Implementation of an Enterprise Resource Planning System with Focus on End-User Training


Book Description

Inhaltsangabe:Abstract: The implementation of an Enterprise Resource Planning (ERP) system refers to Information Systems, Business Processes, and People. Basically, it is a changing procedure in organizations that strive for company-wide high performance. Business Process Transformation is about changing a company s focus - from products to customers. Information Systems are replaced by a homogenous system environment which integrates all information into a common system. The behaviour and skills of the company-wide personnel are adapted to perform in the new "world". The big challenge of the implementation is to have the properly-trained people for a high-performance organization. Unfortunately, most companies do not recognize that need. They underestimate the impact that the human factor has on an ERP approach; they consider the implementation as a software-installation with influence to the business. But, the implementation is much more complex. This thesis is dedicated to all those persons who intend to implement an Enterprise Resource Planning system, and who want to understand the theory of Business Process Transformation and how it is linked to Enterprise Resource Planning. To emphasize the importance of the human factors within the implementation, chapter 4 elaborates on End-User Training as a significant part of an implementation for a company dedicated to becoming a high-performance organization. This paper also includes a case study of an ERP implementation at Mitel Corporation. The case study presents information about the Company, its ERP implementation, and its approach to End-User Training. Inhaltsverzeichnis:Table of Contents: AcknowledgementIII ContentsIV List of IllustrationsVII List of TablesVIII List of TermsIX Abstract1 1.Introduction2 2.Business Process Transformation (BPT)4 2.1Origins of Today s Organisations4 2.1.1History4 2.1.2Typical Business Process5 2.2Business Process Transformation Terminology7 2.2.1Motives for Business Process Transformation7 2.2.2Reengineering - The Radical Change9 2.2.3Improvement - The Incremental Change11 2.2.4Reengineering versus Improvement12 2.3From the Functional to the Process-oriented Organization15 2.3.1Functional Organization15 2.3.2Process-oriented Organization17 3.Enterprise Resource Planning (ERP)19 3.1Business Process Transformation as a Pre-requisite20 3.2SAP R/3 System - A Tool for BPT21 3.2.1Introduction of SAP21 3.2.2SAP R/3 System [...]




Enterprise Resource Planning: Global Opportunities and Challenges


Book Description

Enterprise Resource Planning (ERP) refers to large commercial software packages that promise a seamless integration of information flow through an organization by combining various sources of information into a single software application and a single database. The outcome of ERP itself is still a mystery, but the trends and issues it has created will be the enigma that future generations will have to solve. Traditionally, separate units were created within an organization to carry out various tasks, and these functional areas would create their own information systems thereby giving rise to systems that were not integrated. ERP strives to provide a solution to these problems. Enterprise Resource Planning Solutions and Management examines the issues that need to be further studied and better understood to ensure successful implementation and deployment of ERP systems.




Mission Critical


Book Description

Overviews enterprise system (ES) opportunities and challenges and suggests the ESs are not the right choice for every company. Provides a set of guidelines to help managers evaluate the benefits and risks of ES implementation, stressing that an organization must make simultaneous changes in its information systems, business processes, and business strategy. Such changes are described in detail with extensive examples from real organizations, demonstrating that ESs should be viewed as business rather than technology projects. Davenport is director of a consulting institute and professor of information management at Boston University. Annotation copyrighted by Book News, Inc., Portland, OR




Enterprise Resource Planning Systems


Book Description

An examination of the pros and cons of ERP systems and their role in e-commerce.




Management Accounting in Enterprise Resource Planning Systems


Book Description

Current evidence points to management accountants using traditional software (such as spreadsheets) for budgeting, ABC, balanced scorecards and other performance management techniques independent of, rather than integrated with Enterprise Resource Planning (ERP) Systems. While there has been some limited research on the effects of ERP systems on management accountants, this report provides a comprehensive analysis of the consequences of implementation of ERP systems for management accountants.• This report provides a theoretical basis for studying the impact of Enterprise Resource Planning (ERP) systems on management accounting and provides critical insights into the opportunities provided by ERP systems for the most efficient use of management accounting techniques.• The seven UK case studies of ERP implementations reveal the correlation between the success of the system implementation and the development of the role of management accountants in business partners thereby identifying the changes and skills required of management accountants.• The book provides guidance to management accountants on the changes they need to make in order to achieve the most from an ERP system implementation.




ICT Acceptance, Investment and Organization: Cultural Practices and Values in the Arab World


Book Description

"This book is a unique source of information outlining the importance of Information Communication Technology (ICT) adoption and diffusion, covering the Arab world's strong need for access to information systems, while still paying close attention to their culture and localization of practices"--Provided by publisher.




An industry view on turning ERP into a competitive advantage


Book Description

This research revolves around the impact of Enterprise Resource Planning in Indian industries. The ERP system stands for enterprise resource planning. It is fundamentally a data framework that joins distinctive subsystems into one framework. This operation is called integration. For example, an association has three fundamental data frameworks. The main framework handles HR; the second framework handles finance; and the third framework handles manufacturing. ERP integrate these three subsystems into one system that shares information among these subsystems. In other words, Enterprise Resource Planning (ERP) is described as an "information system package that integrates information and information based processes within and across functional areas in an organization”. The ERP framework ought to enhance efficiency for organization.




Enterprise Resource Planning: Concepts, Methodologies, Tools, and Applications


Book Description

The design, development, and use of suitable enterprise resource planning systems continue play a significant role in ever-evolving business needs and environments. Enterprise Resource Planning: Concepts, Methodologies, Tools, and Applications presents research on the progress of ERP systems and their impact on changing business needs and evolving technology. This collection of research highlights a simple framework for identifying the critical factors of ERP implementation and statistical analysis to adopt its various concepts. Useful for industry leaders, practitioners, and researchers in the field.




Novel Methods and Technologies for Enterprise Information Systems


Book Description

This volume presents the revised and peer reviewed contributions of the ‘ERP Future 2013’ conference held in Vienna/Austria on November 12-13th, 2013. The ERP Future 2013 Research conference is a scientific platform for research on enterprise information systems in general and specifically on core topics like business process management (BPM), business intelligence (BI) and enterprise resource planning (ERP) systems. Besides the scientific community the event also addresses businesses developing, implementing and intensively using enterprise information systems. To master the challenges of enterprise information systems comprehensively, the ERP Future 2013 Research conference accepted contributions with a business as well as an IT focus to consider enterprise information systems from various viewpoints. This combination of business and IT aspects is a unique characteristic of the conference that resulted in several valuable contributions with high theoretical as well as practical impact.




Managing Information in the Public Sector


Book Description

This first-of-its-kind survey covers both the basics of information technology and the managerial and political issues surrounding the use of these technologies. Unlike other works on information systems, this book is written specifically for the public sector and addresses unique public sector issues and concerns. The technical basics are explained in clear English with as little technical jargon as possible so that readers can move on to informed analysis of the public policy issues surrounding government's use of MIS. This practical tool includes end of chapter summaries with bridges to upcoming chapters, numerous boxed exhibits, thorough end-of-chapter notes and a bibliography for further reading.