Author : Denney G. Rutherford
Publisher : John Wiley & Sons Incorporated
Page : 381 pages
File Size : 35,8 MB
Release : 1990
Category : Hotel management.
ISBN : 9780442205348
Provides a broad range of research and commentary on issues in the management of modern hotel departments for students. Covers changes in the industry reflecting the economy, organizational design, interdepartmental conflict in hotels, food and beverages, entertainment, front office management, marketing, financial control, and managing human resources. Includes numerous examples and case histories. Annotation copyright by Book News, Inc., Portland, OR
Author : Michael Chibili
Publisher : Routledge
Page : 944 pages
File Size : 24,65 MB
Release : 2019-11-22
Category : Business & Economics
ISBN : 1000036049
A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials.
Author : David K. Hayes
Publisher : Prentice Hall
Page : 624 pages
File Size : 43,92 MB
Release : 2016
Category : Hotel management
ISBN : 9780134337623
Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿'s--and their own--success.
Author : Peter Jones
Publisher : Weidenfeld & Nicolson
Page : 198 pages
File Size : 18,57 MB
Release : 1989
Category : Business & Economics
ISBN :
Author : Denney G. Rutherford
Publisher : Wiley
Page : 0 pages
File Size : 23,19 MB
Release : 2006-02-24
Category : Business & Economics
ISBN : 9780471470656
This Fourth Edition helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today’s burgeoning and dynamic hotel industry. This comprehensive volume encourages critical thinking by providing different points of view through contributions from sixty leading industry professionals and academics. Within a coherent theoretical structure, this updated edition enables readers to formulate their own ideas and solutions.
Author : Peter Szende
Publisher : Emerald Group Publishing
Page : 220 pages
File Size : 33,46 MB
Release : 2021-06-10
Category : Business & Economics
ISBN : 1838675434
From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.
Author : Michael J. O'Fallon
Publisher : John Wiley & Sons
Page : 513 pages
File Size : 11,98 MB
Release : 2010-01-12
Category : Business & Economics
ISBN : 0470177144
This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.
Author : Gary K. Vallen
Publisher : Prentice Hall
Page : 0 pages
File Size : 30,15 MB
Release : 2009
Category : Hotel management
ISBN : 9780132059671
Check-In, Check-Outprovides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.
Author : Michael C. Sturman
Publisher : John Wiley & Sons
Page : 519 pages
File Size : 11,18 MB
Release : 2011-03-31
Category : Business & Economics
ISBN : 1118016262
This cutting edge and comprehensive book with contributions from the star faculty of Cornell University's School of Hotel Administration offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and become a leader in the hospitality industry Maximize profits from franchise agreements, management contracts, and leases Understand and predict customer choices, and motivate your staff to provide outstanding service Manage hospitality businesses and the real estate underlying the businesses Control costs, coordinate branding strategy, and manage operations across multiple locations
Author : William S. Gray
Publisher :
Page : 392 pages
File Size : 42,65 MB
Release : 1990
Category : Business & Economics
ISBN :
This book provides information on every facet and department of the hotel. Operation of a property management system is discussed with sample reports for readers are provided. The operation of restaurant point of sale systems is also discussed, with related sample reports included. This comprehensive, easy-to-follow guidebook covers all aspects of hotel and motel development, hotel management, hotel operation, hotel accounting and controls, and the future of the industry. For hotel management and training professionals.
