Creating Quality Leadership and Management
Author : National Performance Review (U.S.)
Publisher :
Page : 48 pages
File Size : 34,36 MB
Release : 1994
Category : Bureaucracy
ISBN :
Author : National Performance Review (U.S.)
Publisher :
Page : 48 pages
File Size : 34,36 MB
Release : 1994
Category : Bureaucracy
ISBN :
Author : Dr. Myles Monroe
Publisher : Whitaker House
Page : 201 pages
File Size : 37,41 MB
Release : 2008-11-21
Category : Religion
ISBN : 1603741291
Best-selling author Dr. Myles Munroe reveals the secrets of dynamic leadership that will turn your leadership potential into a potent reality. Within each of us lies the potential to be an effective leader!
Author : Robin L. Lawton
Publisher : ASQ Quality Press
Page : 0 pages
File Size : 41,51 MB
Release : 1993
Category : Consumer satisfaction
ISBN : 9780873891516
Creating a Customer-Centered Culture shows you how to successfully apply existing traditional management tools to knowledge and service work. it teaches you to think like customers so you can implement an organizational culture transformation on your way to total quality management in a jargon-free, step-by-step way.
Author : Ann McGarry
Publisher :
Page : 0 pages
File Size : 43,61 MB
Release : 2017
Category : Leadership
ISBN : 9781786050236
Drawing on recent advances in leadership development as a social context, Care of Leadership is a guide to personal development designed to enable leaders to create lasting positive change in their leadership role. Each chapter contains a set of conscious awareness and reflective exercises ('CARE') and encourages the reader to set specific goals.
Author : Ryan W. Quinn
Publisher : Berrett-Koehler Publishers
Page : 289 pages
File Size : 50,96 MB
Release : 2015-07-31
Category : Business & Economics
ISBN : 1626564027
Just as the Wright Brothers combined science and practice to finally realize the dream of flight, Ryan and Robert Quinn combine research and personal experience to demonstrate how to reach a psychological state that elevates us and those around us to greater heights of achievement, integrity, openness, and empathy. It's the psychological equivalent of aerodynamic lift, and it is the fundamental state of leadership. This book draws on recent advances in positive psychology and organizational science to describe four questions that, when asked in any situation, will help us experience the fundamental state of leadership. Engaging personal stories illustrate how the Quinns and others have applied these concepts at work, at home, and in the community. --
Author : John P. Kotter
Publisher : Harvard Business Press
Page : 198 pages
File Size : 16,11 MB
Release : 1999
Category : Business & Economics
ISBN : 0875848974
Widely acknowledged as the world's foremost authority on leadership, the author provides a collection of his acclaimed "Harvard Business Review" articles.
Author : John P. Kotter
Publisher : Simon and Schuster
Page : 268 pages
File Size : 20,86 MB
Release : 2010-09-28
Category : Business & Economics
ISBN : 1439137404
In today's complex work world, things no longer get done simply because someone issues an order and someone else follows it. Most of us work in socially intricate organizations where we need the help not only of subordinates but of colleagues, superiors, and outsiders to accomplish our goals. This often leaves us in a "power gap" because we must depend on people over whom we have little or no explicit control. This is a book about how to bridge that gap: how to exercise the power and influence you need to get things done through others when your responsibilities exceed your formal authority. Full of original ideas and expert insights about how organizations—and the people in them—function, Power and Influence goes further, demonstrating that lower-level personnel also need strong leadership skills and interpersonal know-how to perform well. Kotter shows how you can develop sufficient resources of "unofficial" power and influence to achieve goals, steer clear of conflicts, foster creative team behavior, and gain the cooperation and support you need from subordinates, coworkers, superiors—even people outside your department or organization. He also shows how you can avoid the twin traps of naivete and cynicism when dealing with power relationships, and how to use your power without abusing it. Power and Influence is essential for top managers who need to overcome the infighting, foot-dragging, and politicking that can destroy both morale and profits; for middle managers who don't want their careers sidetracked by unproductive power struggles; for professionals hindered by bureaucratic obstacles and deadline delays; and for staff workers who have to "manage the boss." This is not a book for those who want to "grab" power for their own ends. But if you'd like to create smooth, responsive working relationships and increase your personal effectiveness on the job, Kotter can show you how—and make the dynamics of power work for you instead of against you.
Author : Gene Klann
Publisher : John Wiley & Sons
Page : 226 pages
File Size : 24,74 MB
Release : 2007-01-06
Category : Business & Economics
ISBN : 0787988669
Building Character is written for leaders who understand their responsibility to develop authentic leaders within their organizations. Without presenting an overarching moral code or a prescriptive code of behavior, this book offers leaders and managers a practical model complete with the tools, information, and processes to develop character in leaders at all levels. The author explains the role character plays in leadership success and effectiveness and outlines how character can be developed through the Five E's—Example, Education, Experience, Evaluation, and Environment.
Author : Lolly Daskal
Publisher : Penguin
Page : 242 pages
File Size : 42,64 MB
Release : 2017-05-30
Category : Business & Economics
ISBN : 1101981377
Do people see you as the kind of leader you want to be? Are your strongest leadership qualities getting in the way of your greatness? After decades of advising and inspiring some of the most eminent chief executives in the world, Lolly Daskal has uncovered a startling pattern: within each leader are powerful abilities that are also hidden impediments to greatness. She’s witnessed many highly driven, overachieving leaders rise to prominence fueled by well-honed skill sets, only to falter when the shadow sides of the same skills emerge. Now Daskal reveals her proven system, which leaders at any level can apply to dramatically improve their results. It begins with identifying your distinctive leadership archetype and recognizing its shadow: ■ The Rebel, driven by confidence, becomes the Imposter, plagued by self-doubt. ■ The Explorer, fueled by intuition, becomes the Exploiter, master of manipulation. ■ The Truth Teller, who embraces candor, becomes the Deceiver, who creates suspicion. ■ The Hero, embodying courage, becomes the Bystander, an outright coward. ■ The Inventor, brimming with integrity, becomes the Destroyer, who is morally corrupt. ■ The Navigator, trusts and is trusted, becomes the Fixer, endlessly arrogant. ■ The Knight, for whom loyalty is everything, becomes the Mercenary, who is perpetually self-serving. Using psychology, philosophy, and her own experience, Daskal offers a breakthrough perspective on leadership. She’ll take you inside some of the most cloistered boardrooms, let you in on deeply personal conversations with industry leaders, and introduce you to luminaries who’ve changed the world. Her insights will help you rethink everything you know to become the leader you truly want to be.
Author : Institute of Medicine
Publisher : National Academies Press
Page : 700 pages
File Size : 42,16 MB
Release : 2011-02-08
Category : Medical
ISBN : 0309208955
The Future of Nursing explores how nurses' roles, responsibilities, and education should change significantly to meet the increased demand for care that will be created by health care reform and to advance improvements in America's increasingly complex health system. At more than 3 million in number, nurses make up the single largest segment of the health care work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other health care professionals in improving the quality and safety of care as envisioned in the Affordable Care Act (ACA) enacted this year. Nurses should be fully engaged with other health professionals and assume leadership roles in redesigning care in the United States. To ensure its members are well-prepared, the profession should institute residency training for nurses, increase the percentage of nurses who attain a bachelor's degree to 80 percent by 2020, and double the number who pursue doctorates. Furthermore, regulatory and institutional obstacles-including limits on nurses' scope of practice-should be removed so that the health system can reap the full benefit of nurses' training, skills, and knowledge in patient care. In this book, the Institute of Medicine makes recommendations for an action-oriented blueprint for the future of nursing.