Book Description

Excerpt from Identifying the Attributes of Successful Executive Support System Implementation The use of computers by top management, known as executive support systems (Ess), is a steadily growing phenomenon, one that can have major impacts on the nature of executive work and the way organizations function. Like any new application of information technology, however, Ess is fraught with pitfalls. Technological, organizational, psychological and educational issues all contribute variables that make the implementation of executive support systems difficult. Much has changed in the four years since Rockart and Treacy first identified the executive computing phenomenon (Rockart/Treacy, 1982). At the time they found only a handful of top managers making use of the technology. But, in late 1984, a survey of 45 randomly-selected Fortune 500 companies revealed that two-thirds of them had at least one executive, and usually several, with a computer terminal on his or her desk (De Long/Rockart, 1984). Slowly but steadily the concept of top management computer use is gaining credibility. One of the major barriers to the spread of Ess has been our lack of understanding of how to implement these systems. Unlike more mature I/s applications, such as transaction processing and decision support systems, we have lacked sufficient experience to develop an appropriate methodology for implementing Ess. About the Publisher Forgotten Books publishes hundreds of thousands of rare and classic books. Find more at www.forgottenbooks.com This book is a reproduction of an important historical work. Forgotten Books uses state-of-the-art technology to digitally reconstruct the work, preserving the original format whilst repairing imperfections present in the aged copy. In rare cases, an imperfection in the original, such as a blemish or missing page, may be replicated in our edition. We do, however, repair the vast majority of imperfections successfully; any imperfections that remain are intentionally left to preserve the state of such historical works.