Defensive Communications


Book Description

Defensive Communications is written for the beginner through the intermediate bridge skill level that wants to learn how to communicate and think like the pros during the defense! It is split into two sections, Basics and Advanced, so the reader can go at their own pace, adding more and more to their defensive arsenal as they progress as a Bridge player. The fundamentals presented in this book are a must for EVERY Bridge player.




Taking the War Out of Our Words


Book Description

Whether we are dealing with a rude clerk, our child saying, "That's not fair ," our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive - sometimes without even realizing it. Despite good intentions, we can become manipulative and controlling, even with those we love most. In this groundbreaking book, Sharon Ellison takes us to the root of our communication problems. She shows us how defensiveness functions in our lives and can lead to hurtful power struggles, outlining the six basic patterns we use: * Self-Betrayal * Avoidance * Excuses * Sabotage * Vindictiveness * Blame Using her Powerful, Non-Defensive Communication process, you can express yourself with a compelling blend of vulnerability and honesty. Learn to: * Ask disarming questions that prompt others to drop their defenses and open up * Give direct feedback to others without being judgmental * Express your own beliefs, feelings, and ideas passionately without being adversarial, so you can be heard and respected * Set firm boundaries that create security and clear expectations. "Taking the War Out of Our Words" provides us with vital tools for healing conflict, enhancing self-esteem, becoming more open and spontaneous, strengthening relationships, transforming organizations, and guiding the way toward peace in our global community.




Say What You Mean


Book Description

Find your voice, speak your truth, listen deeply—a guide to having more meaningful and mindful conversations through nonviolent communication We spend so much of our lives talking to each other, but how much are we simply running on automatic—relying on old habits and hoping for the best? Are we able to truly hear others and speak our mind in a clear and kind way, without needing to get defensive or go on the attack? In this groundbreaking synthesis of mindfulness, somatics, and Nonviolent Communication, Oren Jay Sofer offers simple yet powerful practices to develop healthy, effective, and satisfying ways of communicating. The techniques in Say What You Mean will help you to: • Feel confident during conversation • Stay focused on what really matters in an interaction • Listen for the authentic concerns behind what others say • Reduce anxiety before and during difficult conversations • Find nourishment in day-to-day interactions “Unconscious patterns of communication create separation not only in our personal lives, they also perpetuate patterns of misunderstanding and violence that pervade our world. With clarity and great insight, Oren Jay Sofer offers teachings and practices that train us to speak and listen with presence, courage, and an open heart.” —Tara Brach, author of Radical Acceptance and True Refuge




Defensive Security Handbook


Book Description

Despite the increase of high-profile hacks, record-breaking data leaks, and ransomware attacks, many organizations don’t have the budget to establish or outsource an information security (InfoSec) program, forcing them to learn on the job. For companies obliged to improvise, this pragmatic guide provides a security-101 handbook with steps, tools, processes, and ideas to help you drive maximum-security improvement at little or no cost. Each chapter in this book provides step-by-step instructions for dealing with a specific issue, including breaches and disasters, compliance, network infrastructure and password management, vulnerability scanning, and penetration testing, among others. Network engineers, system administrators, and security professionals will learn tools and techniques to help improve security in sensible, manageable chunks. Learn fundamentals of starting or redesigning an InfoSec program Create a base set of policies, standards, and procedures Plan and design incident response, disaster recovery, compliance, and physical security Bolster Microsoft and Unix systems, network infrastructure, and password management Use segmentation practices and designs to compartmentalize your network Explore automated process and tools for vulnerability management Securely develop code to reduce exploitable errors Understand basic penetration testing concepts through purple teaming Delve into IDS, IPS, SOC, logging, and monitoring




Tweeting is Leading


Book Description

: Introduction -- Rhetorical agendas : a new framework for Senate representation -- Communicating Congressional priorities in the digital age -- "Short, not-so-sweet, and to (some) point" : Senate Tweets in 2013 and 2015 -- Categorizing Senators' Tweets and styles of communication -- Putting policy first : building a reputation as a policy wonk -- All politics is local : senators prioritize constituent service -- Partisan agendas : two parties, two patterns of partisan rhetoric -- Prioritization and representation : a future for social media and agenda-setting.




