Book Description

This guidebook should be of interest to airport managers and other staff from airports of all sizes who are responsible for responding to neighboring communities regarding aircraft noise issues. It provides guidance on how best to improve communications with the public about issues related to aircraft noise exposure. Specifically, the guidebook presents best practices that characterize an effective communications program and provides basic information about noise and its abatement to assist in responding to public inquiries. It also suggests tools useful to initiate a new or upgrade an existing program of communication with public and private stakeholders about noise issues. An accompanying CD-ROM contains a toolkit with examples of material that has been successfully used to communicate information about noise, as well as numerous guidance documents about noise and communications that have seldom been brought together in the same resource.