Self-assessment Guide for Organizational Performance and Customer Satisfaction
Author :
Publisher :
Page : 64 pages
File Size : 12,50 MB
Release : 1993
Category : Business & Economics
ISBN :
Author :
Publisher :
Page : 64 pages
File Size : 12,50 MB
Release : 1993
Category : Business & Economics
ISBN :
Author : Jiju Antony
Publisher : Routledge
Page : 258 pages
File Size : 47,34 MB
Release : 2002-09-06
Category : Business & Economics
ISBN : 1134596154
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
Author : OECD
Publisher : OECD Publishing
Page : 82 pages
File Size : 49,55 MB
Release : 2023-10-19
Category :
ISBN : 9264812946
These guidelines discuss cross-cutting issues that can affect the effective procurement of infrastructure and associated services necessary to host Olympic and Paralympic Games. Designed for organising committees responsible for the overall delivery of the Games, the guidelines offer examples, good practices and practical tools to help mitigate these risks.
Author : Ralph Donatz
Publisher : Van Haren
Page : 45 pages
File Size : 40,67 MB
Release : 1970-01-01
Category : Architecture
ISBN : 9087537662
Note: This book is available in several languages: Dutch, English. Self assessment is the individual, systematic review of a way of working and the results of it. Filling out this BiSL® Self-assessment results into a clear notion how the business information management and its processes and activities are arranged within your own organization. An important purpose for this Self-assessment is not only to get a clear notion how certain processes are arranged, but also to make the constraints within the organization transparent as well as the consequences this has for (the continuity and quality of) the services. Based on the results of this evaluation actions can be initiated for further improvement. The eBook ISBN 9789087537661 is only available via Van Haren Publishing 1. Introduction 2. Development phases 3. Approach 4. The Self-assessment 5. Instruments for analysis and decision-making
Author : Marianne Swanson
Publisher :
Page : 110 pages
File Size : 42,14 MB
Release : 2001
Category : Computer security
ISBN :
Author : Neil S. Grigg
Publisher : CRC Press
Page : 254 pages
File Size : 15,88 MB
Release : 2010-12-12
Category : Technology & Engineering
ISBN : 142003233X
According to a report released by the Water Infrastructure Network (WIN), over the next 20 years America's water and wastewater systems will have to invest an additional $20 billion a year to replace aging and failing infrastructure in order to comply with the national environmental and public health priorities in the Clean Water Act and Safe Drink
Author : IAEA
Publisher : International Atomic Energy Agency
Page : 116 pages
File Size : 24,38 MB
Release : 2023-04-17
Category : Technology & Engineering
ISBN : 9201474229
Various nuclear techniques have led to opportunities to enhance quality of life through services offered by ionizing radiation facilities (IRFs). National nuclear institutions, universities, medical centres, and private companies have established and used IRFs not only for research and development purposes but also for the provision of commercial services and goods. This publication provides guidance for organizations and institutions working on IRF projects to enable them to undertake them in a well-organized manner. It includes considerations for a feasibility study, provides detailed methodologies on how to assess the status of the necessary infrastructure, and aims to help Member States as well as their respective organizations to understand their commitments and obligations associated with an IRF project. It is intended to be used by managers, staff, decision makers at the national level and other stakeholders at institutions that are seeking or supporting the establishment of an IRF.
Author :
Publisher : Elsevier
Page : 3685 pages
File Size : 49,90 MB
Release :
Category :
ISBN : 0080962319
Author : Gianluca Dell'Acqua
Publisher : CRC Press
Page : 1134 pages
File Size : 17,34 MB
Release : 2017-03-16
Category : Science
ISBN : 1315281880
Transport Infrastructure Asset management in transport infrastructure, financial viability of transport engineering projects/ Life cycle Cost Analysis, Life-Cycle Assessment and Sustainability Assessment of transport infrastructure/ Infrastructures financing and pricing with equity appraisal, operation optimization and energy management/ Low-Volume roads: planning, maintenance, operations, environmental and social issues/ Public-Private Partnership (PPP) experience in transport infrastructure in different countries and economic conditions/ Airport Pavement Management Systems, runway design and maintenance/ Port maintenance and development issues, technology relating to cargo handling, landside access, cruise operations/ Infrastructure Building Information Modelling (I-BIM) / Pavement design and innovative bituminous materials/ Recycling and re-use in road pavements, environmentally sustainable technologies/ Stone pavements, ancient roads and historic railways/ Cementitious stabilization of materials used in the rehabilitation of transportation infrastructure. Transport Systems Sustainable transport and the environment protection including green vehicles/ Urban transport, land use development, spatial and transport planning/ Bicycling, bike, bike-sharing systems, cycling mobility/ Human factor in transport systems/ Intelligent Mobility: emerging technologies to enable the smarter movement of people and goods/Airport landside: access roads, parking facilities, terminal facilities, aircraft apron and the azdjacent taxiway/ Transportation policy, planning and design, modelling and decision making/ Transport economics, finance and pricing issues, optimization problems, equity appraisal/ Road safety impact assessments, road safety audits, the management of road network safety and safety inspections/ Tunnels and underground structures: preventing incidents-accidents mitigating their effects for both people and goods/ Traffic flow characteristics, traffic control devices, work zone traffic control, highway capacity and quality of service/ Track-vehicle interactions in railway systems, capacity analysis of railway networks/ Risk assessment and safety in air and railway transport, reliability aspects/ Maritime transport and inland waterways transport research/ Intermodal freight transport: terminals and logistics.
Author : Ernie Hayden, MIPM, CISSP, CEH, GICSP(Gold), PSP
Publisher : Rothstein Publishing
Page : 353 pages
File Size : 30,15 MB
Release : 2020-08-25
Category : Business & Economics
ISBN : 1944480722
ASIS Book of The Year Winner as selected by ASIS International, the world's largest community of security practitioners Critical Infrastructure Risk Assessment wins 2021 ASIS Security Book of the Year Award - SecurityInfoWatch ... and Threat Reduction Handbook by Ernie Hayden, PSP (Rothstein Publishing) was selected as its 2021 ASIS Security Industry Book of the Year. As a manager or engineer have you ever been assigned a task to perform a risk assessment of one of your facilities or plant systems? What if you are an insurance inspector or corporate auditor? Do you know how to prepare yourself for the inspection, decided what to look for, and how to write your report? This is a handbook for junior and senior personnel alike on what constitutes critical infrastructure and risk and offers guides to the risk assessor on preparation, performance, and documentation of a risk assessment of a complex facility. This is a definite “must read” for consultants, plant managers, corporate risk managers, junior and senior engineers, and university students before they jump into their first technical assignment.