Communication Theory


Book Description

Communication is the most complex and elevating achievement of human beings. Most people spend up to 70 percent of our waking hours engaged in some form of communication. Listening and responding to the messages of others occupies much of this time; the rest is taken up by talking, reading, and writing. An additional consideration is the rich assortment of nonverbal cues humans share, which also constitute a form of communication. All together, the stream of verbal and nonverbal information that bombards our senses is composed of as many as 2,000 distinguishable units of interaction in a single day. The kinds of interaction change constantly: morning greetings, cereal labels, bus signs, charts, traffic lights, hate stares, graffiti, coffee shop chat, gestures, laughter, and head nods: The themes are endless. All of this constitutes subject matter for the study of communication.The book seeks to acquaint students with a basic understanding of the process of human communication. The breadth and scope of subject matter is adaptable to a number of approaches to the first course in communication, whether theoretical, practical, contemporary, or traditional in orientation.The framework of this book introduces five topics of central interest to the field of communication theory. Part I describes the process of communication as it unfolds in face-to-face environments. Part II considers the symbolic significance of interpersonal behavior. Part III examines the organization of communicative acts and shows why human interactions tend to become more synchronous over time. Part IV explores the complex problem of understanding other people, demonstrating the tendency of understanding to become intersubjective. Part V accounts for the communicative significance of several basic human environments--communities, organizations, media, institutions, and culture.




How to Say Anything to Anyone


Book Description

Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.




The Political Economy of Communications


Book Description

First published in 1990, The Political Economy of Communications explores the central theme of the relationship between politics and markets in policy development. The contributors show how governments have been drawn into increasing interdependency by technological and market developments, with international institutions like the European Community becoming more important in these policy areas. They argue that neither government ideologies nor market and technological forces offer an adequate account of the processes of change in communications policy. These conclusions lead to a critique of central theories of international political economy, notably neo-liberalism, and the authors advocate instead a neo-pluralist perspective for the study of political economy of communications – an approach that takes institutions much more seriously as a central unit of analysis. The book will be of interest to students of international relations, European studies, and media and telecommunication studies, as well as to political scientists and economists concerned with public policy.




Real Influence


Book Description

People won't put up with being "sold" anymore. If they sense they are being pushed, their guard goes up-and even if they do comply, lingering resentment undermines the relationship...maybe forever. Yet, most books on influence still portray it as something you "do to" someone else to get your way. That out-of-date approach invites resistance or cynicism from those who recognize the techniques. Manipulative tactics might occasionally wear down a colleague's or client's resistance, but they fail to produce the mutual trust that sustains successful relationships. In short, they just won't work in our sophisticated, post-selling world. In this groundbreaking book, authors Mark Goulston and John Ullmen reveal a new model for authentic influence-the kind that creates a strong initial connection and survives long after agreement has been reached. Based on listening, genuine engagement and commitment to win-win outcomes, Real Influence provides a powerful four-step method you can use to: * Examine your priorities * Learn about the key players and what they need * Earn their attention and motivate them to hear more * Add value with your questions and actions Complete with examples of the steps in action and insights from real-world "power influencers," this one-of-a-kind guide shows that being straight with everyone means winning for all. www.getrealinfluence.com




Nonverbal Behavior and Communication


Book Description

First published in 1987. An attractive feature of nonverbal communication as a research area is that it has captured the interest of scholars of different disciplinary backgrounds psychologists, linguists, anthropologists, psychiatrists, and sociologists with each discipline bringing to the area its peculiar theoretical and methodological perspectives and biases. Each of these disciplines also tend to have a favorite topic or problem area within the general domain of nonverbal communication. Along with the varying yet overlapping topical concerns that the different disciplines bring to the area of nonverbal communication are major differences in methodology. The sections into which the book is divided roughly organize the chapters in terms of their concerns with the bodily structures and zones that are involved in nonverbal behavior.