Engaging Communities and Service Users


Book Description

Across the range of social care, health and welfare professions, it is essential that students and practitioners engage meaningfully with the communities and service users they work with. This book offers a timely and practical guide to the methods and skills related to forming and developing such partnerships. Helping both aspiring and experienced practitioners to empower communities and service users, this book: - Explores how the developing roles of communities and service users influence policy, services and practice - Highlights the different ethical, power and boundary tensions when working with communities and service users and suggests ways to overcome them - Provides examples, case studies, activities and useful resources which help illustrate ways and methods of empowering people and enabling their voices to be heard An accessible and wide-ranging book, Engaging Communities and Service Users is a must have text for students and practitioners in social care, health and welfare.




Communities in Action


Book Description

In the United States, some populations suffer from far greater disparities in health than others. Those disparities are caused not only by fundamental differences in health status across segments of the population, but also because of inequities in factors that impact health status, so-called determinants of health. Only part of an individual's health status depends on his or her behavior and choice; community-wide problems like poverty, unemployment, poor education, inadequate housing, poor public transportation, interpersonal violence, and decaying neighborhoods also contribute to health inequities, as well as the historic and ongoing interplay of structures, policies, and norms that shape lives. When these factors are not optimal in a community, it does not mean they are intractable: such inequities can be mitigated by social policies that can shape health in powerful ways. Communities in Action: Pathways to Health Equity seeks to delineate the causes of and the solutions to health inequities in the United States. This report focuses on what communities can do to promote health equity, what actions are needed by the many and varied stakeholders that are part of communities or support them, as well as the root causes and structural barriers that need to be overcome.




Service User and Carer Participation in Social Work


Book Description

This is the first text to examine the principal elements of service user involvement and participation across both adult and children′s services. A valuable learning resource, it draws together information from research, service users, carers and practitioners across both groups. In addition, it gives an overview of the specific knowledge, attitude and skills that social workers need for training at qualifying level and integrates theory with evidence to inform everyday social work practice. Furthermore, case studies and activities encourage reflection and the application of this knowledge to practice situations.




Engaging Heritage, Engaging Communities


Book Description

International, multi-disciplinary perspectives on the key question of community engagement in theory and practice in a diverse range of heritage settings. Across the global networks of heritage sites, museums, and galleries, the importance of communities to the interpretation and conservation of heritage is increasingly being recognised. Yet the very term "meaningful community engagement" betrays a myriad of contrary approaches and understandings. Who is a community? How can they engage with heritage and why would they want to? How do communities and heritage professionals perceive one another? What does itmean to "engage"? These questions unsettle the very foundations of community engagement and indicate a need to unpick this important but complex trend. Engaging Heritage, Engaging Communities critically explores the latest debates and practices surrounding community collaboration. By examining the different ways in which communities participate in heritage projects, the book questions the benefits, costs and limitations of community engagement. Whether communities are engaging through innovative initiatives or in response to economic, political or social factors, there is a need to understand how such engagements are conceptualised, facilitated and experienced by boththe organisations and the communities involved. Bryony Onciul is Lecturer in History at the University of Exeter; Michelle Stefano is the Co-Director of Maryland Traditions, the folklife program for the state of Maryland and Visiting Assistant Professor in American Studies at the University of Maryland, Baltimore County; Stephanie Hawke is a project manager and fundraiser, working on a range of projects aiming to engage communities with culturalheritage. Contributors: Gregory Ashworth, Evita Busa, Helen Graham, Julian Hartley, Stephanie Hawke, Carl Hogsden, Shatha Abu Khafajah, Nicole King, Bernadette Lynch, Billie Lythberg, Conal McCarthy, Ashley Minner, Wayne Ngata, Bryony Onciul, Elizabeth Pishief, Gregory Ramshaw, Philipp Schorch, Justin Sikora, Michelle Stefano, Helen Tully, John Tunbridge.




