› › Extreme Trust

Extreme Trust

Author : Don Peppers

Publisher : Penguin

Page : 305 pages

File Size : 10,69 MB

Release : 2016-06-21

Category : Business & Economics

ISBN : 0143108557

Get eBook

Book Description

Not so long ago, being reasonably trustworthy was good enough. But soon only the extremely trustworthy will thrive. In the age of smartphones and social networks, every action an organization takes can be exposed and critiqued in real time. Nothing is local or secret anymore. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. The users of Twitter, Yelp, and similar outlets show little mercy for bad behavior. The bar for trustworthiness is higher than ever and continues to rise. Bestselling authors Don Peppers and Martha Rogers, Ph.D., argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively—even if that requires spending extra money in the short run to preserve your brand reputation in the long run. The payoff of generating extreme trust will be worth it. With a wealth of fascinating research as well as practical applications, this book will show you how to earn—and keep—the extreme trust of everyone your company interacts with.



Extreme Trust

Author : Don Peppers

Publisher : Penguin

Page : 311 pages

File Size : 11,74 MB

Release : 2012-04-26

Category : Business & Economics

ISBN : 1101561270

Get eBook

Book Description

How companies can stay competitive in a world of total transparency. With their first book, 1993's The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and social networking made it standard business practice. With Extreme Trust, they look to the future once again, predicting that rising levels of transparency will require companies to protect the interests of their customers and employees proactively, even when it sometimes costs money in the short term. The importance of this "trustability" will transform every industry. Retail banks won't be able to rely as much on overdraft charges. Consumers will expect retailers to remind them when they have unused balances on gift cards. Credit card companies will coach customers to avoid excessive borrowing. Cell phone providers will help customers find appropriate calling plans for their usage patterns. Success won't come from top-down rules and processes, but from bottom-up solutions on the part of employees and customers themselves. And the most successful businesses will earn and keep the extreme trust of everyone they interact with



Extreme Trust

Author : Don Peppers

Publisher : Portfolio

Page : 0 pages

File Size : 44,30 MB

Release : 2012

Category : Business ethics

ISBN : 9781591844679

Get eBook

Book Description

Shares strategies for maintaining business competitiveness in an increasingly transparent world, revealing the importance of professional honesty, solution-driven practices, and integrity-based customer support.



Extreme Breach of Trust

Author : Steven J. Esdale

Publisher : Page Publishing Inc

Page : 307 pages

File Size : 34,5 MB

Release : 2018-10-31

Category : True Crime

ISBN : 1642987689

Get eBook

Book Description

Murray Cohen planned to live out his "Golden Years," in his home on Siesta Key Sarasota, Florida. His dream was cut short when his wife of three weeks deliberately denied him medical assistance when he requested an ambulance thinking he was having a natural heart attack. Murray's bride waited until she believed he was dead before making her 'Academy Award' call to 911. Unfortunately for his killer, Murray was not finished fighting for his life. Murray Cohen's death was classified as natural by authorities in the State of Florida. His son became suspicious after many red flags and began his own investigation. He uncovered the ultimate evidence of murder left behind by his father. This story shines a light on how unequal, corrupt, and broken the Civil and Criminal Justice systems in America have become.



Everyday Masculinities and Extreme Sport

Author : Victoria Robinson

Publisher : Berg

Page : 191 pages

File Size : 34,18 MB

Release : 2008-09-01

Category : Sports & Recreation

ISBN : 1847884563

Get eBook

Book Description

Rock climbing is one of today's most popular 'extreme sports.' Although many women are involved, the sport retains a particularly male image and culture. Everyday Masculinities and Extreme Sport presents the first in-depth study of rock climbing in the UK, analysing what it reveals about the contemporary construction and performance of masculinity through sport.One of the key concerns of the book is the relationship between everyday masculinity and the pursuit of the extraordinary through sport. Drawing on insights from sociology and gender studies, the book challenges traditional approaches to the analysis of sport.



Extreme Dreams Depend on Teams

Author : Pat Williams

Publisher : Center Street

Page : 212 pages

File Size : 17,13 MB

Release : 2009-07-22

Category : Self-Help

ISBN : 0446550779

Get eBook

Book Description

Pat says though the vision of one person can change the world, no one can carry out a vision alone. Extreme dreams depend on teams, and lack of teamwork is often how big dreams go unrealized. Using examples and anecdotes from history and contemporary life, Pat shows how the greatest world-changing events came to be as the result of the passion of single individuals. In each case, a team was assembled with people equipped in the various areas needed to bring the vision to pass. Pat addresses team assembly, dynamics, and pitfalls to give readers guidance they can immediately apply to their own circumstances. Everyone is looking for ways to be more successful in life. Pat Williams serves up a book packed with practical help to get readers where they want to be.



