Current Good Practices and New Developments in Public Sector Service Management


Book Description

This is an update to the 1996 portfolio and continues to provide a framework for building and sustaining effective public service organisations, based on current good practice and the wide experience of senior public sector managers throughout the Commonwealth. The second edition contains much of the original material, now up-dated together with several new sections. The Portfolio update is designed to be used as a companion resource to the Public Service Country Profiles which, together, can be used as a basis for benchmarking to compare activities and best practices across different national settings.




Current Good Practices and New Developments in Public Sector Service Management


Book Description

This is an update to the 1996 portfolio and continues to provide a framework for building and sustaining effective public service organisations, based on current good practice and the wide experience of senior public sector managers throughout the Commonwealth. The second edition contains much of the original material, now updated together with several new sections. The Portfolio update is designed to be used as a companion resource to the Public Service Country Profiles which. Together the documents can be used as a basis for benchmarking to compare activities and best practice across different national settings.







Management in Public Administration


Book Description

In this book Markus Bodemann bridges the differences between public and private sector in aspects of management, especially risk management. A survey to draw a line between both sectors describes the current status of applied management tools and their effects. To cope with future developments, or at least to be prepared, risk management could be one tool. By using the yearly status reports the author works out the bandwidth of the impact of desired and undesired developments in public sector and the causation for more risk awareness for sustainable development in local public administration. ​




Advancing Public Management


Book Description

Public management involves leading, coordinating, and stimulating public agencies and programs to deliver excellent performance. Research and practice of public management have developed rapidly in recent years, drawing on the fields of public policy, public administration, and business management. In carrying out their crucial roles in shaping what government delivers, public managers today must confront daunting challenges imposed by shifting policy agendas, constrained financial resources combined with with constant public demands for a rich array of public services, and increasing interdependence among public, private, and third-sector institutions and actors. At the same time, these challenges and other developments offer exciting opportunities for improving knowledge and practice in public management, for the benefit of everyone. In this volume, leading scholars contribute advances in the theory, methods, and practice in this burgeoning field. The selections address four key topics:-The nature and impact of public management;-Creative new methods for public management research;-Reform, reinvention, innovation, and change;-New models and frameworks for understanding and improving public management




Governance and Public Sector Reform in Asia


Book Description

Based on new field research, this book assesses the current state of governance and public sector reforms in eleven Asian countries and jurisdictions, especially in the wake of the recent regional financial crisis that seriously affected some of them. It analyses reform efforts comparatively against a backdrop of governance problems, and seeks to establish whether these efforts represent a substantive shift in attitudes towards reform or whether they serve simply to reinforce existing practices. The authors explore a number of important themes that are central to governance and public sector reform issues. These include the role of the state, the success or failure of organizational reforms, corruption, the applicability of the new public management model in the Asian context, and the governance values and reform models promoted by regional and international agencies.




Handbook on Development Policy and Management


Book Description

'. . . this is a book one would expect to find in all libraries and on all development studies reading lists.' – John Hailey, Journal of International Development '. . . the Handbook is a unique reference tool on international development policy and management. Its format, both comprehensive in coverage and concise in content, will make it essential reading for the growing number of postgraduates studying development policy and management, as well as for public administration, foreign consultants and aid workers in low- and middle-income countries.' – Andrew Nickson, Public Administration 'This Handbook will surely prove to be an essential to the students, practitioners and others concerned with improvement of human condition in developing countries.' – Pundarik Mukhopadhaya, The Singapore Economic Review '. . . this Handbook offers a significant remedy to the scarcity of material in this important area. . . It is certainly very near the top of this reviewer's list of recommended reading for students, researchers and practitioners concerned with development policy.' – Michael Tribe, Development Policy Review '. . . the Handbook offers an excellent one volume survey of modern development policy and practice in poor countries.' – Tony Jackson, The Journal of the Institution of Economic Development 'This comprehensive collection contains an excellent introduction to all the major issues of development policy.' – Frances Stewart, Queen Elizabeth House, University of Oxford, UK This important Handbook on international development policy and management covers a broad spectrum of contemporary topics across all the major areas of interest. With over 40 chapters, the book comprehensively explores the many themes and issues of significance for both policy and implementation, and provides easily accessible reference material on current practice and research. The 42 contributors come from a diverse range of backgrounds, and enjoy international reputations in their chosen fields. The Handbook is organised in two parts, one dealing with policy issues and the other with implementation and management issues. The first part, on policy, covers a wide range of economic, social and environmental topics. The second part explores the political context of implementation and development practice and goes on to cover a range of issues relating to management in the public and non-state sectors and the management of development projects. Each individual chapter provides background information on theory and practice, describes the current 'state of play', examines prospects for the future and includes an annotated guide to further reading. This extensive handbook will become an essential reference on international development policy and management. Although primarily designed for postgraduate students and scholars of development studies, it will also be welcomed by development practitioners, NGOs and aid agencies.




A Profile of the Public Service of New Zealand


Book Description

Practising bureaucrats, diplomats and political and academic audiences should find this a useful resource in seeking to benchmark best practice in public sector reform across Commonwealth member countries.




A Profile of the Public Service of Malta


Book Description

Public sector reform has moved on apace since the first of the Commonwealth Public Service Country Profile Series was launched in 1995 when the principles of New Public Management (NPM) were in an early stage of adoption. Since then, the various civil services described in the series have undergone radical change in scope, organization and approach rendering a revision timely. Now up dated and completely revised, these re-issued Country Profiles continue to be an accessible and valuable source of reference which attempt to both describe and analyze the often tumultuous and controversial public sector reforms which have taken place in contributing countries since 1995. Practicing bureaucrats, diplomats, political and academic audiences will find these new books invaluable in benchmarking best practice in public sector reform across Commonwealth member countries.




Better Information Practices


Book Description

This book shares best practice in the design of better record management systems, including developing a Retention Schedule. Also covered is a manual used by ministries and departments as an example, and guideline formulas for using a schedule and indexing.