High Performance Consulting Skills


Book Description

The concept of the ‘internal consultant’ is now gaining considerable ground as managers in support functions seek to redefine their role and effectiveness. The emphasis that it places on moving from a ‘colleague’ to a ‘client’ perspective within the business can bring major benefits to both adviser and organisation. This book provides... ... a practical understanding of the skills required to become a high-performance internal consultant, whatever your own area of expertise. It will help you: Develop stronger, more productive working relationships with internal clients Secure greater internal client commitment to initiatives and change projects Work effectively in a less formal and hierarchical way on projects and initiatives Market your services and build powerful internal networks Enhance your own worth and value to the organisation Who should read this book? All managers working in support functions, such as HR, audit, training, personnel and IT, as well as areas such as finance and marketing.




Performance Consulting


Book Description

Performance Consulting If organizations are to be successful they must improve individual and organizational performance in order to establish and maintain a high-performance workplace, develop intellectual capital, promote productivity, and ultimately enhance profitability. Performance Consulting reveals how to distinguish between the signs and symptoms of productivity problems from the underlying root causes and find the most ethical and cost-effective solutions to solve those problems. The book is written for performance consultants, HR professionals, and any leader who want to fulfill the role of a performance consultant in order to develop more productive workers and create a globally-competitive organization. Filled with illustrative examples from giants in the field of human performance technology, the book describes the skills needed in order to become an effective performance consultant. Step by step the author clearly shows how to uncover and deal with challenges and opportunities to improve human performance of organizations by analyzing their present and envisioning their future. The book offers vital information for examining an organization's present conditions that are associated with data collection and analysis methods. It also describes how to foresee future conditions of an organization associated with relevant sources in order to determine their future course. Performance Consulting includes guidelines for implementing performance improvement solutions, which are often identified as performance improvement interventions. The book explains which approaches can offer the solutions that are likely to be most cost-effective, timely, ethical, and socially-responsible. No matter what size your organization or your current job responsibilities, Performance Consulting offers the strategies and information needed to become a dynamic performance consultant.




Performance Consulting


Book Description

NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable.




Human Performance Consulting


Book Description

New rules require a new game plan. More than 80% of today's workforce comprises knowledge-and service-based workers, rendering obsolete the conventional understanding of organizational performance. New work roles require new managerial skills and methods. This innovative book shows how 'new human performance specialists' can mold and construct work situations that enhance performance, productivity, and profits. The methods go beyond individual improvement and show how to create and sustain work situations that foster high levels of performance. 'Human Performance Consulting' presents a comprehensive framework for designing and implementing highly effective, results-orientated programs that improve employee performance. It gives managers and human-performance professionals proven methods for boosting any organization's workforce productivity and operational performance - and without huge capital expenditures, high-profile programs, and major upheavals. James Pepitone describes the role of the internal performance consultant and explains how these individuals can add financial value to any organization by guiding human performance improvement. Case studies and examples give you a solid foundation for identifying and diagnosing performance problems. Step-by-step instructions supply guidelines for working with existing management to make skillful changes that will improve performance and add measurable value.




A Case-Solution Companion to Building Consulting Skills for Sport and Performance Psychology


Book Description

This international compilation offers a range of potential solutions to case studies that cover pertinent issues within a variety of performance environments. Offering a companion text to Building Consulting Skills for Sport and Performance Psychology: An International Case Study Collection, this book provides three solutions for each of the case studies introduced. In so doing, it highlights that there is no "one-answer-fits-all" solution to the common issues with sport and performance psychology consulting and offers various suggestions for how an individual may wish to approach these and similar cases. Solutions address the CEDI principles (Case Conceptualization, Ethical Considerations, Diversity Awareness/Reflection, and Intervention Planning and Evaluation), as well as any case-specific questions. This clearly structured book serves as a useful resource for instructors looking to deepen discussion and offer alternatives to students’ ideas on how to approach certain cases. It will also be of interest to practitioners when approaching similar situations in their own work and looking for new pathways that they may not have considered.




