Cowboy Ethics


Book Description

A new approach to business ethics is quietly taking hold in executive suites and corporate boardrooms across America. Frustrated by an epidemic of misbehavior at all employee levels, management teams are getting back to basics—back to the idea that personal character and individual responsibility are the ultimate keys to integrity, just as they were back in the days of the Open Range. A decade ago, the book Cowboy Ethics first inspired businesspeople to look to the Code of the West. Once they did, they discovered that its simple, common-sense principles can be more effective guides to business leadership than a truckload of corporate mission statements, rules, and ethics manuals. “Cowboys are role models because they live by a code,” says author James P. Owen. “They show us what it means to stand for something, and to strive every day to make your actions line up with your beliefs. And isn’t that as good a definition of integrity as you can find?” In the years since, the book’s “Ten Principles to Live By” have been embraced by scores of companies, universities, and even a state government. This updated Tenth Anniversary hardcover edition traces the evolution of this grassroots business movement in brand-new chapters while preserving the inspirational lessons and stunning photography of the original. It’s ideal for corporate gifts, the new graduate, business students, or any career person who cares about doing the right thing.




Legal Considerations for Fire and Emergency Services, 3rd Edition


Book Description

The third edition of Legal Considerations for Fire & Emergency Services is a reader-friendly guide to the challenging legal issues that firefighters and emergency service personnel encounter. Written by J. Curtis Varone, a practicing attorney as well as an experienced firefighter, this book explores such key topics as fire department liability, search and seizure, sovereign immunity, overtime laws, collective bargaining, OSHA compliance, workers’ compensation, physical abilities testing, medical examinations, drug testing, discrimination, and sexual harassment. It is a perfect textbook for any course on fire service law as well as an indispensable desk reference for day-to-day fire department administration. Features of the new 3rd Edition: • Updated cases on several topics including residency requirements, employment discrimination, and more • Expanded treatment of hot topics such as digital imagery, social media, and electronic surveillance • Meets the latest requirements for FESHE’s Legal Aspects of the Fire Service curriculum • Many new photos and graphics to help connect cases to day-to-day issues in the fire service • Coverage of recent changes to search and seizure law, use of digital photos and social media by emergency personnel, and fire department liability




Fire Service Ethics


Book Description

Fire Service Ethics is the first textbook specifically developed to help fire service personnel deal with ethical dilemmas. Firefighters and fire service leaders will find benefit from this important tool to aid them in dealing with complex issues. No other profession places such discretionary burden on its practitioners as the fire service. The military, law enforcement, the medical profession, and legal profession all provide a robust set of ethical policies and guidelines to their members. Fire Service Ethics provides the foundation for creating ethical boundaries.Fire Service Ethics meets and exceeds the course outcomes and course objectives for the National Fire Academy FESHE Model Curriculum Bachelor’s (Non-Core) course called Fire Service Ethics (C0303). It is also well suited for fire officer and administration development programs. Section 1 of the book is entitled Foundations. Its four chapters are intended to provide the reader with the basic understanding of ethics necessary to master the material in the succeeding three sections. Chapter 1 is recommended for all readers, as it addresses the important questions of ethical relevance to the fire service. Chapters 2, 3 & 4 are grounded in academic approaches to ethics and are specifically intended to be used in college courses. The material within the sections encourages critical analysis of ethical systems, and understanding of the basics of human behavior.Section 2 of the book is entitled Ethics on The Line. Its chapters address issues directly related to rank-and-file firefighters, and company officers. The section also deals with diversity; first as an abstract concept, and then as it applies specifically to the fire service. Section 2 is intended to serve dual purposes. First, it is designed to be included in an academic curriculum aimed at future firefighters. Secondly, Section 2 - combined with Section 4 - encompasses the majority of material appropriate for inclusion in fire service training programs.Section 3 of the text is dedicated to Administrative Ethics. The chapters within the section explore ethics issues faced by fire chiefs and senior administrative personnel. Included within the section are chapters on the building and maintenance of an ethical work culture, the ethical responsibilities associated with administration, and finally, ethics laws. Section 3 - combined with Sections 1 and 4 - is especially appropriate for officer development programs and collegiate programs in fire administration.Section 4 of the book is entitled Applied Ethics. The three chapters within the section deal with the application of ethics on the personal and department level. Included within the section are chapters on ethical decision-making, mechanisms by which unethical behavior is engaged, and a review of current ethical issues affecting local fire departments. Section 4 is universal in its application and should be used in all collegiate programs, as well as in firefighter and fire




