A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry


Book Description

TRB's Transit Cooperative Research Program (TCRP) Report 141: A Methodology for Performance Measurement and Peer Comparison in the Public Transportation Industry explores the use of performance measurement and benchmarking as tools to help identify the strengths and weaknesses of a transit organization, set goals or performance targets, and identify best practices to improve performance.







Comparative Performance Measurement


Book Description

This report on safety presents results of the third in a series of comparative performance measurement efforts sponsored by the American Association of State Highway and Transportation Officials (AASHTO) Standing Committee on Quality (SCOQ), Performance Measurement and Benchmarking Subcommittee. The purpose of these efforts is to identify states that have achieved exemplary performance, find out what practices have contributed to their success, and document these practices for the benefit of other states.










Guidebook for Measuring Performance of Automated People Mover Systems at Airports


Book Description

This report to help measure the performance of automated people mover (APM) systems at airports. The guidebook identifies, defines, and demonstrates application of a broad range of performance measures encompassing service availability, safety, operations and maintenance expense, capacity utilization, user satisfaction, and reliability.