Customizing Vendor Systems for Better User Experiences


Book Description

Discover how—with relatively straightforward scripts and minimal coding—to customize the user interfaces to third-party systems from your library's website for better communication with your users and to lead them to your library's services. In order to provide access to online resources, libraries depend on third-party vendor software that comes with each product. While these systems do have value, they can also be confusing, awkward, frustrating, or even misleading for library users. Imagine how much better your patrons' user experience would be if the software were customized specifically to fit your library. This how-to guide shows library staff how to take a DIY approach to customize the web interface to vendor-hosted online systems, thereby resolving usability problems and providing the ability to respond quickly to problems or evolving needs. The book begins with an explanation of how to test library vendor software for user experience, then goes on to present solutions to common usability problems through tutorials and case studies on using JavaScript or jQuery to change how a web browser displays that software. It also covers ongoing assessment methods to ensure that user needs have been satisfied. By using these tools, libraries can take some control of "black box" library software and customize it based on local needs.




Optimizing Discovery Systems to Improve User Experience


Book Description

Two authors with more than 40 years of combined library experience tap into their wealth of knowledge about discovery and user experience, sharing proven methods for setting up, promoting, and teaching their own discovery systems. Discovery systems are the new one-stop search model for libraries, but simply implementing the software doesn't ensure that it will meet your users' search needs. This book looks at how discovery systems are actually used by examining the findings of several user experience (UX) studies, providing data and observations that will inform your decisions about selecting, implementing, and enhancing this software. This book provides library practitioners who choose, administer, and interact with discovery systems with insight for establishing or fine-tuning a discovery system. You will understand how the use and effectiveness of the top discovery systems compare to more traditional databases and web resources, get insight into the comparative strengths and weaknesses of the best-selling discovery systems, and examine the UX research findings of the authors on student response and faculty response. You'll also learn about key configuration options that help or hinder search success with these systems and affect content selection, linking software setup, and interlibrary loan processes. The book concludes with recommended best practices for promoting discovery systems, including web design, placement on the library's website, getting coworkers on board, and PR ideas.




Planning Cloud-Based Disaster Recovery for Digital Assets


Book Description

This essential guide covers the basics of planning to safeguard your library's digital assets—library catalog and circulation data, online resources, etc.—by taking advantage of cloud-based storage. Natural and human-made disasters, whether large-scale or as simple as accidental damage to an electrical circuit, can disrupt library operations and services by blocking access to the essential computer systems upon which we all rely. This book gives readers the basics of emergency planning and disaster preparedness for library digital assets, providing librarians with recovery planning tools and tips for making cloud-based disaster plans work for their libraries. Written by an expert with close to two decades' experience in library environment technology, Planning Cloud-Based Disaster Recovery for Digital Assets will help staff at libraries of all types make contingency plans for emergencies big and small. Readers will learn how thoughtful contingency and recovery plans can greatly mitigate damages caused by any number of unforeseen disasters and how cloud-based storage can serve to store and protect their library's digital assets. By following the book's recommendations to achieve digital redundant back-up, multiple access points, and larger storage capacity, a library can stay operational on the Internet despite emergencies that force building closures. Also included are appendixes of checklists for disaster planning and for evaluating cloud vendors as well as a comprehensive bibliography.




Service Desk Analyst Bootcamp


Book Description

🚀 Introducing the ultimate guide to mastering the art of service desk management! 🖥️ 🔧 The "Service Desk Analyst Bootcamp" bundle is your go-to resource for mastering the maintenance, configuration, and installation of hardware and software systems. With four comprehensive books packed with essential knowledge and practical tips, you'll be equipped to tackle any challenge that comes your way. 📚 In Book 1 - "Service Desk Essentials: A Beginner's Guide to Hardware and Software Basics," you'll build a solid foundation in hardware and software fundamentals. From understanding hardware components to navigating operating systems, this book covers everything you need to know to get started in the world of IT support. 💡 Ready to take your troubleshooting skills to the next level? Book 2 - "Mastering Service Desk Troubleshooting: Configuring Software for Efficiency" is here to help. Learn how to identify and resolve common software issues, optimize performance, and troubleshoot compatibility problems like a pro. 🔍 Dive deeper into hardware maintenance and optimization with Book 3 - "Advanced Service Desk Techniques: Hardware Maintenance and Optimization." From hardware diagnostics to preventive maintenance, you'll discover expert strategies for keeping your systems running smoothly. 💻 And finally, in Book 4 - "Expert Service Desk Strategies: Installing and Managing Complex Software Systems," you'll learn how to tackle the most challenging tasks in software deployment and management. From deploying enterprise-level applications to managing complex configurations, you'll gain the skills you need to excel in your role. 👩‍💼 Whether you're just starting out in IT support or looking to level up your skills, the "Service Desk Analyst Bootcamp" bundle has you covered. Get your hands on this invaluable resource today and become the ultimate service desk analyst! 🌟




