverty, immigration, and the underclass.




The New Chicago


Book Description

For generations, visitors, journalists, and social scientists alike have asserted that Chicago is the quintessentially American city. Indeed, the introduction to "The New Chicago" reminds us that to know America, you must know Chicago. The contributors boldly announce the demise of the city of broad shoulders and the transformation of its physical, social, cultural, and economic institutions into a new Chicago. In this wide-ranging book, twenty scholars, journalists, and activists, relying on data from the 2000 census and many years of direct experience with the city, identify five converging forces in American urbanization which are reshaping this storied metropolis. The twenty-six essays included here analyze Chicago by way of globalization and its impact on the contemporary city; economic restructuring; the evolution of machine-style politics into managerial politics; physical transformations of the central city and its suburbs; and race relations in a multicultural era. In elaborating on the effects of these broad forces, contributors detail the role of eight significant racial, ethnic, and immigrant communities in shaping the character of the new Chicago and present ten case studies of innovative governmental, grassroots, and civic action. Multifaceted and authoritative, "The New Chicago" offers an important and unique portrait of an emergent and new Windy City.




The Economics of Services


Book Description

Acclaim for the first edition: ÔThis is a well-written, provocative book, featuring much new material, original data analyses and interesting insights. Despite the proliferation of books on various aspects of services, there is nothing quite like it around. In particular, examination of the challenges that the growth of services presents to conventional economics is very valuable.Õ Ð Ian Miles, University of Manchester, UK ÔThis is an intriguing book that contains many interesting ways of conceptualising service from the perspective of economics. It makes a number of important contributions to the academic literature. It is one of the very few books and it might even be the only book to be written by an economist on the economics of services Ð it is thus a pioneer work and is of value in that it attempts to bring together the work that economists have done on services.Õ Ð John Bryson, University of Birmingham, UK Despite the fact that services have overtaken industry in terms of employment and GDP in developed countries, rigorous economic study of the service sector remains seriously neglected. The first edition of The Economics of Services initiated a redress of this oversight. Fully revised and updated, the second edition of this highly acclaimed textbook should be required complimentary reading to mainstream microeconomics textbooks for graduate students of economics and for advanced courses in labour, urban and regional economics, economic geography and economic history. The text emphasizes the distinction between intermediate producer services and final consumer services. Many of the former are traded in global markets much like material goods in general, whilst the markets for consumer services are markedly local. This requires quite different micro-foundations in each case. Other key issues explored include the productivity development and quality of service measurements, and the key role of urbanization for service sector growth. The critical issues for the future of the real economy beyond the financial crisis are also analysed in depth, and the author illustrates how a better understanding of the nature of the service economy is necessary for policy innovation with a view to regenerating the welfare state.




Advances in The Human Side of Service Engineering


Book Description

If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary service systems.




The Fourth Industrial Revolution


Book Description

World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolu­tion, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wear­able sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manu­facturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individu­als. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frame­works that advance progress.