Ask, Listen, Empower


Book Description

Foreword by Tracie D. Hall Community engagement isn’t simply an important component of a successful library—it’s the foundation upon which every service, offering, and initiative rests. Working collaboratively with community members—be they library customers, residents, faculty, students or partner organizations— ensures that the library works, period. This important resource from ALA’s Public Programs Office (PPO) provides targeted guidance on how libraries can effectively engage with the public to address a range of issues for the betterment of their community, whether it is a city, neighborhood, campus, or something else. Featuring contributions by leaders active in library-led community engagement, it’s designed to be equally useful as a teaching text for LIS students and a go-to handbook for current programming, adult services, and outreach library staff. Balancing practical tools with case studies and stories from field, this collection explores such key topics as why libraries belong in the community engagement realm; getting the support of board and staff; how to understand your community; the ethics and challenges of engaging often unreached segments of the community; identifying and building engaged partnerships; collections and community engagement; engaged programming; and outcome measurement.




Handbook of Service User Involvement in Nursing and Healthcare Research


Book Description

This book fills an important niche in the market providing practical expert advice on the involvement of service users - patients, carers and the public - in nursing and healthcare research. An invaluable guide for anyone working or involved in nursing and healthcare research, this book provides a step-by-step guide to the principles and process of involvement, including understanding the rationale for involvement, designing involvement, working with service users, and evaluating what has been achieved. With illustrations, worked examples and tool sheets throughout, this evidence-based guide uses real life examples from recent research studies in health and social care research, thus relating theory to practice in a meaningful way. The Handbook of Service User Involvement in Nursing & Healthcare Research introduces a wide range of key issues, including: Why? Why should researchers involve service users? How? How can researchers and service users work together successfully and productively? Who? Who chooses to become involved in research? How are issues of representation and diversity addressed? When? At what stage should service users be involved in the research process?




Digital Mental Health Research: Understanding Participant Engagement and Need for User-centered Assessment and Interventional Digital Tools


Book Description

Mental health researchers are increasingly looking towards digital health tools to gather day-to-day lived experiences of people living with mental health conditions, by using apps and wearable devices complementing episodic clinical assessments. One of the key goals of collecting longitudinal real-world multimodal data (RWD) is to help build personalized computational models that may help explain the heterogeneity in clinical outcomes, mechanisms of action, and pathophysiology of mental health disorders across individuals.




Organizations and Social Networking: Utilizing Social Media to Engage Consumers


Book Description

The modern business landscape demands that organizations maintain an online presence to network with their customers and investors. Therefore, understanding the link between social media and e-business is an important first step in cultivating these internet-based relationships. Organizations and Social Networking: Utilizing Social Media to Engage Consumers provides a broad investigation into the use of social technologies in business practices through theoretical research and practical applications. This book explores the opportunities and challenges brought about by the advent of various 21st century online business web tools and platforms, presenting professionals and researchers in e-business, social marketing, online collaborative communities, and social analytics with cutting-edge information and technological developments to implement in their own enterprises. This book is part of the Advances in Marketing, Customer Relationship Management, and E-Services series collection.




Researching Health Together


Book Description

Researching Health Together brings together authors who have produced innovative methods or implemented projects focused on different stages of the research process, from question development to evaluation and translation. Editor Emily B. Zimmerman gathers exemplary new methods and projects into one place for the benefit of students designing research projects and proposals, those learning stakeholder-engaged methods, and those involved in implementing and funding stakeholder-engaged projects. Each chapter addresses: how engagement was conceptualized, organized, and implemented; how engagement was evaluated; impacts on processes and outcomes of the project; and facilitators, barriers, and lessons learned. The book serves as a core textbook for courses in community-based health research at the graduate level.




Everyday Community Practice


Book Description

Increasingly students and practitioners in human services are asked or seek to include community engagement, participation and capacity building in their work with groups. In this book expert authors Amanda Howard and Margot Rawsthorne provide guidance on the theory and practice of working with communities, from preliminary planning and scoping before direct work with the community begins, through to evaluation. They explore key issues including developing an understanding of community life, facilitating and supporting community action, understanding and acting on structural inequity, managing negotiation and conflict, and building productive networks. They draw extensively on their own work with communities and research to create a dialogue with the reader on the interaction of task and process in everyday community practice. Written in a friendly and accessible style and featuring the voices of community workers throughout, this is a vital guide for anyone seeking to encourage positive change in an important field of practice. 'This is a splendid addition to the community work literature, offering wise and judicious guidance for those engaged knee-deep in community practice ... it acknowledges that the increasing emphasis on individualised service options has too often led to the neglect of understanding the benefits of collective action within diverse and dynamic communities.' - Dr Winsome Roberts, Honorary Senior Fellow, Department of Social Work, University of Melbourne