Computers and Conversation


Book Description

In the past few years a branch of sociology, conversation analysis, has begun to have a significant impact on the design of human*b1computer interaction (HCI). The investigation of human*b1human dialogue has emerged as a fruitful foundation for interactive system design.****This book includes eleven original chapters by leading researchers who are applying conversation analysis to HCI. The fundamentals of conversation analysis are outlined, a number of systems are described, and a critical view of their value for HCI is offered.****Computers and Conversation will be of interest to all concerned with HCI issues--from the advanced student to the professional computer scientist involved in the design and specification of interactive systems.




Conversational Computers


Book Description




Getting Computers to Talk Like You and Me


Book Description

This book makes an important contribution to the study of pragmatics and discourse by presenting an explicit and precise computational approach to the complex problem of the structure of discourse.




Computers, Communication And Mental Models


Book Description

Computers, Commmunication, and Mental Models is a far-ranging, focused treatment of the cognitive and behavioural issues in computer-mediated communication, knowledge representation and computer-supported co- operative work. It is also an argued development of the theoretical bases for treating computerized tools as intermediaries in the communication of mental maps between tool builders and users. Empirical trails are reported in detail sufficient for representation, in computer-based instruction, fractal dimensions of cognitive mapping and group decision support. The book is a collection of multidisciplinary papers which each shed light on the complex interactions between users and systems architects, via a common medium: computerized tools.




Conversational Informatics


Book Description

Conversational informatics investigates human behaviour with a view to designing conversational artifacts capable of interacting with humans in a conversational fashion. It spans a broad array of topics including linguistics, psychology and human-computer interaction. Until recently research in such areas has been carried out in isolation, with no attempt made to connect the various disciplines. Advancements in science and technology have changed this. Conversational Informatics provides an interdisciplinary introduction to conversational informatics and places emphasis upon the integration of scientific approaches to achieve engineering goals and to advance further understanding of conversation. It features a collection of surveys structured around four prominent research areas: conversational artifacts, conversational contents, conversation environment design and conversation measurement, analysis and modelling Conversational artifacts shows how synthetic characters or intelligent robots use eye gaze, gestures and other non-verbal communicators to interact. Conversational contents looks at developing techniques for acquiring, editing, distributing and utilising the contents that are produced and consumed in conversation. Conversation environment design explains techniques for creating intelligent virtual environments and for representing individuals within a virtual environment by monitoring and reproducing their non-verbal conversational behaviour. Conversation measurement, analysis and modelling demonstrate how conversational behaviour can be measured and analyzed. Conversational Informatics will be an invaluable resource for postgraduate students and researchers in Computer Science and Electrical Engineering as well as engineers and developers working in the field of automation, robotics and agents technology.




Multimodal Human-Computer Communication


Book Description

This book constitutes the strictly reviewed post-workshop documentation of the First International Conference on Cooperative Multimodal Communication held in Eindhoven, The Netherlands, in 1995. The volume presents an introductory survey and carefully re vised and updated full versions of three invited contributions and 14 papers selected for inclusion in the book after intensive reviewing. Among the issues addressed are intelligent multimedia retrieval, cooperative conversation, agent system communication, multimodal maps, multimodal plan presentation, multimodal user interfaces, multimodal dialog, and various systems for multimodal HCI.




Advances in Computers


Book Description

Volume 55 covers some particularly hot topics. Linda Harasim writes about education and the Web in "The Virtual University: A State of the Art." She discusses the issues that will need to be addressed if online education is to live up to expectations. Neville Holmes covers a related subject in his chapter "The Net, the Web, and the Children." He argues that the Web is an evolutionary, rather than revolutionary, development and highlights the division between the rich and the poor within and across nations. Continuing the WWW theme, George Mihaila, Louqa Raschid, and Maria-Esther Vidal look at the problems of using the Web and finding the information you want. Naren Ramakrishnan and Anath Grama discuss another aspect of finding relevant information in large databases in their contribution. They discuss the algorithms, techniques, and methodologies for effective application of scientific data mining. Returning to the Web theme, Ross Anderson, Frank Stajano, and Jong-Hyeon Lee address the issue of security policies. Their survey of the most significant security policy models in the literature shows how security may mean different things in different contexts. John Savage, Alan Selman, and Carl Smith take a step back from the applications and address how theoretical computer science has had an impact on practical computing concepts. Finally, Yuan Taur takes a step even further back and discusses the development of the computer chip. Thus, Volume 55 takes us from the very fundamentals of computer science-the chip-right to the applications and user interface with the Web.




