Book Description
This easy to use reference book, is the practical solution to "Spanish-only speaking" (SOS) clients with dental emergencies in the dental office. It is written by a dentist, who understands the staff's frustration when a patient in pain is trying to communicate only in Spanish. This book is comparable to Mosby's Spanish Terminology for the Dental Team, yet it's written and formatted to empower not only the Dentist with communication skills, but also the Dental Hygienist, Dental Assistant, Dental Office Managers, and Administrators. Audio text are linked to some phrases, to also give you the option to have the patient listen to your question in Spanish. There are quick links to blood pressure charts, universal pain level charts, dental insurance and front office charts. You will be escorted through a virtual dental emergency visit from "meet and greet", "data collection", to providing "anesthesia" , and to the final "check out" of the dental emergency. There is a power behind making first contact with a "Spanish-only speaking" (SOS) client, especially in a dental emergency. The outcome is exhilarating and gives you complete contentment. Results come in the way of increased treatment plan acceptance, a larger percentage of cash-paying patients, higher profit procedures, and an unspoken respect and loyalty for the healthcare providers. Enjoy the freedom of providing your talent as a provider, educator, administrator, etc. to "Spanish-only speaking" clients without barriers, and watch your practice grow!