Fire Service Ethics


Book Description

Fire Service Ethics is the first textbook specifically developed to help fire service personnel deal with ethical dilemmas. Firefighters and fire service leaders will find benefit from this important tool to aid them in dealing with complex issues. No other profession places such discretionary burden on its practitioners as the fire service. The military, law enforcement, the medical profession, and legal profession all provide a robust set of ethical policies and guidelines to their members. Fire Service Ethics provides the foundation for creating ethical boundaries.Fire Service Ethics meets and exceeds the course outcomes and course objectives for the National Fire Academy FESHE Model Curriculum Bachelor’s (Non-Core) course called Fire Service Ethics (C0303). It is also well suited for fire officer and administration development programs. Section 1 of the book is entitled Foundations. Its four chapters are intended to provide the reader with the basic understanding of ethics necessary to master the material in the succeeding three sections. Chapter 1 is recommended for all readers, as it addresses the important questions of ethical relevance to the fire service. Chapters 2, 3 & 4 are grounded in academic approaches to ethics and are specifically intended to be used in college courses. The material within the sections encourages critical analysis of ethical systems, and understanding of the basics of human behavior.Section 2 of the book is entitled Ethics on The Line. Its chapters address issues directly related to rank-and-file firefighters, and company officers. The section also deals with diversity; first as an abstract concept, and then as it applies specifically to the fire service. Section 2 is intended to serve dual purposes. First, it is designed to be included in an academic curriculum aimed at future firefighters. Secondly, Section 2 - combined with Section 4 - encompasses the majority of material appropriate for inclusion in fire service training programs.Section 3 of the text is dedicated to Administrative Ethics. The chapters within the section explore ethics issues faced by fire chiefs and senior administrative personnel. Included within the section are chapters on the building and maintenance of an ethical work culture, the ethical responsibilities associated with administration, and finally, ethics laws. Section 3 - combined with Sections 1 and 4 - is especially appropriate for officer development programs and collegiate programs in fire administration.Section 4 of the book is entitled Applied Ethics. The three chapters within the section deal with the application of ethics on the personal and department level. Included within the section are chapters on ethical decision-making, mechanisms by which unethical behavior is engaged, and a review of current ethical issues affecting local fire departments. Section 4 is universal in its application and should be used in all collegiate programs, as well as in firefighter and fire




Essentials of Fire Department Customer Service


Book Description

Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.




Ethics 101


Book Description

Bestselling author John C. Maxwell shows you how the Golden Rule works everywhere, and how, especially in business, it brings amazing dividends. There's no such thing as business ethics. How can that be? Because a single standard applies to both your business and personal life-and it's one we all know and trust: the Golden Rule. Now bestselling author John C. Maxwell shows you how this revered ideal works everywhere, and how, especially in business, it brings amazing dividends. This book offers: * Stories from history, business, government, and sports that illustrate how talented leaders invoked this timeless principle * Examples of difficult business decisions-layoffs, evaluations, billing clients, expansion-and how the Golden Rule applies to each * The five most common reasons people compromise their ethics-and how you can prevail over such moral obstacles * How applying the Golden Rule to business builds morale, increases productivity, encourages teamwork, lowers employee turnover, and keeps clients coming back. John C. Maxwell not only reveals the many ways the Golden Rule creates the perfect environment for business success, but does it with great wisdom, warmth, and humor. Backed by flawless research and the ideas of history's best thinkers, this engaging book brilliantly demonstrates how doing the right thing fosters a winning situation for all, with positive results for employees, clients, investors, and even your own state of mind. Business runs much more smoothly, profits increase, and you know that you've set the groundwork for years of future prosperity...and it's all thanks to the tried-and-true Golden Rule.




