Author : Tom Peters
Publisher : New Word City
Page : 206 pages
File Size : 28,45 MB
Release : 2015-10-05
Category : Business & Economics
ISBN : 1612301959
In 1982, Tom Peters and Bob Waterman put "A Bias for Action" at the top of their list of eight traits of successful companies in their groundbreaking book In Search of Excellence. Given the subsequent acceleration of change, "A Bias for Action" would doubtless top a similar list in 2012. Here's Peters' excellent (and beautifully designed) take for today.
Author : Tom Peters
Publisher : New Word City, Inc.
Page : 102 pages
File Size : 25,33 MB
Release : 2015-08-10
Category : Business & Economics
ISBN : 1612301290
For more than three decades, Tom Peters has been obsessed with Excellence (with a capital E). In this beautifully designed eBook, he’s sharing his thoughts, ideas, inspirations, formulas, stories, tips, lessons, experience, examples, and, perhaps most important, attitude. The bottom line: Don’t ask what Excellence is. Ask when. Tom’s answer: Excellence Now.
Author : Ryan Hawk
Publisher : McGraw Hill Professional
Page : 256 pages
File Size : 20,1 MB
Release : 2022-01-25
Category : Business & Economics
ISBN : 1264269102
A master class in achieving and sustaining excellence, even in the most challenging of times—from the host of The Learning Leader Show and author of Welcome to Management Millions of business professionals aspire to become effective leaders. But for hardworking, growth-oriented top performers who are always looking to improve and for rigorous thinkers who are never quite satisfied with the status quo, the true goal is the lifelong pursuit of excellence. Leadership advisor Ryan Hawk has interviewed hundreds of the most productive achievers in the world on his acclaimed podcast, The Learning Leader Show, to discover the best practices for pursuing and sustaining excellence. He found a pattern of uncommon behaviors that set these stellar individuals apart. By following their examples, you will learn how to: Commit to yourself and the process―and build purpose, focus, and discipline Develop resilience to face new challenges―and find inspiration for the long haul Seek guidance―and lead others to new heights Meet the moment―and make the most of every opportunity to excel Create a trusted group of advisors―and become a lifelong learner Packed with specific actions to take, experiments to run, and tools to analyze what works best for you, this uncompromisingly practical guide will inspire, challenge, support, and empower you to become your very best. Put mindsets into action and turn behaviors into habits with The Pursuit of Excellence.
Author : Tom Peters
Publisher : Vintage
Page : 498 pages
File Size : 23,78 MB
Release : 2018-04-03
Category : Business & Economics
ISBN : 0525434631
Brilliantly simple, actionable guidelines for success that any business leader can immediately implement. “Tom Peters' new book is a bundle of beautiful dynamite. While I've been a CEO for 30 years, I still learned much worth knowing from The Excellence Dividend. You will too.” —John C. Bogle, founder, Vanguard For decades Tom Peters has been preaching the gospel of putting people first, and in today's rapidly changing business environment, this message is more important than ever. With his unparalleled expertise and inimitable charisma, Peters provides a roadmap for you and your organization to thrive amidst the tech tsunami, and he has a lot of fun doing it. The Excellence Dividend is an important new book from one of today’s greatest business thinkers.
Author : Dennis Snow
Publisher : John Wiley & Sons
Page : 261 pages
File Size : 23,13 MB
Release : 2009-11-16
Category : Business & Economics
ISBN : 0470503807
A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.
Author : Jimmy Casas
Publisher : Connectedd
Page : 72 pages
File Size : 30,89 MB
Release : 2020-04-30
Category : Education
ISBN : 9781734890808
This Action Guide is a tool to accompany Live Your Excellence: Bring Your Best Self to School Every Day by Jimmy Casas. A practical book to help all educators rediscover themselves in order to bring their best self to school every day, Live Your Excellence begins with the premise that by cultivating a mindset that centers on investing in students, colleagues, and-most of all-themselves, educators can shift schools away from a culture that runs on compliance, blame, and fear to a culture based on investment and caring. Jimmy shares inspiration, stories, and strategies to help overcome the negative undercurrents that exist in school cultures today and explains how educators of all stripes can embrace an investment-based approach to everything they do, from collaborative leadership, to working with challenging students, to feelings of inadequacy. His insights into navigating the complexities of working in schools is an invaluable resource for all educators who desire-more than anything-to rediscover their own excellence and make a difference. This Action Guide is just that: a road map to taking action steps based on the ideas found in Live Your Excellence. This Action Guide is intended to take the contents from Live Your Excellence and organize them into such a way that provokes discussion, reflection, and--most of all--action. It is written in a way that allows participants to read and understand critical concepts while also applying these in the classrooms and schools in which they serve.
Author : Carolyn Dewar
Publisher : Simon and Schuster
Page : 384 pages
File Size : 28,55 MB
Release : 2022-03-15
Category : Business & Economics
ISBN : 1982179678
"Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--
Author : Matthew Mattson
Publisher : Lulu.com
Page : 259 pages
File Size : 30,22 MB
Release : 2011-11-29
Category : Self-Help
ISBN : 1257110519
Social Excellence is a philosophy--a lifestyle. Characterized by handshakes, deep, meaningful conversations, and heart-to-heart connections, people who choose Social Excellence understand that human connection is the key to changing the world. This book, overflowing with real-life examples of Social Excellence in action, is not a book to be read in quiet solitude. It is a book that dares the reader to engage with the people and society around them. The authors describe how to build masterful social skills, tell stories of how people have changed the world through interpersonal connection, and challenge readers to push their social comfort zones to the max through edgy Social Dares. Social Excellence: We Dare You is written to inspire community leaders, organizational members, non-profit volunteers, religious congregations, business leaders, political advocates, high-performing students, and anyone who is seeking a way to truly matter in the world.
Author : Shearer
Publisher : Pearson Education India
Page : 276 pages
File Size : 49,63 MB
Release : 2007-09
Category :
ISBN : 9788131716953
Everyday Excellence looks at the core of quality --- people. If we want to achieve everyday excellence, we must do it for people and with people. People either have the right attitude or they don't. They take the right action, or they don't. They appreciate what they receive, or they don't. 'Attitude, action and appreciation' actually form a cycle of excellence, since appreciation often stimulates, fosters, and encourages a better attitude. It all comes down to how we approach ourselves and how we interact with other people. Once we look for them, we find that the opportunities to practice and apply excellence in the workplace occur minute-by-minute throughout the day. These moments comprise the heart of everyday excellence.
Author : Domènec Melé
Publisher : Red Globe Press
Page : 458 pages
File Size : 44,7 MB
Release : 2009-06-25
Category : Business & Economics
ISBN :
It is argued that, without neglecting efficiency or profits, human well-being should be the first priority of every business. Business Ethics in Action defends the need to orient business to people. Drawing on the author's extensive experience in teaching business ethics at one of Europe's leading business schools, this textbook overcomes common approaches in which business ethics is presented exclusively as a tool for solving ethical dilemmas by applying principled theories. Business Ethics focuses on both principles and virtues, although emphasizing virtues as the key for human flourishing. Through illustrative case studies and interesting pedagogy, this book will be accessible and practical, aiding students in applying the foundations and principles of business ethics to real world situations.
