Innovation, Collective Intelligence and Resiliency in Healthcare Organizations


Book Description

Resilience in healthcare organizations is a complex issue, involving all stakeholders in the healthcare field. It is a highly topical issue, even more so in the wake of the recent health crisis. This book explores the impact of collective intelligence on the resilience of these organizations, and the role played by innovation. Health organizations comprise the structures and systems involved in treating patients, as well as healthcare professionals with medical, social or medico-social expertise, along with institutional and administrative players in the field. Innovation, Collective Intelligence and Resiliency in Healthcare Organizations alternates between theoretical readings and illustrative case studies. Their diversity is the result of their contributors: university researchers, institutional players from healthcare authorities, practicing caregivers in hospital structures or healthcare coordination support systems, and managers of healthcare structures and systems.




Innovation, Collective Intelligence and Resiliency in Healthcare Organizations


Book Description

Resilience in healthcare organizations is a complex issue, involving all stakeholders in the healthcare field. It is a highly topical issue, even more so in the wake of the recent health crisis. This book explores the impact of collective intelligence on the resilience of these organizations, and the role played by innovation. Health organizations comprise the structures and systems involved in treating patients, as well as healthcare professionals with medical, social or medico-social expertise, along with institutional and administrative players in the field. Innovation, Collective Intelligence and Resiliency in Healthcare Organizations alternates between theoretical readings and illustrative case studies. Their diversity is the result of their contributors: university researchers, institutional players from healthcare authorities, practicing caregivers in hospital structures or healthcare coordination support systems, and managers of healthcare structures and systems.




Collaborative Innovation Networks


Book Description

This unique book reveals how Collaborative Innovation Networks (COINs) can be used to achieve resilience to change and external shocks. COINs, which consist of 'cyberteams' of motivated individuals, are self-organizing emergent social systems for coping with external change. The book describes how COINs enable resilience in healthcare, e.g. through teams of patients, family members, doctors and researchers to support patients with chronic diseases, or by reducing infant mortality by forming groups of mothers, social workers, doctors, and policymakers. It also examines COINs within large corporations and how they build resilience by forming, spontaneously and without intervention on the part of the management, to creatively respond to new risks and external threats. The expert contributions also discuss how COINs can benefit startups, offering new self-organizing forms of leadership in which all stakeholders collaborate to develop new products.




Collective Dynamics and Territories


Book Description

Faced with global economic, social and environmental challenges requiring us to go beyond individual actions, the development of collective dynamics is the ideal response. From this perspective, territories, which have long been neglected, are now asserting themselves as breeding grounds for innovative and relevant forms of organized action in response to shared experiences. Bringing together more than twenty researchers in strategic management, human resources management and marketing, Collective Dynamics and Territories offers, through nine territorial issues (innovating and regenerating territories, building environmental action, attracting and retaining talent, etc.), insights into the conditions and modalities for developing collective dynamics within territories. The success of local collective dynamics depends on support for the actors involved, from situation analysis to problem definition, including idea generation, selection, implementation and evaluation. This book offers a comprehensive, systemic and operational vision for analyzing and acting on collective territorial dynamics.




Environmental Transition and Technological Change Transition


Book Description

Faced with the scale and intensity of the ecological crisis, environmental transition is underway, consisting of a first phase of technological mutation, aimed at replacing technologies harmful to the environment with those which have no destructive effects on the earth system and its equilibrium. This book examines the roots of the concept of environmental transition, identifying and characterizing the negative effects of technology on the environmental crisis. We will then identify the technological mutations that have the potential to contribute to environmental transition, and demonstrate how these changes are already forming part of a new emerging "technological system". We will conclude by addressing the question of the limits of technological responses to the environmental crisis, demonstrating the importance of the dimensional factors of human activity and weight of growth in this crisis, thus raising the issue of global reconsideration, with reference to the place and articulation of human activity in the Earth system.




New Frontiers of Customer Strategy


Book Description

Digital transformation has shaped a new landscape for companies and their customers, offering companies a wealth of data with which to develop customer knowledge. However, this evolution is just one of many transformations in customer marketing within an increasingly complex reality, thrown into turmoil by environmental and social changes. New frontiers in customer relations strategies are thus being drawn, some in new territories grounded in efforts to preserve scarce resources, while others are built on expectations of social responsibility. These profound societal changes also reveal darker frontiers, where companies have insufficient ethical considerations for vulnerable customers, or merely react to changes in legislation. New Frontiers of Customer Strategy offers practitioners, lecturers and students an up-to-date reflection on the role of customer relations now and in the future, to keep pace with environmental, digital, inclusive and ethical issues, as well as organizational governance.







