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Systemic Coaching and Constellations

Author : John Whittington

Publisher : Kogan Page Publishers

Page : 296 pages

File Size : 44,54 MB

Release : 2016-01-03

Category : Business & Economics

ISBN : 0749475501

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Book Description

Develop your coaching with this practical guide to the application and implementation of systemic coaching. Systemic Coaching and Constellations offers a refreshingly uncomplicated path into a potentially complex subject, demonstrating how this approach can provide access to systems and deliver enduring benefits for coaching clients. This new edition offers a comprehensive introduction to the principles that sustain systems, real world descriptions of what systemic coaching is and how it can be useful as well as a step-by-step guide to integrating the principles and practices into coaching. Highly practical, Systemic Coaching and Constellations includes a wide range of exercises for application with individuals and teams. This book also includes a brand new chapter on Belonging, fully updated case studies from coaches who have taken part in John's trainings, a joint ICF/EMCC constellation workshop and examples from coaches around the world, including Australia, Mexico, France, Spain, US and the Netherlands. Whether used in an initial selection meeting or to underpin all your coaching conversations and interventions, Systemic Coaching and Constellations offers an accessible, practical starting point to transform your coaching practice.



The Loyalty Effect

Author : Frederick F. Reichheld

Publisher : Harvard Business Review Press

Page : 356 pages

File Size : 38,79 MB

Release : 1996

Category : Business & Economics

ISBN : 9780875844480

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Book Description

U.S. corporations now lose half their customers in five years, half their employees in four, and half their investors in less than one. The Loyalty Effect reveals the secrets of successful companies which base their business strategies on loyal relationships. Reichheld lays out the principles that connect value creation, loyalty, growth, and profits, and shows how great companies have used these principles to build loyal customers, loyal employees, and loyal owners.



Hidden Loyalty

Author : Diane Benefiel

Publisher : Boroughs Publishing Group

Page : 206 pages

File Size : 12,95 MB

Release : 2021-02-25

Category :

ISBN : 9781953810335

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Book Description

CAN'T FIGHT THIS FEELING ANYMOREChief Deputy US Marshal Seth Jameson has mastered the art of hiding his emotions. Some might call the skill a survival technique. He calls it smart. He doesn't need anything that could trip him up and jeopardize the most important operation of his career.Seth has managed to keep his attraction to Deputy Marshal Bella Nikolaev well hidden, but posing as an engaged couple while undercover blows his control to shreds.Bella doesn't trust anyone since she's learned the people closest to you let you down. Case in point? She's in love with her boss, the oh-so-hot Seth Jameson, and the one time she allows herself to believe in him, he proves that showing vulnerability is a big mistake. The problem is, the consequences of that one time can't be ignored.On a mission to find the kidnapped son of a federal judge, which would bring the fugitive Richard Jameson to justice, Bella and Seth are once again thrown together and are losing the battle of their hearts. In a situation where one wrong move can mean death, they have to depend on each other to survive in more ways than one.



Loyalty Rules!

Author : Frederick F. Reichheld

Publisher : Harvard Business Press

Page : 248 pages

File Size : 12,27 MB

Release : 2001

Category : Business & Economics

ISBN : 9781578512058

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Book Description

Reichheld draws upon case studies of a variety of businesses including Harley-Davidson, Dell Computer, and Enterprise Rent-A-Car to show how employee and customer loyalty promote financial success. His approach to developing loyalty is based upon six principles of leadership including never profiting at the expense of partners, rewarding the right results, and honest communication. Reichheld is a Bain Fellow and author of The Loyalty Effect. c. Book News Inc.



Invisible Loyalties

Author : Ivan Boszormenyi-Nagy

Publisher : Routledge

Page : 433 pages

File Size : 36,23 MB

Release : 2014-07-22

Category : Psychology

ISBN : 1317839366

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Book Description

First published in 1984. This book was written in order to share the authors’ experience as family therapists not only with professionals but with families. We live in an age of anxiety, fear of violence and questioning of fundamental values. Confidence in traditional values is being challenged. Waves of prejudice seem to endanger our trust in one another and our loyalty to society. The strength of family relations or their effect on individuals is extremely difficult to measure. The authors of this book believe that observable changes in the family do not necessarily alter the member to- member impact of family relationships. Invisible loyalty commitments to one's family follow paradoxical laws: The martyr who doesn't let other family members work off their guilt is a far more powerfully controlling force than the loud, demanding bully. The manifestly rebellious or delinquent child may actually be the most loyal member of a family.



