The Competency Casebook


Book Description

Competencies, and human competence itself, are rapidly receiving well-deserved recognition as an essential, required element of business success. Without worker competence and supportive organizational practices and strategies, the strategic outcomes desired by organizations can not be realized. Competencies are helping organizations successfully cope with constant and rapid change. This valuable book contains 12 detailed case studies which provide a snapshot of how a variety of practitioners conceptualized, created, and implemented competency-driven performance improvement opportunities in their organizations. A variety of mechanisms and approaches are represented by cases drawn from organizations from both the manufacturing and service sectors. The cases include projects from areas such as leadership development, human resource practices, technical and professional training and development, and organization development.




Competency-based Performance Improvement


Book Description

This important new book presents a systematic approach to analyzing and improving performance in organizations. The most promising approaches to systematic strategic needs analysis, competency model development, curriculum design, learning intervention design and development, and program evaluation are explained. The author shows, step-by-step, how best to implement competency-based performance improvement programs. In addition, case studies of three organizations (private and governmental) detail the actual experiences and benefits that these organizations realized in their performance improvement efforts.




Cases on Human Performance Improvement Technologies


Book Description

Management professionals regularly seek new, cost-effective ways to influence employee behavior to advance productivity and competency within their organization. While best practices are often taught in the classroom, many students lack an understanding of the real world challenges professionals face. Cases on Human Performance Improvement Technologies presents a collection of teaching cases that demonstrate the real-world application of digital tools for human performance enhancement across a variety of settings. Utilizing a problem-based instructional technique, the cases presented in this publication include the challenges and solutions industry professionals encounter. This publication is an essential reference source for educators, upper level students, and practitioners in the fields of human-computer interaction, organizational development, educational technology, and business management.




The Executive's Guide to Competency-based Performance Improvement


Book Description

This easy-to-read and understand book will unravel the mysteries of competencies and core competence and how they are used to impact organization performance improvement. You'll get all of the basics in this quick read without wading through chapter after chapter of technical jargon. By reducing these otherwise difficult to understand terms to useful concepts in the organizational context, this concise and comprehensive resource will give you the base of knowledge you'll need to begin your organization's transformation to a high performance workplace. A brief organizational assessment and action planning guide is included at the end of each key chapter.




Evaluating Impact


Book Description

This practical book will help you to create positive change. It is a clearly written resource that breaks down the evaluation process into seven easy steps. Evaluating Impact uses a common-sense approach to conducting data-driven evaluations that are simple and efficient and deliver the improved and measurable performance you want.




Reengineering Performance Management Breakthroughs in Achieving Strategy Through People


Book Description

Looking for the ultimate book to help reengineer the way your company manages performance? Here is a major work that lays the groundwork for successful change at virtually every step in maximizing individual, team and organizational effectiveness. It is ideal for any manager responsible for performance improvement or human resource development. The authors, both experienced in competency-based human resource development and management, provide the reader with insight into performance management as a strategic tools and change lever-not a dreaded, bureaucratic hurdle. Readers are empowered to achieve their goals faster and more effectively by mobilizing people with whom they work. Senior human resources and line managers in organizations of all sizes will find answers to many of their most challenging people-related questions in Reengineering Performance Management. Numerous case studies from companies on the cutting edge of performance management illustrate the major themes of the text. Critically peer reviewed, this book offers the benefit of successful methods that have been tried and tested over the past 50 years, along with the most advanced and up-to-date knowledge in the field of performance management.




Competency-Based Human Resource Management


Book Description

Why a focus on jobs is not enough Force-fitting employees to job descriptions leads to unhappy people and substandard performance. For years, HR professionals have struggled with this dilemma. But it doesn't have to be that way. Competency-Based Human Resource Management describes a new model of performance management that matches employee talents to the work that must be done. By focusing on the critical competencies that distinguish star performers, HR professionals can transform the way they recruit, select, train, develop, and compensate top-performing employees.




Human Competence


Book Description

What People Have Said About Human Competence: "Among the ideas bulging from this classic work: performance exemplars, potential for improving performance, behavior-accomplishment distinction, performance matrix, ACORN troubleshooting test, performance audits, states, Worth = Value - Cost, knowledge maps, mediators, and job aids. The great accomplishments Gilbert left behind will continue to profit behavior analysis and performance improvement for a long, long time." --Ogden Lindsley, Behavior Research Company "Human Competence is probably the most borrowed and least returned book in my library. It?s good to have it in print more than once, so that I can keep replacing it, and rereading it for new insights from the original master of HPT." --Rob Foshay, TRO Learning, Inc. "Human Competence stands not only as a tribute to Tom's genius, but also as the best single source of ideas about performance technology. It is a 'must have' for anyone serious about changing the performance of individuals or organizations." --Dick Lincoln, Centers for Disease Control




The Complete Guide to Training Delivery


Book Description

This guide provides trainers with ways to apply 14 key skills in order to become effective trainers. The skills required include how to: analyze materials and learner information; establish credibility; communicate effectively and provide positive reinforcement.




Performance Improvement


Book Description

Your business - large or small, profit or not-for-profit, government or private - will benefit from the techniques found in Performance Improvement: Making it Happen. It offers a comprehensive, practical approach to diagnostic performance problems and their causes. More importantly, it gives you the tools and methods for achieving major performance improvement in individuals, teams, and organizations.