How to Conduct Interviews by Telephone and in Person


Book Description

This volume is for persons planning to conduct interviews. It provides step-by-step practical guidance and excellent, concrete examples that will be very useful to readers.










Who


Book Description

In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent. The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate. Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to • avoid common “voodoo hiring” methods • define the outcomes you seek • generate a flow of A Players to your team–by implementing the #1 tactic used by successful businesspeople • ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate • attract the person you want to hire, by emphasizing the points the candidate cares about most In business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success.




The Telephone Interviewer's Handbook


Book Description

"Survey organizations should make this handbook an integral part of their training of telephone interviewers. It covers in a clear and direct manner all aspects of the interviewing process and incorporates the latest knowledge about what makes effective interviewers in today’s challenging survey environment." —David R. Johnson, professor of sociology, human development and family studies, and demography and former director of the Survey Research Center, Penn State University and the Bureau of Sociological Research, University of Nebraska-Lincoln




Handbook of Interview Research


Book Description

Aimed at professionals in market research and journalism as well as researchers, academics and students, this handbook is both an encyclopedia providing discussions of methodological issues and a story of a particular tale of interviewing.




Postmodern Interviewing


Book Description

Interview roles are less clear than they once were, and in some cases, the roles are even exchanged to promote new opportunities for understanding the shape and evolution of selves and experience. Postmodern Interviewing offers readers an exploration of the postmodern interview, a conversation with diverse purposes in which the communicative format is constructed as much within the interview conversation as it stems from predesignated research interests. It provides cutting-edge discussions of emerging horizons, featuring reflexivity, poetics, and power, along with discussions of new ways of gathering experiential knowledge. Employing concepts from anthropology, family studies, history, and sociology, the contributors present the ambitious new directions in which the interview has gone, such as: How the interview process is refracted through the lens of language, knowledge, culture, and difference How the dividing line between fact and fiction is blurred to promote richer understanding How standardized representation has given way to representational invention By exploring these exciting developments, readers will be exposed to the engaging opportunities for understanding the shape and evolution of selves and social worlds that are made possible through changes in the interview process. This volume is comprised of chapters from the Handbook of Interview Research (Gubrium and Holstein, SAGE, 2001). The companion volume, Inside Interviewing (SAGE, 2003), is also comprised of chapters from the Handbook.




How to Conduct In-Person Interviews for Surveys


Book Description

The Kit is for students in undergraduate and graduate classes in the social and health sciences and for individuals in the public and private sectors who are responsible for conducting and using surveys.