DWP's Commissioning Strategy and the Flexible New Deal


Book Description

The design and delivery of employment programmes are critical to the success of welfare reform and fundamental to the Government's aspiration of an 80 per cent employment rate. The new Flexible New Deal (FND) programme will be part of the revised JSA regime and will be delivered by large prime contractors who will work with subcontractors at a subregional level. Prime contractors will be given longer contracts and have greater autonomy to design individualised support for customers who have been unemployed for more than 12 months. The Committee welcomes the move towards longer contracts and endorses the principles of the FND programme, and was impressed by the work that Jobcentre Plus staff are undertaking to prepare for the introduction of the new regime. Yet there are significant concerns that fundamental flaws exist in the design of FND and the assumptions on which it is based. The Department for Work and Pensions (DWP) accepts that on-flows onto FND could be 300 per cent higher than first indicated, with implications for resources at the providers, and possible delays in implementing FND in some areas. The Committee urges DWP to confirm that changes will be made to the budget to reflect the massive increase in predicted onflows to FND. It might not be possible for providers to meet the targets on which contractor payments are principally based, and the Committee received evidence to suggest that the financial model for FND is flawed and its targets unrealistic. It is crucial that DWP and other departments ensure that collaborative working with City Strategies, local authorities and other local Partners is facilitated at all levels if joint commissioning is to become a reality.







DWP's Commissioning Strategy and the Flexible New Deal


Book Description

Incorporating HC 1129-i and ii, session 2007-08 .




The Commissioning Strategy


Book Description

"The Department for Work and Pensions (DWP) published its Commissioning Strategy in February 2008. Within the welfare to work arena this new approach to commissioning provides the basis for a more strategic relationship between the Department and its providers. The Commissioning Strategy aims to achieve a step change in performance whilst ensuring appropriate and sustainable job outcomes for the Department's customers. It seeks to transform the employment services market by introducing more levers to promote competition, to enhance performance and by placing an emphasis on supply chain management. This is expected to be achieved through the use of larger contracts of greater duration which are flexible and outcome-based. These contracts would be drafted in such a way as to encourage the emergence of a core of consistently high performing top tier providers who bring smaller providers with specialisms into their supply chain. In implementing this new prime contracting model it is necessary to understand how providers are responding to the change and to incorporate their feedback into policy development. This report considers the impact of the Commissioning Strategy from a provider perspective by examining the welfare to work market in Great Britain prior to the introduction of the Commissioning Strategy and then post-implementation by focusing on Flexible New Deal Phase One, the first programme commissioned under the new strategy."-- Back cover.




The Social Security (Flexible New Deal) Regulations 2009 (SI 2009 No. 480)


Book Description

The Government referred proposals concerning the draft Social Security (Flexible New Deal) Regulations 2009 to the Social Security Advisory Committee (SSAC) on 1 October 2008. These regulations will implement the Government's proposals to introduce an enhanced regime for those claiming Jobseeker's Allowance (JSA). This will include implementing the Flexible New Deal (FND) as a new employment programme for those who claim the benefit for a year, or after six months for those assessed as having greatest need of help to find work. The Committee's report gives broad support to elements of the revised Jobseekers Regime and the Flexible New Deal, but also expresses a number of concerns about the proposals, and makes eight recommendations. These fall under four broad headings: the extension of conditionality; the speed of the rollout of the full programme; the contracting out of services; and the changed economic situation. The Government sets out its response to the Committee's concerns, and has decided to proceed with the proposals as laid out in the Regulations originally referred to the Committee on 1 October 2008.




Commissioning strategy


Book Description

The DWP commissioning strategy is the first stage in taking forward the welfare reforms outlined in "Ready to work: full employment in our generation" (Cm. 7290, ISBN 9780101729024). The strategy implements the proposals from David Freud in "Reducing dependency, increasing opportunity: options for the future of welfare to work" (DWP, 2007, ISBN 9781847121936, http://www.dwp.gov.uk/publications/dwp/2007/welfarereview.pdf). The DWP will award welfare-to-work contracts to organisations in the public, private and voluntary sectors in Great Britain, and those organisations will have to offer jobseekers more creative and innovative ways of helping them to overcome their specific problems. An increasingly significant proportion of the rewards paid to these specialist providers will be paid when someone has been in work for at least 6 months in the first instance, rising potentially to 18 months further down the line. In return, providers will be rewarded with longer and larger contracts, lasting 5-7 years. An annex contains the DWP code of conduct listing the key values and principles of behaviour which DWP will expect of providers.