Resilience in Healthcare Leadership


Book Description

The COVID-19 Pandemic has been an ultimate challenge for leadership resiliency. Resilient leaders are thoughtful and deliberate. They balance logic and emotion, ego and humility. They lead through compassionate empathy by focusing on the ‘how’, not only the ‘what’. They use their influence to drive positive change, diversity and inclusion, and create an equitable community. Most books on resilient leadership appear to focus on spirituality and tools to grow an “unshakable core of calm, strength, and happiness” or “bounce back without getting stuck in the toxic emotions of guilt, false guilt, anger, and bitterness”. These books are very similar to handbooks focusing on mental toughness and providing guides for overcoming adversity and managing negative emotions. This book, however, defines resilience as a critical competency of high-performing leaders. Leaders must cultivate resilience in themselves and foster it throughout their organizations and multidisciplinary teams in order to adapt and succeed. Resilience in Healthcare Leadership is differentiated by offering practical strategies and self-assessment instruments for identifying strengths and weaknesses and for developing and sustaining the performance of resilient leaders. The book will also focus on best practices to help build a talent pipeline and develop resilient care team leaders to effectively manage the challenges of disruptive environments. Whether senior or mid-level manager the reader will learn to apply knowledge and skills to initiate cultural change, assess strengths and weaknesses, align leadership roles with organizational goals, and position themselves to become a resilient leader. The reader will also learn how to identify message strategies consistent with stakeholders’ needs, resolve conflicts, lead multidisciplinary teams, and realize the impact of resilient leadership in influencing outcomes. Takeaways and tools are included to guide progressive learning and leadership development and build a strong succession pipeline, to help organizations become more prepared to respond to challenges facing healthcare leaders in the future.




Responding to The Grand Challenges In Healthcare Via Organizational Innovation


Book Description

This book contains two Open Access chapters. Responding to The Grand Challenges in Healthcare Via Organizational Innovation explores scenarios for dealing with unexpected crises, improving diversity, equity and inclusion in health care, inter-sector collaboration, and analyzes organizational governance.




Resilient Health


Book Description

Resilient Health: Leveraging Technology and Social Innovations to Transform Healthcare for COVID-19 Recovery and Beyond presents game-changing and disruptive technological innovations and social applications in health and mental health care around the world for the post-COVID age and beyond, addressing the urgent need for care. In this first-of-its kind comprehensive volume, experts and stakeholders from all sectors - government and the public and private sectors - offer models and frameworks for policy, programming, and financing to transform healthcare, address inequities, close the treatment gap, and “build back better,” especially for under-resourced vulnerable communities globally, to “leave no one behind” and advance development globally. Contributions from world experts cover 8 essential parts: The context and challenges for resilient health systems to shape the future; developments and directions (AI, VR, MR, IVAs and more); an innovations toolbox, also targeted for special populations and settings (women, youth, ageing, migrants, disabled persons, indigenous peoples, in the workplace); the role of stakeholders (governments, the public and private sector); forums and networks; innovative financing; resources, lessons learned and the way forward. Addresses the “hot” topic today in the ever-emerging landscape of disruptive digital healthcare delivery, covering critical issues and solutions in digital health, big data, and artificial intelligence as well as benefits and challenges, and ethical concerns Provides case examples of transformative and radical solutions to urgent health needs, especially in remote low-resource settings as well as in less well-covered regions of Central and South America and MENA (Middle East and North Africa) Positions health innovations at the nexus of the global framework of Universal Health Coverage and of the United Nations Sustainable Developing Goals to achieve SDG3 - good health and well-being –at the intersection with climate action, gender equality, quality education, eradication of poverty and hunger, sustainable cities, environmental protection and others. Serves as an exceptional resource, reference, teaching tool, and guide for all stakeholders including civil society and NGOs, government, think tanks, investors, academia, researchers and practitioners, product developers and all policymakers and programmers involved in planning and delivering healthcare, including an extensive section of resources in the digital health space in various categories like publications, conferences, and collaboratives. Provides examples of, and encourages, multi-stakeholder partnerships essential to re-imagine health systems, delivery and access, and to achieve intended healthcare objectives