E-Government for Good Governance in Developing Countries


Book Description

Drawing lessons from the eFez Project in Morocco, this volume offers practical supporting material to decision makers in developing countries on information and communication technologies for development (ICT4D), specifically e-government implementation. The book documents the eFez Project experience in all of its aspects, presenting the project’s findings and the practical methods developed by the authors (a roadmap, impact assessment framework, design issues, lessons learned and best practices) in their systematic quest to turn eFez’s indigenous experimentations and findings into a formal framework for academics, practitioners and decision makers. The volume also reviews, analyzes and synthesizes the findings of other projects to offer a comparative study of the eFez framework and a number of other e-government frameworks from the growing literature.




eGovernment Whole-of-Government Approach for Good Governance


Book Description

The book embarks on the transformative reforms in Public Administration at the nexus of digital innovation and governance paradigms in Morocco. The book addresses the new paradigms of eGovernment, which transcends traditional boundaries of public administration, offering a meticulous blend of theoretical depth and practical insights, through its sophisticated methodological approach. The book investigates eGovernment Whole-of-Government Approaches (WGA) efficiency in back-office transactions (G2G) for promoting good governance ethics, through its theoretical underpinnings and practical applications. It offers new insights into the evolving nature of governance in the digital administration. The study is a comprehensive analysis of eGovernment 2.0 and its theoretical foundations, practical implementations, and potential impacts on collaborative governance. The book unveils the veiled potential of eGovernment WGA utilities in fostering networked governance practices. It is beneficial for policymakers, researchers, IT professionals, and practitioners interested in understanding eGovernment 2.0 networked governance approaches, reached so far. It offers insights into theoretical aspects, practical applications, and future implications, making it a must-read manuscript to understand the complexities of networked governance in the era of eGovernment 2.0. The book is beneficial in the way it designs a roadmap: · To evaluate the effectiveness of IT systems across public and private sectors, facilitated by its comprehensive measurement and methodology. · To study the eGovernment Whole-of-Government Approach aimed at enhancing Good Governance within back-office transactions (G2G). · To measure the efficiency of all the integrated IT systems in public and private sectors vis-à-vis good governance ethics. · To assess the forthcoming stage of eGovernment 3.0 in the era of AI. This book is a groundbreaking reference for researchers and decision-makers to navigate the development of eGovernment 3.0 new approaches in governance and management transformation, within its de jure and de facto realities. In fact, it is an essential reference for policymakers, researchers, and practitioners, looking to understand and navigate the evolving landscape of eGovernment networked governance to shape a future where collaborative management is mandatory for mutual development and prosperity across all agencies, sectors and countries.




Global Strategy and Practice of E-Governance: Examples from Around the World


Book Description

Over the past decade, there has been continual development and renewal of strategies and practices surrounding e-governance. Governments around the world have embraced new information and communication technologies to increase the efficiency of internal processes, deliver better and more integrated services to citizens and businesses, invite citizen and stakeholder participation in planning decisions, improve communication, and sometimes even enhance democratic processes. Global Strategy and Practice of E-Governance: Examples from Around the World provides readers with an overview of relevant strategy and policy-level theoretical frameworks and examples, as well as up-to-date implementations from around the world. This book offers valuable insights into best practices, as well as some of the issues and challenges surrounding the governance of and with information and communication technologies in a globalized, knowledge-based world.




E-Governance in India


Book Description

The book discusses the concepts of E-Governance from the understanding of a naïve user. While providing introduction to the concept, it shows the status of E-Governance in India through various measures, and its progress through different case studies. The historical development of E-Governance around the world and its rise in few developed and developing nations have also been discussed. The book also elaborates the establishment of E-Governance in India in detail and then compares the progress in Indian states through different measures and metrics. The structure of the E-Governance in India has been explained, including the explanation of the details related to National E-Governance Plan. The book is a combination of theoretical and practical concepts defined over various aspects of E-Governance in India. This book serves as the first stage reading material for any individual working in the Indian region on E-Governance.




Implementing and Managing EGovernment


Book Description

The first textbook on information systems to specifically address public sector and government issues, 'Implementing and Managing eGovernment' offers a truly international perspective and coverage, incorporating hundreds of case studies and case sketches.