Management and administration of contracted employment programmes


Book Description

This report examines contracted employment programmes and focuses in particular on the prevention of fraud, the treatment of subcontractors, and ensuring fair treatment of customers. The Committee found that levels of detected fraud in contracted employment programmes are low, but feels that there is no room for complacency; the frauds uncovered to date have highlighted the existence of weaknesses in the system which could be exploited. Processes for the detection of fraud must be rigorous and robust. In addition, the financial penalties for providers who have fraud in their organisation are not severe enough. The report calls for customer rights to be given a much higher priority, and for a universal, monitored, and enforceable customer charter to be introduced. It also calls on the Department to carry out a "Customer Survey" of customers of contracted employment programmes to enable standards of customer service to be compared between providers and with Jobcentre Plus. The quality of provision to vulnerable groups, particularly those with disabilities, is another area of concern as providers are having to work with customers with more severe barriers than they had anticipated. The Report examines several examples of potential mistreatment of sub-contractors including allegations of the operation of a cartel, and notes that while it does not know how widespread unfair treatment of subcontractors is, neither does the Department.




Social Policy and Social Work: An Introduction


Book Description

An understanding of social policy is crucial for social workers as it underpins and shapes the legislative framework that they work within. From safeguarding service users and enabling them to improve their lives, to protecting the most vulnerable in society, social policy also has a vital role to play within social work education. It is important therefore for students to engage critically with social policy. This book introduces policy and shows how it has changed and evolved over time, how it reflects changes in society, and how it is applied to everyday practice.




Commissioning for Health and Well-Being


Book Description

Commissioning is now a key task for health and social care - and yet policy aspirations often outstrip the infrastructure needed to support commissioners as they take difficult decisions about future services and to make commissioning a career of choice for future leaders. While commissioning was important under New Labour, it seems set to be even more fundamental now as commissioners think about future services in an era of austerity. Against this background, this is the first comprehensive text on a key area of management practice , exploring what commissioning is, where it has come from and where it might be taking us. With a wide range of leading contributors from fields including health care, social care, local government , the book takes students, practitioners and managers through key stages of the commissioning cycle as well as addressing cross-cutting themes such as the economics of commissioning, user involvement and commissioning in an era of personalisation. It is essential reading for everyone involved in the planning and delivery of health and social care - for social policy students, health and social care practitioners, managers and policy makers alike.




Activation or Workfare? Governance and the Neo-Liberal Convergence


Book Description

The last decade of the 20th century was marked by a shift in how welfare-states deal with those at the bottom of the income ladder. This shift involved the introduction/strengthening of work-obligations as a condition for receiving minimum income benefits - which, in some countries, was complemented by efforts to help recipients return to the labour market, namely through the investment in active labour market policies (ALMP). Based on case-studies of developments in the US and eight European nations (UK, Norway, Denmark, Netherlands, Germany, France, Portugal and the Czech Republic), this book argues that this first set of reforms was followed by a second wave of reforms that, whilst deepening the path towards the focus on work, brings important innovations- be it the tools used to help recipients back to the labour markets (ex., financial incentives) and in how activation policies are delivered (ex., integration of benefit and employment services). Looking at the array of developments introduced during this period, we discern two key trends. The first concerns the strengthening of the role of the market in the governance of activation, which is visible in the strengthening of the focus on work, or the marketisation of employment services. The second, concerns a move towards the individualisation of service delivery, visible in the expansion of the use of personal action plans or in efforts to streamline service delivery. Finally, we show that the onset of the sovereign debt crisis in Europe, has triggered a new wave of reforms. Whilst tentative only, our analysis points to a worrying trend of the curtailment or benefits (Portugal) and activation services (Netherlands, Czech Republic) to minimum income recipients and, in parallel, a further deepening of the focus on work-conditionality (UK and Norway).