Fundamentals of Business Process Management


Book Description

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.




Fundamentals of Business (black and White)


Book Description

(Black & White version) Fundamentals of Business was created for Virginia Tech's MGT 1104 Foundations of Business through a collaboration between the Pamplin College of Business and Virginia Tech Libraries. This book is freely available at: http://hdl.handle.net/10919/70961 It is licensed with a Creative Commons-NonCommercial ShareAlike 3.0 license.




An Elegant Puzzle


Book Description

A human-centric guide to solving complex problems in engineering management, from sizing teams to handling technical debt. There’s a saying that people don’t leave companies, they leave managers. Management is a key part of any organization, yet the discipline is often self-taught and unstructured. Getting to the good solutions for complex management challenges can make the difference between fulfillment and frustration for teams—and, ultimately, between the success and failure of companies. Will Larson’s An Elegant Puzzle focuses on the particular challenges of engineering management—from sizing teams to handling technical debt to performing succession planning—and provides a path to the good solutions. Drawing from his experience at Digg, Uber, and Stripe, Larson has developed a thoughtful approach to engineering management for leaders of all levels at companies of all sizes. An Elegant Puzzle balances structured principles and human-centric thinking to help any leader create more effective and rewarding organizations for engineers to thrive in.




Safety Engineering


Book Description

The third edition of Safety Engineering: Principles and Practices has been thoroughly revised, updated, and expanded. It provides practical information for students and professionals who want an overview of the fundamentals and insight into the subtleties of this expanding discipline.Although this book primarily serves as a textbook, managers and technical personnel will find it a useful reference in dealing with complex safety matters and in planning worker training. This edition includes topics such as identifying regulatory requirements, handling contemporary problem that affect the modern worker, complying with record-keeping requirements, and much more. Many courses and curriculum focus on purely theoretical and scientific aspects of safety and related topics. Often, these students are lacking the fundamental concepts and principles that are required in the real world. Safety Engineering: Principles and Practices helps bridge the gap between what is typically taught and what is truly needed.




Introduction to Business


Book Description

Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.




Business Fundamentals for Engineering Managers


Book Description

Engineering managers and professionals make a long and lasting impact in the industry by regularly developing technology-based projects, as related to new product development, new service innovation or efficiency-centered process improvement, or both—to create strategic differentiation and operational excellence for their employers. They need certain business fundamentals that enable them to make decisions, based on both technology and business perspectives, leading to new or improved product or service offerings, which are technically feasible, economically viable, marketplace acceptable, and customer enlightening. This book consists of three sets of business fundamentals. The chapter “Cost Accounting and Control” discusses service and product costing, activity-based costing to define overhead expenses, and risk analysis and cost estimation under uncertainty. The chapter “Financial Accounting and Analysis” delineates the key financial statements, financial analyses, balanced scorecard, ratio analysis, and capital asset valuation—including operations, opportunities, and acquisition and mergers. The chapter “Marketing Management” reviews marketing functions, marketing forecasting, marketing segmentation, customers, and other factors affecting marketing in making value-adding contributions. The new business vocabulary and useful analysis tools presented will enable engineering managers to become more effective when interacting with senior management, and to prepare themselves for assuming higher-level corporate responsibilities.




Engineering Management


Book Description

Engineering Management: Meeting the Global Challenges prepares engineers to fulfill their managerial responsibilities, acquire useful business perspectives, and take on the much-needed leadership roles to meet the challenges in the new millennium. Value addition, customer focus, and business perspectives are emphasized throughout. Also underlined are discussions of leadership attributes, steps to acquire these attributes, the areas engineering managers are expected to add value, the web-based tools which can be aggressively applied to develop and sustain competitive advantages, the opportunities offered by market expansion into global regions, and the preparations required for engineering managers to become global leaders. The book is organized into three major sections: functions of engineering management, business fundamentals for engineering managers, and engineering management in the new millennium. This second edition refocuses on the new strategy for science, technology, engineering, and math (STEM) professionals and managers to meet the global challenges through the creation of strategic differentiation and operational excellence. Major revisions include a new chapter on creativity and innovation, a new chapter on operational excellence, and combination of the chapters on financial accounting and financial management. The design strategy for this second edition strives for achieving the T-shaped competencies, with both broad-based perspectives and in-depth analytical skills. Such a background is viewed as essential for STEM professionals and managers to exert a strong leadership role in the dynamic and challenging marketplace. The material in this book will surely help engineering managers play key leadership roles in their organizations by optimally applying their combined strengths in engineering and management.




Fundamentals of Process Safety Engineering


Book Description

This textbook covers the essential aspects of process safety engineering in a practical and comprehensive manner. It provides readers with an understanding of process safety hazards in the refining and petrochemical industries and how to manage them in a reliable and professional manner. It covers the most important concepts: static electricity, intensity of thermal radiation, thermodynamics of fluid phase equilibria, boiling liquid expanding vapor explosion (BLEVE), emission source models, hazard identification methods, risk control and methods for achieving manufacturing excellence while also focusing on safety. Extensive case studies are included. Aimed at senior undergraduate and graduate chemical engineering students and practicing engineers, this book covers process safety principles and engineering practice authoritatively, with comprehensive examples: • Fundamentals, methods, and procedures for the industrial practice of process safety engineering. • The thermodynamic fundamentals and computational methods for release rates from ruptures in pipelines, vessels, and relief valves. • Fundamentals of static electricity hazards and their mitigation. • Quantitative assessment of fires and explosions. • Principles of dispersion calculations for toxic or flammable gases and vapors. • Methods of qualitative and quantitative risk assessment and control.




Operations Engineering and Management: Concepts, Analytics and Principles for Improvement


Book Description

Discover how to apply engineering thinking and data analytics to business operations This comprehensive textbook shows readers how to develop their engineering thinking and analytics to support making strategic and tactical decisions in managing and control of operations systems and supply chains. The book is created in a modular fashion so that sections and chapters can stand alone and be used within operations courses across the spectrum. Operations Engineering and Management: Concepts, Analytics and Principles for Improvement is based on the author’s successful classes in both business and engineering. The book presents concepts and principles of operations management, with a strong emphasis on analytics and a sharp focus on improving operations. You will explore both the engineering approach to operations (e.g., analytics and engineering thinking) and the classic management approach. • Focuses on teaching and developing strong problem-solving analytics skills • Each section is designed to stand alone and can be used in a wide variety of courses • Written by an operations management and engineering expert




Fundamentals of Public Utilities Management


Book Description

Fundamentals of Public Utilities Management provides practical information for constructing a roadmap for successful compliance with new and ever-changing regulatory frameworks, upgrading and maintenance, and general management of utilities operations. It describes current challenges faced by utility managers and offers best practices. In an effort to maximize the usefulness of the material for a broad audience, the text is written in a straightforward, user-friendly, conversational style for students and practicing professionals alike. Features: Presents numerous illustrative examples and case studies throughout Examines environmental compliance and how to best work with continually changing regulations Frames the discussions in a context of energy conservation and ongoing sustainability efforts Fundamentals of Public Utilities Management is designed to provide insight and valuable information to public utility sector managers and prospective managers in water operations (drinking water, wastewater, storm water), and to serve the needs of students, teachers, consulting engineers, and technical personnel in city, state, and federal public sectors.