Ending Extreme Inequality

Author : Scott Myers-Lipton

Publisher : Routledge

Page : 193 pages

File Size : 23,94 MB

Release : 2015-11-17

Category : Social Science

ISBN : 1317260511

Get eBook

Book Description

Poverty and inequality are at record levels. Today, forty-seven million Americans live in poverty, while the median is in decline. The top 20 percent now controls 89 percent of all wealth. These conditions have renewed demands for a new economic Bill of Rights, an idea proposed by F. D. Roosevelt, Truman and Martin Luther King, Jr. The new Economic Bill of Rights has a coherent plan and proclaims that all Americans have the right to a job, a living wage, a decent home, adequate medical care, good education, and adequate protection from economic fears of unemployment, sickness and old age. Integrating the latest economic and social data, Ending Extreme Inequality explores each of these rights. Each chapter includes: an analysis of the social problems surrounding each right; a historical overview of the attempts to right these wrongs; and assessments of current solutions offered by citizens, community groups and politicians. These contemporary, real-life solutions to inequality can inspire students and citizens to become involved and open pathways toward a more just society.



Extreme Leadership

Author : Cristina M. Giannantonio

Publisher : Edward Elgar Publishing

Page : 261 pages

File Size : 26,43 MB

Release : 2013-12-27

Category : Business & Economics

ISBN : 1781002126

Get eBook

Book Description

This groundbreaking volume features expert contributions from across the globe by both management scholars and business leaders. Divided into three main parts _ Extreme Expedition Leaders, Extreme Work Teams and Extreme Individual Leaders _ the book ex



Betrayal of Trust

Author : Laurie Garrett

Publisher : Hachette Books

Page : 1294 pages

File Size : 42,36 MB

Release : 2011-05-10

Category : Medical

ISBN : 1401303862

Get eBook

Book Description

In this "meticulously researched" account (New York Times Book Review), a Pulitzer Prize-winning author examines the dangers of a failing public health system unequipped to handle large-scale global risks like a coronavirus pandemic. The New York Times bestselling author of The Coming Plague, Laurie Garrett takes on perhaps the most crucial global issue of our time in this eye-opening book. She asks: is our collective health in a state of decline? If so, how dire is this crisis and has the public health system itself contributed to it? Using riveting detail and finely-honed storytelling, exploring outbreaks around the world, Garrett exposes the underbelly of the world's globalization to find out if it can still be assumed that government can and will protect the people's health, or if that trust has been irrevocably broken. "A frightening vision of the future and a deeply unsettling one . . . a sober, scary book that not only limns the dangers posed by emerging diseases but also raises serious questions about two centuries' worth of Enlightenment beliefs in science and technology and progress." -- Michiko Kakutani, The New York Times



Helping Your Child with Extreme Picky Eating

Author : Katja Rowell

Publisher : New Harbinger Publications

Page : 180 pages

File Size : 36,54 MB

Release : 2015-05-01

Category : Family & Relationships

ISBN : 1626251126

Get eBook

Book Description

In Helping Your Child with Extreme Picky Eating, a family doctor specializing in childhood feeding joins forces with a speech pathologist to help you support your child’s nutrition, healthy growth, and end meal-time anxiety (for your child and you) once and for all. Are you parenting a child with ‘extreme’ picky eating? Do you worry your child isn’t getting the nutrition he or she needs? Are you tired of fighting over food, suspect that what you’ve tried may be making things worse, but don’t know how to help? Having a child with ‘extreme’ picky eating is frustrating and sometimes scary. Children with feeding disorders, food aversions, or selective eating often experience anxiety around food, and the power struggles can negatively impact your relationship with your child. Children with extreme picky eating can also miss out on parties or camp because they can’t find “safe” foods. But you don’t have to choose between fighting over every bite and only serving a handful of safe foods for years on end. Helping Your Child with Extreme Picky Eating offers hope, even if your child has “failed” feeding therapies before. After gaining a foundation of understanding of your child’s challenges and the dynamics at play, you’ll be ready for the 5 steps (built around the clinically proven STEPS+ approach—Supportive Treatment of Eating in PartnershipS) that transform feeding and meals so your child can learn to enjoy a variety of foods in the right amounts for healthy growth. You’ll discover specific strategies for dealing with anxiety, low appetite, sensory challenges, autism spectrum-related feeding issues, oral motor delay, and medically-based feeding problems. Tips and exercises reinforce what you’ve learned, and dozens of “scripts” help you respond to your child in the heat of the moment, as well as to others in your child’s life (grandparents or your child’s teacher) as you help them support your family on this journey. This book will prove an invaluable guide to restore peace to your dinner table and help you raise a healthy eater.