Building Consulting Skills for Sport and Performance Psychology


Book Description

Building Consulting Skills in Sport and Performance Psychology is an international compilation of case studies that introduces students and early career professionals to pertinent issues within a variety of performance environments. With contributions from prominent international practitioners, the book offers case studies from a variety of performance environments including sport, performing arts, and high-risk occupations. Each chapter presents a case study and provides exploratory questions relating to ethical considerations, intervention planning, and awareness of diverse themes of race, culture, gender, immigration status, and disability, among others. These reflection questions encourage students to acknowledge the individual circumstances of all performers and to recognize their own unique background and how this impacts their attitudes, beliefs, and connection to potential clients. The text promotes honest self-reflection regarding consulting strengths and potential areas for improvement, and a companion book will be coming soon which looks at possible solutions for each case. The book will be essential reading for supervisors, mentors, students, and professionals engaged in providing consulting services in distinct performance environments. It encourages its readers to use careful self-reflection to integrate theory and practice and refine their own consulting philosophies.




Serious Performance Consulting According to Rummler


Book Description

Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: Find a viable critical business issue and establish how a project's success will be evaluated. Use a conceptual performance analysis framework to generate hypotheses for gaps in results. Establish the difference between "is" and "should" performance and the find the cause behind it. Specify a solution set that addresses all significant factors that affect the gap in results. "The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience." ?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa "No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft." ?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning




Professional Skills in Sport Psychology Consultancy


Book Description

Professional Skills in Sport Psychology Consultancy raises awareness of intrapersonal and interpersonal professional practice skills. The book chapters focus on the aspiring practitioner’s personal and professional development when working with all kinds of recipients of psychological support in sport including individual athletes, teams, coaches, parents, and administrators. Organized in two sections – intrapersonal processes and interpersonal dynamics – this new book steers readers through the many subtle and complex factors that impact on the professional relationships that ultimately influence successful outcomes and provides guidance for students, researchers, and practitioners about the many intrapersonal and interpersonal processes involved in the working alliance, professional relationship, and sport psychology consultancy. Professional Skills in Sport Psychology Consultancy is a core text for upper-level undergraduate and postgraduate sport psychology students, sport psychologists undergoing professional training, and early career sport psychologists.




Great at Work


Book Description

The Wall Street Journal bestseller—a Financial Times Business Book of the Month and named by The Washington Post as “One of the 11 Leadership Books to Read in 2018”—is “a refreshingly data-based, clearheaded guide” (Publishers Weekly) to individual performance, based on a groundbreaking study. Why do some people perform better at work than others? This deceptively simple question continues to confound professionals in all sectors of the workforce. Now, after a unique, five-year study of more than 5,000 managers and employees, Morten Hansen reveals the answers in his “Seven Work Smarter Practices” that can be applied by anyone looking to maximize their time and performance. Each of Hansen’s seven practices is highlighted by inspiring stories from individuals in his comprehensive study. You’ll meet a high school principal who engineered a dramatic turnaround of his failing high school; a rural Indian farmer determined to establish a better way of life for women in his village; and a sushi chef, whose simple preparation has led to his unassuming restaurant being awarded the maximum of three Michelin stars. Hansen also explains how the way Alfred Hitchcock filmed Psycho and the 1911 race to become the first explorer to reach the South Pole both illustrate the use of his seven practices. Each chapter “is intended to inspire people to be better workers…and improve their own work performance” (Booklist) with questions and key insights to allow you to assess your own performance and figure out your work strengths, as well as your weaknesses. Once you understand your individual style, there are mini-quizzes, questionnaires, and clear tips to assist you focus on a strategy to become a more productive worker. Extensive, accessible, and friendly, Great at Work will help us “reengineer our work lives, reduce burnout, and improve performance and job satisfaction” (Psychology Today).




Gurus on Leadership


Book Description

A one-stop guide to the world's key writers on leadership, their thought and contribution. It includes: an update of the recent themes and issues that dominate the leadership agenda; a listing of the main gurus from Adair to Sun Tzu, their main concepts and approaches; a quick guide to some of the world's current and recent business leaders; and a compendium of leadership checklists for developing skills and competencies. Gurus include: John Adair, Warren Bennis, Robert Blake, Jane Mouton, Ken Blanchard, Peter Drucker, Daniel Goleman, Chris Keeble, Nicolo Machiavelli, Douglas McGregor, John Kotter, Manfred Kets de Vries, James M Kouzes, Barry Posner, David McClelland, W. J. Reddin Tannenbaum; Schmidt Leadership Continuum; and Abraham Zalenik.