Author : Jo Henry
Publisher : American Library Association
Page : 304 pages
File Size : 38,2 MB
Release : 2020-04-08
Category : Language Arts & Disciplines
ISBN : 0838947239
Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone.
Author : Richard J. Mouw
Publisher : InterVarsity Press
Page : 188 pages
File Size : 26,36 MB
Release : 2011-08-29
Category : Religion
ISBN : 0830869069
Few if any people in the evangelical world have conversed as widely and sensitively as Richard Mouw. That's why Mouw can write here so wisely and helpfully about what Christians can appreciate about pluralism, the theological basis for civility, and how we can communicate with people who disagree with us on the issues that matter most.
Author : Jo Henry
Publisher : American Library Association
Page : 231 pages
File Size : 17,6 MB
Release : 2020-04-08
Category : Language Arts & Disciplines
ISBN : 0838947247
Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there’s hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book addresses the subject from four viewpoints—individual, team, leader, and organization—focusing on solutions and practical steps in each area; shows how self-reflection and self-awareness can be key starting points for exploring workplace issues; offers numerous suggestions for wellness and self-care; provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries; sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters; discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders; shares actions library leaders can take to engage employees in the change process; examines how organizational structures can either detract or contribute to a library’s success; and details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity. Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone.
Author : S. Chris Edmonds
Publisher : John Wiley & Sons
Page : 276 pages
File Size : 46,3 MB
Release : 2014-09-22
Category : Business & Economics
ISBN : 1118947320
An organizational "North Star," codifying valued behaviors for optimal performance The Culture Engine shows leaders how to create a high performing, values aligned culture through the creation of an organizational constitution. With practical step-by-step guidance, readers learn how to define their organization's culture, delineate the behaviors that contribute to greater performance and greater engagement, and draft a document that codifies those behaviors into a constitution that guides behavior towards an ideal: a safe, inspiring workplace. The discussion focuses on people, including who should be involved at the outset and how to engage employees from start to finish, while examples of effective constitutions provide guidance toward drafting a document that can actualize an organization's potential. Culture drives everything that happens in an organization day to day, including focus, priorities, and the treatment of employees and customers. A great culture drives great performance, and can help attract and retain great talent. But a great culture isn't something that evolves naturally. The Culture Engine is a guide to strategically planning a culture by compiling the company's guiding principles and behaviors into an organizational constitution. Decide which behaviors and attitudes are desired in the organization Secure leader commitment to planning, drafting, and implementing the document Learn the most effective way to socialize the draft statement and get everyone on board Model desired behaviors to boost employee engagement throughout the process Organizational culture is not an amorphous thing – it comes down from the top, inspired and exemplified by the leadership. It can steer a company up or down, keep it on mission or force it off-course. For an organization to fulfill its potential, the culture must be on-point, truly reflecting the heart of the company from leaders to team members across the company. The Culture Engine helps leaders define the playing field, pushing performance to the next level.
Author : Jo Henry
Publisher : American Library Association
Page : 306 pages
File Size : 45,79 MB
Release : 2017-12-12
Category : Language Arts & Disciplines
ISBN : 0838916708
By tackling the dysfunctional library head on, managers as well as library workers who find themselves in a toxic situation will be poised to better meet library goals and move the library forward.
Author : Christine Porath
Publisher : Hachette UK
Page : 176 pages
File Size : 28,91 MB
Release : 2016-12-27
Category : Business & Economics
ISBN : 1455568996
"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
Author : Diane Kalen-Sukra
Publisher :
Page : pages
File Size : 42,26 MB
Release : 2019-04-08
Category :
ISBN : 9781926843421
At a time when incivility appears to be on the rise and increasingly tolerated, Diane Kalen-Sukra's new book, Save Your City, is a vital call to action for communities and leaders everywhere. The book takes readers from the very beginning of democracy to the challenges being addressed by communities today. This special Municipal World edition contains a forward by George B. Cuff and an exclusive companion workbook.
Author : Catherine B. Soehner
Publisher : American Library Association
Page : 154 pages
File Size : 34,93 MB
Release : 2016-11-11
Category : Language Arts & Disciplines
ISBN : 0838915272
Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.
Author : Peter M. Magolda
Publisher : Taylor & Francis
Page : 514 pages
File Size : 49,9 MB
Release : 2023-07-03
Category : Education
ISBN : 1000977072
Contested Issues in Troubled Times provides student affairs educators with frameworks to constructively think about and navigate the contentious climate they are increasingly encountering on campus.The 54 contributors address the book’s overarching question: How do we create an equitable climate conducive to learning in a dynamic environment fraught with complexity and a socio-political context characterized by escalating intolerance, incivility, and overt discrimination?Rather than attempting to offer readers definitive solutions, this book illustrates the possibilities and promise of acknowledging multiple approaches to addressing contentious issues, articulating a persuasive argument anchored in professional judgment, listening attentively to others for points of connection as well as divergence, and drawing upon new ways of thinking to foster safe and inclusive campuses.Among the issues this volume addresses are such topics as sexual violence; historically underrepresented racial and ethnic groups; transgender and undocumented students; the professional skills, knowledge and/or dispositions needed to thrive and facilitate systemic change in contemporary higher education organizations; the implications of maintaining personal and professional identities via social media; and self-care.In this companion volume to Contested Issues in Student Affairs (whose issues remain as relevant today as they were upon publication in 2011), a new set of contributors explore new questions which foreground issues of equity, safety, and civility – themes which dominate today’s higher education headlines and campus conversations.The book concludes with calls to action, encouraging student affairs educators to exhibit the moral courage needed to critically examine routine practices that (un)knowingly perpetuate inequity and enact the foundational values and principles upon which the student affairs profession was founded.
Author : Elaina Norlin
Publisher : ALA Editions
Page : 144 pages
File Size : 50,14 MB
Release : 2021-06-14
Category : Language Arts & Disciplines
ISBN : 9780838947982
Offering proven strategies alongside recommended action points in each chapter, this resource guides managers and administrators through developing and maintaining a more engaged and diverse workplace.