Embodied Conversational Agents


Book Description

This book describes research in all aspects of the design, implementation, and evaluation of embodied conversational agents as well as details of specific working systems. Embodied conversational agents are computer-generated cartoonlike characters that demonstrate many of the same properties as humans in face-to-face conversation, including the ability to produce and respond to verbal and nonverbal communication. They constitute a type of (a) multimodal interface where the modalities are those natural to human conversation: speech, facial displays, hand gestures, and body stance; (b) software agent, insofar as they represent the computer in an interaction with a human or represent their human users in a computational environment (as avatars, for example); and (c) dialogue system where both verbal and nonverbal devices advance and regulate the dialogue between the user and the computer. With an embodied conversational agent, the visual dimension of interacting with an animated character on a screen plays an intrinsic role. Not just pretty pictures, the graphics display visual features of conversation in the same way that the face and hands do in face-to-face conversation among humans. This book describes research in all aspects of the design, implementation, and evaluation of embodied conversational agents as well as details of specific working systems. Many of the chapters are written by multidisciplinary teams of psychologists, linguists, computer scientists, artists, and researchers in interface design. The authors include Elisabeth Andre, Norm Badler, Gene Ball, Justine Cassell, Elizabeth Churchill, James Lester, Dominic Massaro, Cliff Nass, Sharon Oviatt, Isabella Poggi, Jeff Rickel, and Greg Sanders.




Conversational AI


Book Description

This book provides a comprehensive introduction to Conversational AI. While the idea of interacting with a computer using voice or text goes back a long way, it is only in recent years that this idea has become a reality with the emergence of digital personal assistants, smart speakers, and chatbots. Advances in AI, particularly in deep learning, along with the availability of massive computing power and vast amounts of data, have led to a new generation of dialogue systems and conversational interfaces. Current research in Conversational AI focuses mainly on the application of machine learning and statistical data-driven approaches to the development of dialogue systems. However, it is important to be aware of previous achievements in dialogue technology and to consider to what extent they might be relevant to current research and development. Three main approaches to the development of dialogue systems are reviewed: rule-based systems that are handcrafted using best practice guidelines; statistical data-driven systems based on machine learning; and neural dialogue systems based on end-to-end learning. Evaluating the performance and usability of dialogue systems has become an important topic in its own right, and a variety of evaluation metrics and frameworks are described. Finally, a number of challenges for future research are considered, including: multimodality in dialogue systems, visual dialogue; data efficient dialogue model learning; using knowledge graphs; discourse and dialogue phenomena; hybrid approaches to dialogue systems development; dialogue with social robots and in the Internet of Things; and social and ethical issues.




Spoken Multimodal Human-Computer Dialogue in Mobile Environments


Book Description

This book is based on publications from the ISCA Tutorial and Research Workshop on Multi-Modal Dialogue in Mobile Environments held at Kloster Irsee, Germany, in 2002. The workshop covered various aspects of devel- ment and evaluation of spoken multimodal dialogue systems and components with particular emphasis on mobile environments, and discussed the state-- the-art within this area. On the development side the major aspects addressed include speech recognition, dialogue management, multimodal output gene- tion, system architectures, full applications, and user interface issues. On the evaluation side primarily usability evaluation was addressed. A number of high quality papers from the workshop were selected to form the basis of this book. The volume is divided into three major parts which group together the ov- all aspects covered by the workshop. The selected papers have all been - tended, reviewed and improved after the workshop to form the backbone of the book. In addition, we have supplemented each of the three parts by an invited contribution intended to serve as an overview chapter.