Author : Betty L. Schroeder
Publisher : Prentice Hall
Page : 0 pages
File Size : 22,62 MB
Release : 2004-04
Category : Office management
ISBN : 9780131145511
The Certified Professional Secretary (CPS®) and the Certified Administrative Professional (CAP®) Examination Review Series provides valuable assistance to anyone preparing for the CPS and CAP Examinations. The Series focuses on key topics test-takers must know in order to pass the exams. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals® (IAAP®).
Author : Mometrix Media
Publisher :
Page : 0 pages
File Size : 19,33 MB
Release : 2011-08-19
Category :
ISBN : 9781609715106
CPS and CAP Parts 1-3 Exam Secrets helps you ace the Certified Professional Secretary and Certified Administrative Professional Exams, without weeks and months of endless studying. Our comprehensive CPS and CAP Parts 1-3 Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPS and CAP Parts 1-3 Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 1 - Office Systems and Technology: Information Processing Cycle, Mainframe Computers, Telecommunication Processors, Telephone Services and Features, Computer Networks, Network Topologies, Computer Conferences and Chat Rooms, Communication Tools, Coordination Tools, Search Engines and Information Systems, Intentional Threats to Computers, E-Commerce Security, Systems Life Cycle, Types of User Interface, Databases, Operations Applications, Software Procurement, Spreadsheets, Types of Secondary Storage, Panel Folding, Binding Processes, Planning an Office, Ergonomics, Lighting and Sound Control, Types of System Analyses, Typesetting and Digital Duplicating, Desktop Publishing, Electronic Commerce; Part 2 - Office Administration: Record Cycle Steps, Business Reports and Forms, Card Systems, Filing Arrangements, Electronic Records Systems, Retrieval Systems, Protecting File Integrity, Records Managers, Forms Management Factors, Filing Rules, Geographic and Subject Filing Systems, and much more...
Author :
Publisher :
Page : pages
File Size : 16,81 MB
Release : 200?
Category : Administrative assistants
ISBN :
Author : Mark D. Garrison
Publisher : Prentice Hall
Page : 0 pages
File Size : 21,37 MB
Release : 2006
Category : Administrative assistants
ISBN : 9780131193376
The Certified Professional Secretary (CPS) and Certified Administrative Professional (CAP) Examination Review Series, a four-volume set of review manuals that consists of one review manual for the first three parts of the CPS and CAP Examinations and one for Part 4 of the CAP Examination, is a joint publication of Prentice Hall and the International Association of Administrative Professionals (IAPP). The content of each review manual is based on the current Certification Review Guide published by the IAAP. An overview introducting the reader to the chapter contents./Key terms that reinforce essential vocabulary./Key examples emphasized/Difficult concepts illustrated/Check Point sections offer reviews of key concepts/For Your Review: Practice questions similar to those found on the CPS and CAP Examinations./Comprehensive practice exam. Soultions to all check points and review questions.KEYAdministrative professionals preparing for the CPS and CAP Examinations.
Author : Varina L. Haney
Publisher : Prentice Hall
Page : 0 pages
File Size : 28,60 MB
Release : 2004-10
Category : Management
ISBN : 9780131145504
The Certified Professional Secretary (CPS®) and the Certified Administrative Professional (CAP®) Examination Review Series provides valuable assistance to anyone preparing for the CPS and CAP Examinations. The Series focuses on key topics test-takers must know in order to pass the exams. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals® (IAAP®).
Author : Mometrix Media
Publisher :
Page : 0 pages
File Size : 44,92 MB
Release : 2011-08-19
Category :
ISBN : 9781609715168
CPS and CAP Part 3 Management Exam Secrets helps you ace the Certified Professional Secretary and Certified Administrative Professional Exams, without weeks and months of endless studying. Our comprehensive CPS and CAP Part 3 Management Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPS and CAP Part 3 Management Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 3 - Management: Administrative Management, Management Science Theory, Tactical and Contingency Plans, Deming's Absolutes of Quality, Principles of Organization, Leadership Styles, Herzberg's Theory, Theories of Motivation, Four Channels of Communication, Programmed and Non-Programmed Decisions, Workplace Safety, Employee Performance Appraisals, Task Analysis, Training Programs, Human Resource Management, Labor Union Relationships, Employee Development, Workplace Counseling and Discipline, Separation Process, Compensation and Benefits, Accounting, Budgets, Goal Setting, Delegation, Personal Communication Barriers, Business Etiquette, and much more...