From Government to E-Governance: Public Administration in the Digital Age


Book Description

From Government to E-Governance: Public Administration in the Digital Age will aim to provide relevant theoretical frameworks, past experiences, and the latest empirical research findings in the area of public administration systems that existed in earlier civilizations, as well as e-governance-introduced modern times. The target audience of this book will be composed of academics, students, civil servants, researchers, and policy advisors teaching and studying public administration and public policy, thinking to bring administrative reforms and working in government.




International E-Government Development


Book Description

This book provides an examination of e-Government frameworks and maturity stages in governments around the world, including an overview of the legal frameworks that have supported them. Divided into three sections, the first part of this book analyses the theoretical context of current policies, codes of best practice and their implementation. The second section presents case studies which bring key issues to the fore including open government, privacy protection, social media, democracy, systems failures, innovations in inter-organizational e-government projects, and open data systems. The authors demonstrate the importance of the successful implementation of e-Government for improving managerial efficiency, public service delivery and citizen engagement, with special attention given to developing countries. The book concludes by drawing out the lessons learned from the latest research and recommending solutions for improving the implementation of e-Government in the future, thereby helping to achieve more transparent, participative and democratic societies. This book will provide an invaluable resource for researchers, policy-makers, public managers, international organizations and technical experts.




E-Governance in Africa, from Theory to Action


Book Description

Integrating information and communication technologies (ICTs) into governance processes can greatly enhance the delivery of public services to all citizens. ICT integration will not only improve the performance of governance systems, it will also transform relationships amongst stakeholders, thereby influencing policymaking processes and regulatory frameworks. In the developing world, however, the potential of ICTs for effective governance remains largely unexplored and unexploited. This book presents the context, theory, and current thinking on the interaction between ICTs and local governance, particularly in Africa. It discusses the shift from OC governmentOCO to OC e-governance, OCO describes the role of local-level authorities, and presents the benefits and limitations of introducing ICTs in government operations. Case studies from Ghana, Senegal, South Africa, and Uganda describe local governance/ICTs projects executed by civil society organizations, academic institutions, and government authorities. Drawing from the findings in these case studies and from the introductory research and original conceptual framework, the book presents a series of conclusions and recommendation on the future of effective ICTs use for better governance and improved economic development at the local level. This book will be of interest to professionals, practitioners, and policy advisors at local and national government levels in developing countries (particularly in Africa); international organizations staff, bilateral aid agencies, international financial institutions, civil society organizations, and private sector; researchers, academics, students, and professors of public administration and governance in Africa and throughout the world."




Developments in E-government


Book Description

Sets out to provide a critical evaluation of developments in e-government. This book examines the emerging area of e-democracy, in which technology is being utilized to provide a digital presence for the democratic processes of government. It is a synthesis of theoretical contributions and empirical investigations.




OECD E-Government Studies The E-Government Imperative


Book Description

E-Government is more about government than about “e”. The rise of the information society has led to major changes in citizen expectations and organisational structures, cultures and working processes. Governments are following suit and adopting information society tools and working practices to remain responsive to citizen needs. The impact of e-government at the broadest level is simply better government by enabling better policy outcomes, higher quality services, greater engagement with citizens and by improving other key outputs. Governments and public administrations will, and should, continue to be judged against these established criteria for success. Governments are responding to new technologies, and are particularly attentive to time. Unlike other aspects of government, technologies evolve very quickly and equipment rapidly becomes out of date. The decisions taken today commit administrations to a future that is changing, and not fully understood. Errors are costly financially, but are especially worrisome in terms of losing the trust of citizens and businesses. The transition to e-government is an opportunity for countries to show their capacity to adapt and overcome barriers. Delays in implementing e-government reforms will penalise economic development in this competitive, rapidly changing world. E-government initiatives refocus attention on a number of issues: how to collaborate more effectively across agencies to address complex, shared problems; how to enhance customer focus; and how to build relationships with private sector partners. Public administrations must address these issues if they are to remain responsive. As long as these steps have not been successfully undertaken and the necessary tools put in place, the full potential of e-government will not be realised.