Customer Loyalty and Success

Author : J. Lynch

Publisher : Springer

Page : 306 pages

File Size : 26,3 MB

Release : 1995-06-19

Category : Business & Economics

ISBN : 0230374719

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Book Description

This new book focusses upon customer care in relation to Human Resource Management issues and strategic planning. It addresses the objective of customer loyalty and retention in relation to business success and shows how this can integrate a company's strategy with regard to Marketing, Human Resource Management, Quality and Management of Change. This is an innovative book in a topical area that draws upon case study material.



The Presence of the Soul

Author : John Payne

Publisher : Findhorn Press

Page : 140 pages

File Size : 13,62 MB

Release : 2012-06-01

Category : Body, Mind & Spirit

ISBN : 1844099539

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Book Description

The difficult task of making peace with an often tumultuous world is made simple with this unique spiritual guide to the human soul. Through deeper understanding of the soul and its purpose, inherited beliefs can be understood and overcome. A number of practical exercises are provided to help cleanse the mind of these inhibiting loyalties. The novel process of connecting with the souls of ancestors is also explained in-depth and is shown to produce a remarkable healing power. Ultimately, a carefully transformed set of values will lead to an improved attitude towards life as a whole.



Leading Loyalty

Author : Sandy Rogers

Publisher : AMACOM

Page : 223 pages

File Size : 15,95 MB

Release : 2019-04-16

Category : Business & Economics

ISBN : 0814439608

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Book Description

In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters and lifelong buyers? Loyalty experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these “campfire stores” burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers’ lives easier. Full of eye-opening examples and practical tools, Leading Loyalty helps you infuse empathy, responsibility, and generosity into every interaction and: Make warm, authentic connections Ask the right questions and listen to learn Discover the real job to be done Take ownership of the customer’s issue Follow up and strengthen the relationship Share insights openly and kindly Surprise people with unexpected extras Model, teach, and reinforce these essential behaviors through weekly team huddles It’s time to invest in building loyalty. Leading Loyalty reveals the principles and practices of everyday service heroes—the customer-facing employees who cultivate bonds and lift revenues through the roof.



The Mind Exerciser

Author : Glen C. Cutlip

Publisher : Xlibris Corporation

Page : 183 pages

File Size : 46,38 MB

Release : 2020-11-06

Category : Philosophy

ISBN : 166414126X

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Book Description

Exercises in opposites reconciliation is a means of bringing to awareness the unity of the opposites of being, revealing the third part, the neutronic core of being, which becomes a threefold reconciliation of one’s threefold being within the Consciousness of God. We are led to realize that the three parts of being are interchangeable parts of the same thing. Inasmuch as it is not an easy thing to bring awareness the nature of one’s being as it is created within the Consciousness of God, there are lots of repetitions in the exercises within this book. It is the Christ Self of one’s being in God that reconciles the opposites of being within the Kingdom of god and delivers the Kingdom unto God that God may be realized to be the all in all within all. Accordingly, the reconciliation of all things unto God is the reconciliation of any and all seeming opposites that come to mind. It is a matter of losing and finding every part of an opposites hidden within its counterpart. Thus life and death are one in the other and there revealed. Life is revealed, yet hidden in death, and death is revealed, yet hidden in life. Life and death are inseparable parts of the same thing. Such is why one must lose life in order to find it. We come to realize that we must embrace both sides of an opposite, not just one ore the other. A life that denies its counterpart, death, is a life in part. Hearing that denies its counterpart, deafness, is hearing in part. Seeing that denies its counterpart, blindness, is seeing in part. Such is what the scriptures, both the Old and the New Testament, are ever seeking to reveal. The nature of the revelation of this insight is such that it may appear as a new revelation. However, when one becomes aware of this seemingly new revelation, one come to realize that it is a part of an everlasting message that is without beginning or end. What is new for the time is the doing away with the part, reconciling it with the whole, in order to see what is in transonic reality. Accordingly, one has been, is now, and forever will be confronted with this message, for it is a part of the nature one’s being as it is ever being created in the image of God, the all in all of being.



The Handbook of Mass Media Ethics

Author : Lee Wilkins

Publisher : Routledge

Page : 413 pages

File Size : 43,49 MB

Release : 2008-09-17

Category : Language Arts & Disciplines

ISBN : 1135594600

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Book Description

This Handbook encapsulates the intellectual history of mass media ethics over the past twenty-five years. Chapters serve as a summary of existing research and thinking in the field, as well as setting agenda items for future research. Key features include: up-to-date and comprehensive coverage of media ethics, one of the hottest topics in the media community 'one-stop shopping' for historical and current research in media ethics experienced, top-tier editors, advisory board, and contributors. It will be an essential reference on media ethics theory and research for scholars, graduate students, and researchers in media, mass communication, and journalism.