Author : Mometrix Media
Publisher :
Page : 0 pages
File Size : 45,12 MB
Release : 2011-08-19
Category :
ISBN : 9781609715120
CPS and CAP Part 1 Office Systems and Technology Exam Secrets helps you ace the Certified Professional Secretary and Certified Administrative Professional Exams, without weeks and months of endless studying. Our comprehensive CPS and CAP Part 1 Office Systems and Technology Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPS and CAP Part 1 Office Systems and Technology Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 1 - Office Systems and Technology: Information Processing Cycle, Mainframe Computers, Telecommunication Processors, Telephone Services and Features, Computer Networks, Network Topologies, Computer Conferences and Chat Rooms, Communication Tools, Coordination Tools, Search Engines and Information Systems, Intentional Threats to Computers, E-Commerce Security, Systems Life Cycle, Types of User Interface, Databases, Operations Applications, Software Procurement, Spreadsheets, Types of Secondary Storage, Panel Folding, Binding Processes, Planning an Office, Ergonomics, Lighting and Sound Control, Types of System Analyses, Typesetting and Digital Duplicating, Desktop Publishing, Electronic Commerce, and much more...
Author : Mometrix Media
Publisher :
Page : 0 pages
File Size : 23,34 MB
Release : 2011-08-19
Category :
ISBN : 9781609715144
CPS and CAP Part 2 Office Administration Exam Secrets helps you ace the Certified Professional Secretary and Certified Administrative Professional Exams, without weeks and months of endless studying. Our comprehensive CPS and CAP Part 2 Office Administration Exam Secrets study guide is written by our exam experts, who painstakingly researched every topic and concept that you need to know to ace your test. Our original research reveals specific weaknesses that you can exploit to increase your exam score more than you've ever imagined. CPS and CAP Part 2 Office Administration Exam Secrets includes: The 5 Secret Keys to CPS and CAP Test Success: Time is Your Greatest Enemy, Guessing is Not Guesswork, Practice Smarter, Not Harder, Prepare, Don't Procrastinate, Test Yourself; General strategies and Overview including: Testing Tips, Certification, Why Certify?; Part 2 - Office Administration: Record Cycle Steps, Business Reports and Forms, Card Systems, Filing Arrangements, Electronic Records Systems, Retrieval Systems, Protecting File Integrity, Records Managers, Forms Management Factors, Filing Rules, Geographic and Subject Filing Systems, Verbal Communication Skills, Voice Mail, Cell Phone Etiquette, Listening Sequence, Nonverbal Communication and Body Language, Company-Sponsored Conferences, Planning Conventions, Visual Presentations, In-House Research Services, Business Writing, Intranet Systems, and much more...
Author : Diane Routhier Graf
Publisher : Prentice Hall
Page : 0 pages
File Size : 32,62 MB
Release : 2004-04
Category : Office management
ISBN : 9780131145498
New 5th Edition! The Certified Professional Secretary (CPS�) Examination Review Series provides valuable assistance to anyone preparing for the CPS Examination. The Series focuses on key topics test-takers must know in order to pass the exam. It is the only examination preparation series produced in conjunction with the International Association of Administrative Professionals (IAAP(tm)). The format of each manual in the Series guides administrative professionals in effective study techniques.
Author : Examreview
Publisher : Createspace Independent Pub
Page : 236 pages
File Size : 38,6 MB
Release : 2013-03-26
Category : Study Aids
ISBN : 9781483961606
According to the International Association of Administrative Professionals (IAAP), both the Certified Professional Secretary (CPS) exam and the Certified Administrative Professional (CAP) exam are multiple choice based. Starting from Nov 2011 the CAP exam will be offered as a single part exam. The CAP Examination covers a wide range of topics. The new exam covers: Communication Organization and Planning Information Distribution Records Management Physical and Information Resources Document Production Financial Functions Human Resources As a CAP candidate, you are expected to know almost EVERYTHING. You do not have to be an expert in everyting, but your peers will ell expect you to have knowledge on almost everything. Keep in mind, the phrase administrative professional is a general title associated with administrative support staff - you need to provide support whenever requested. Support request can come from different sources and may involve different disciplines. Even though you may not always need to provide hands-on help, you do need to know how to properly "redirect" and "allocate" the help requests to the proper places. Administrative professionals are expected to greet and assist company visitors and customers as well as managers, executives and their staff. They serve BOTH as frontline personnel and as backend personnel. They need to be good communicators. They need to be able to adapt to different personalities and work styles of bosses and peers. There isn't any affordable "official" self study pack in the market, so we fill the gap here by releasing the CAP ExamEssentials Study Guide. The CAP ExamEssentials Study Guide provides extensive and in-depth coverage on a wide variety of business and office management topics to help you prepare for the exam. Our CAP Study Guide goes the expert-advice way. Instead of just giving you the hard facts, we also give you information that covers the best tricks and practices. With these information, you will always be able to make the most appropriate expert judgment in the exam.
