Book Description
This document outlines the key principles used in the Community and Provider-driven Social Accountability Intervention (CaPSAI) Project study for implementing social accountability processes in the context of family planning and contraceptive (FP/C) services. The CaPSAI study builds on and contributes to a growing but limited work to better understand how social accountability and participatory processes in the context of family planning and contraceptive programmes and services contribute to the greater achievement of sexual and reproductive health and rights. The document aims to inform practitioners or civil society organizations (CSOs) how the intervention was designed, implemented and monitored to support the integration of social accountability in the provision of contraceptive information and services. It was not intended to be a strict set of activities that were implemented exactly as outlined. Rather, it is a set of steps that were considered during the planning and implementing of the social accountability activities. During the implementation, flexibility and responsiveness were encouraged.