Book Description
The Home Office acquired direct responsibility for the significant problems faced by the UK Border Agency when it was abolished in March 2013 and its functions were transferred to the Department. While performance in most of the areas transferred has held steady, the Department has failed to deal with long standing backlogs of asylum claims. Many older asylum claims - some over seven years old - remain undecided, while a new backlog of cases awaiting an initial decision is forming. This is partly as a result of a botched attempt by the Agency to downgrade staff that resulted in 120 experienced caseworkers leaving. The Department lacks the data it needs to manage its backlogs and the overall workload effectively. The failure of a number of IT projects has also compromised the Department's ability to track people through the immigration system and ensure that those with no right to remain are removed from the UK.