Advances in Cognitive Translation Studies


Book Description

This book presents the latest theoretical and empirical advances in cognitive translation studies. It involves the modes of written translation, interpreting, sight translation, and computer-aided translation. In separate chapters, this book proposes a new analytical framework for studying keylogged translation processes, a framework that reconciles a sociological and a psychological approach for studying expertise in translation, and a pedagogical model of translation competence. It expands the investigation of cognitive processes by considering the role of emotional factors, reviews, and develops the effort models of interpreting as a didactic construct. The empirical studies in this book revolve around cognitive load and effort; they explore the influences of text factors (e.g., metaphors, complex lexical items, directionality) while taking into account translator factors and evaluate the user experience of computer-aided translation tools.




Computerworld


Book Description

For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.




Unintended Consequences of Electronic Medical Records


Book Description

Unintended Consequences of Electronic Medical Records: An Emergency Room Ethnography argues that while electronic medical records (EMRs) were supposed to improve health care delivery, EMRs’ unintended consequences have affected emergency medicine providers and patients in alarming ways. Higher healthcare costs, decreased physician productivity, increased provider burnout, lower levels of patient satisfaction, and more medical mistakes are just a few of the consequences Barbara Cook Overton observes while studying one emergency room’s EMR adoption. With data collected over six years, Overton demonstrates how EMRs harm health care organizations and thrust providers into the midst of incompatible rule systems without appropriate strategies for coping with these challenges, thus robbing them of agency. Using structuration theory and its derivatives to frame her analysis, Overton explores the ways providers communicatively and performatively receive and manage EMRs in emergency rooms. Scholars of communication and medicine will find this book particularly useful.




Digital Supply Chain and Logistics with IoT


Book Description

The concepts for Industry 4.0 and the Industrial Internet of Things (IIoT) will fundamentally change supply chains, production processes and industries. Intelligent technologies such as IoT, edge and cloud computing, big data, artificial intelligence and digital assistance systems are drivers of this change. This book provides a comprehensive overview of IoT use cases with illustrative practical examples of how digitization or innovation projects can be successfully implemented. It takes into consideration that processes are getting more flexible and efficient, and new digital technologies allow seamless, location-independent communication in near real time between things, processes and people through the digitization of physical objects and processes. Considering these changes, the book provides a guideline on how companies should position themselves for the future with industrial IoT in order to still play a decisive role in the industry in a few years' time. The book is aimed at both decision-makers and practitioners who, on the one hand, recognize the opportunities and possibilities for their company and, on the other hand, want to learn how to use the appropriate technologies. With this in mind it will be valuable for entrepreneurs, managers, architects and also developers in the field of Industry 4.0.




Information Systems Development


Book Description

Information Systems Development: Reflections, Challenges and New Directions, is the collected proceedings of the 20th International Conference on Information Systems Development held in Edinburgh, Scotland, August 24 - 26, 2011. It follows in the tradition of previous conferences in the series in exploring the connections between industry, research and education. These proceedings represent ongoing reflections within the academic community on established information systems topics and emerging concepts, approaches and ideas. It is hoped that the papers herein contribute towards disseminating research and improving practice




Advances in SIoT (Social Internet of Things)


Book Description

The Social Internet of Things (SIoT) has become a hot topic in academic research. It employs the theory of social networks into the different levels of the Internet of Things (IoTs) and has brought new possibilities for the development of IoTs. Essentially, the SIoT is a subset of IoTs. It uses intelligent hardware and humans as the node, a social network as the organization type, the social relationship between things, things and humans, and between humans, formatting research methods and models with social network characteristics to realize the connection, service, and application of the IoTs. Moreover, SIoT is a form of realization of technology, architecture, and application of the IoTs using social network research methods. It further promotes the integration between real-world and virtual cyberspace, contributes the realization of the IoTs, expands the research scope of the social networking, and provides a new solution for the specific problems of the IoTs. Consequently, there is a tremendous need for researchers to have a comprehensive knowledge of the advances in SIoT. This special issue is soliciting scientific research papers that can present a snapshot of the latest research status of SIoT.