Encyclopedia of American Industries: Service & non-manufacturing industries


Book Description

One-stop source provides a current and historical overview of American industries An unparalleled source that provides a comprehensive look at American industries, Encyclopedia of American Industries chronicles the history, development and status of approximately 1,000 industries in the United States. Distinguishing itself from other business reference titles, Encyclopedia of American Industries is unique in its exhaustive coverage of American industry and in its special attention to industrial history. Also separating the Encyclopedia from competing sources is its consistent and easy-to-use encyclopedic format. The two-volume collection of articles are written with the accuracy and depth necessary for the professional, but at a level understandable to the novice and will be useful to a wide audience, including business-people, students, teachers, librarians, job seekers and investors. Essays, ranging in length from 500 to 5,000 words, provide a straight-forward examination of each industry. Here's a sample of some of the industry areas covered in EA/ -- Manufacturing -- Transportation -- Entertainment -- Wholesale and retail trade -- Agriculture -- Construction -- Communications -- Finance -- And many others Individual entries typically contain: -- Size and impact of industry -- Industry organization and workings -- Historical development -- Current status of the industry -- Leading companies within the industry -- Size and nature of the workforce -- International outlook -- Technological and legal developments -- Bibliography In addition to including charts and graphs, which supplement the text with specific industryinformation, the Encyclopedia also includes two indexes. The industry index provides users with a comprehensive roster of products and services and the SIC classifications under which they are categorized. And, to help users quickly and easily pinpoint key information, the general index provides citations to companies, associations, key government agencies and legislative acts (e.g. the North American Free Trade Agreement) that are discussed within the essays.










The SAGE Encyclopedia of Quality and the Service Economy


Book Description

Society, globally, has entered into what might be called the “service economy.” Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. Services permeate all aspects of peoples’ lives and are becoming inseparable from most aspects of economic activity. “Quality management” has been a dominating managerial practice since World War II. With quality management initially associated with manufacturing industries, one might assume the relevance of quality management might decrease with the emergence of the service economy. To the contrary, the emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors, as well. Today, we talk not only about product or service quality but have even expanded the framework of quality to quality of life and quality of environment. Thus, quality and services have emerged in parallel as closely interrelated fields. The Encyclopedia of Quality and the Service Economy explores such relevant questions as: What are the characteristics, nature, and definitions of quality and services? How do we define quality of products, quality of services, or quality of life? How are services distinguished from goods? How do we measure various aspects of quality and services? How can products and service quality be managed most effectively and efficiently? What is the role of customers in creation of values? These questions and more are explored within the pages of this two-volume, A-to-Z reference work.







Encyclopedia of American Industries: Manufacturing industries


Book Description

One-stop source provides a current and historical overview of American industries An unparalleled source that provides a comprehensive look at American industries, Encyclopedia of American Industries chronicles the history, development and status of approximately 1,000 industries in the United States. Distinguishing itself from other business reference titles, Encyclopedia of American Industries is unique in its exhaustive coverage of American industry and in its special attention to industrial history. Also separating the Encyclopedia from competing sources is its consistent and easy-to-use encyclopedic format. The two-volume collection of articles are written with the accuracy and depth necessary for the professional, but at a level understandable to the novice and will be useful to a wide audience, including business-people, students, teachers, librarians, job seekers and investors. Essays, ranging in length from 500 to 5,000 words, provide a straight-forward examination of each industry. Here's a sample of some of the industry areas covered in EAI -- Manufacturing -- Transportation -- Entertainment -- Wholesale and retail trade -- Agriculture -- Construction -- Communications -- Finance -- And many others Individual entries typically contain: -- Size and impact of industry -- Industry organization and workings -- Historical development -- Current status of the industry -- Leading companies within the industry -- Size and nature of the workforce -- International outlook -- Technological and legal developments -- Bibliography In addition to including charts and graphs, which supplement the text with specific industryinformation, the Encyclopedia also includes two indexes. The industry index provides users with a comprehensive roster of products and services and the SIC classifications under which they are categorized. And, to help users quickly and easily pinpoint key information, the general index provides citations to companies, associations, key government agencies and legislative acts (e.g. the North American Free Trade Agreement) that are discussed within the essays.




Take the Cold Out of Cold Calling


Book Description

Presents advice on using Internet searching to perform successful telephone sales.




Practical Digital Libraries


Book Description

This authoritative and accessible guide for librarians and computer scientists explores the technologies behind digital libraries, the choices to be made in building them, and the economic and policy structures that affect them.




Encyclopedia of American Business


Book Description

Buying, selling, budgeting, and saving are fundamental business practices that almost everyone understands on a basic level.