Advanced Fire & Emergency Services Administration with Navigate Advantage Access


Book Description

The Principles of Fire and Emergency Services Administration, Second Edition plus Navigate digital access provides in-depth information needed to be a successful company officer, battalion, commander, deputy chief, or chief executive officer, providing the necessary base curriculum to meet the FESHE requirements. With experience in leading various departments and national organizations, Chief Bruegman brings a real-world focus on the principles of leadership and management in a changing environment. This text will help you understand your personal style and tendencies so you can develop your leadership abilities and capacity, with a focus on preparing you to be successful in the future. It also focuses on leadership ethics, team building, analytical approaches to the fire and emergency services, continuous quality improvement, community risk reduction, and future trends that will impact the profession.Principles of Fire and Emergency Services Administration, Second Edition answers three key questions for aspiring fire service leaders:- What are the important issues for leaders in today''s fire and emergency services?- What will make a leader become more successful in the future?- What makes excellent fire and emergency service leaders?Principles of Fire and Emergency Services Administration, Second Edition answers these questions in 12 concise chapters and will enable you to succeed as a Company Officer, Battalion Commander, Deputy Chief, or Chief Executive Officer. Each chapter covers a critical fire and emergency service leadership topic and provides meaningful real-world perspectives.ChaptersChapter 1: Our Heritage and Our History - Focuses on the historical events that have forged today''s profession and the lessons that are reflected in each organization.Chapter 2: Preparing for Your Future - Delivers the tools you need to draw a personal roadmap for success.Chapter 3: Principles of Leadership and Management - Demonstrates how the academics of leadership and management research are actually applied on a daily basis.Chapter 4: What Is Your Leadership Style? - Enables you to identify how you lead and manage and why you lead that way.Chapter 5: Leading and Managing in a Changing Environment - Provides an insightful look into how to handle change on a personal and organizational level.Chapter 6: Leadership Ethics - Focuses on the elements critical to ethical leadership and management practices.Chapter 7: Personnel Management: Building Your Team - Explores the elements of team building and explains how to blend various personalities to get the most from your team.Chapter 8: Managing the Fire and Emergency Services - Focuses on the support elements so vital to every organization, budget, and personnel management.Chapter 9: Analytical Approaches to the Fire and Emergency Services - Delivers an in-depth look at the history of deployment practices in the United States and provides the basis to begin developing a standard of coverage model for your own community.Chapter 10: Continuous Quality Improvement for the Fire and Emergency Services - Explores the methods of quality improvement and how the methods enrich the services delivered to citizens every day.Chapter 11: Community Risk Reduction and Resiliency - Provides an in-depth overview of the changes in disaster planning and response since September 11, 2001.Chapter 12: Shaping the Future - Explores the possibilities of what may occur in the fire service, and how you can play an important role in helping to shape the future of the fire service. A Complete Teaching and Learning System for Today''s Learners This text is an integral resource for officers, those studying for promotion, individuals taking civil service examinations, and fire science students. It is part of an integrated teaching and learning system that combines dynamic features and content to support instructors and to help prepare students for their leadership career in the fire service.




Fire Service Instructor


Book Description




Ethics for the Public Service Professional


Book Description

Public service professionals — government officials, those in the legal system, first responders, and investigators — confront ethical issues every day. In an environment where each decision can mean the difference between life and death or freedom and imprisonment, deciding on an ethical course of action can pose challenges to even the most seasoned professional. Ethics for the Public Service Professional explores these issues as they relate to virtually all areas of public service. Examining the history of ethics, codes, and legislation relating to public service, this volume: Provides timely coverage of current police and public service controversies Discusses important new mechanisms of accountability, including comprehensive use-of-force reporting, citizen complaint procedures, early intervention systems, and police auditors Presents real-life situations faced by those within public service, encouraging discussion and debate Incorporates news stories throughout the text to demonstrate the diverse scope of ethical issues within the public service workplace Includes a list of Web sites to facilitate further research Each chapter begins with learning objectives to emphasize active rather than passive learning, along with key terms for readers to assimilate. Many chapters contain Ripped from the Headlines current event examples that demonstrate actual scenarios involving the issues discussed within the chapter. Case studies and summations further assist readers in comprehending the material, along with sections offering insight from public servants specializing in a particular area. Review questions at the end of each chapter test comprehension.