Electronic Communications and the Postal Service


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Writing Effective E-Mail


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This brother and sister team combine the talents of the PR pro with that of the computer guru to lay out some simple guidelines on how to get a message across effectively, in clear language, and how to make the most of e-mail technically to achieve a user's purpose.




General Oversight of the U.S. Postal Service


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E-commerce Activities of the U.S. Postal Service


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U. S. Postal Service


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Reviews electronic-commerce initiatives (ECI) of the USPS. Some have questioned the merits of USPS' development of non-postal products and services, including those that are e-commerce related. The report describes USPS': (1) ECI that have been implemented or are being developed, (2) goals and strategies for the ECI, (3) processes for approving these ECI, and (4) expected performance and results to date related to ECI. Discusses areas where USPS can improve its management of its ECI. Describes USPS' views on how major federal laws and regulations apply to its ECI and identifies legal issues that have been raised concerning its ECI.







Recommendations of the Commission on Postal Service


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