Internalizing a Culture of Business Excellence


Book Description

Underline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss the challenges the leaders faced to instill a sense of quality in practices across the hierarchical structures of their organizations. The book highlights the profiles of quality leaders, their journey and their successes in leading quality in their organizations. A book would be an interesting read for those who are eager to integrate quality in their work culture. A key message emerging from these expertise is that ‘passion’ is truly behind the quality success!




Embedding Culture and Quality for High Performing Organizations


Book Description

Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors’ research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.




Seven Principles for Culturesizing Excellence


Book Description

This book provides a thought provoking evolutionary path toward cultural excellence in a way that addresses a commonly overlooked issue during this or any kind of economic/financial situation-an organizations' culture. Based on 25 years of global/international experience in leading and facilitating purposeful cultural transformations, the author shares Seven Principles for the reader to explore and customize according to the uniqueness of their organizations' culture toward a desired state of excellence. To facilitate this journey, the principles are structured according to a CULTURE acronym allowing for a cultural context to be defined and implemented through ongoing leadership development while dealing with misaligned behavior (Culture Vulture behavior) that flies in face of cultural excellence. The seven action oriented principles are: -Commit to Being a Different Kind of CEO-CULTUREsizing Excellence Officer -Unify the Organization through a Common Unique Cultural Context - Lead, Link & Leverage the Three Primary Modes of Leadership for the Journey -Team Up the Organization for Ongoing Development & Alignment -Underpin All Aspects of Cultural Excellence -Reinforce the Way to Achieve the Desired Cultural Outcomes -Evolve the Journey of CULTUREsizing Excellence Through the exploration of these principles and sizing them up to fit your organizations cultural needs, one will realize a way of life that builds on the diverse magnificence of people to generate and sustain significant results with greater social responsibility. Just remember, any form of change begins with you. Good luck on your journey-alea iacta est




Digital Cultures: Age of the Intellect


Book Description

Comments by global thought leaders on Business of Staffing: A Talent Agenda: "Your section on how HR needs to change in a digital context is spot on with those twenty points" (M. S. Krishnan, Associate Dean, Global Initiatives, Accenture Professor of Computer Information Systems, Professor of Technology and Operations, Ross School of Business, University of Michigan, Ann Arbor, Michigan). "Ganesh Shermon has really nailed it. He really knows this area well. Well worth reading for anyone interested in this field" (Mark Smith, National Industry Leader, Financial services, KPMG LLP; earlier Global Head of People & Change Practice). "A must-read for today's HR professionals as they seek to learn evidence-based practices as they transform their talent management performance" (Laura Croucher, Americas leader, KPMG HR, Transformation Centre of Excellence).







Beyond Tomorrow—New Age People Processes


Book Description

Gen Z. Workplace Spirituality. Talent Acquisition. Remote Working. Leadership. Artificial Intelligence. Career Management This book is a ready reckoner for theoretical and practical guidance on the above-mentioned topics and many more. It aims to give a holistic perspective on issues surrounding the current and incoming era characterized by changing workforce demographics, hybrid working, technological upgradation, the interplay between each of these variables and the challenges involved. A wonderful combination of experience sharing, best practices, and theoretical framework; this book is a must have for anyone wanting to deeply understand the nuances of the changing times.




Digital Economy for Customer Benefit and Business Fairness


Book Description

The international conference "Sustainable Collaboration in Business, Technology, Information and Innovation (SCBTII) 2019" has brought together academics, professionals, entrepreneurs, researchers, learners, and other related groups from around the world who have a special interest in theories and practices in the development of the field of digital economy for global competitiveness. Considering that, at present, technology and industry 4.0 are still a leading trend and offer great opportunities for global businesses, the rise of industry 4.0 makes competition in the business world more attractive, yet fierce. Opportunities and challenges for business development in industry 4.0 are becoming firm and it also provides businesses the possibility to compete globally. Companies that desire to enter this global competition should pay attention to customer benefits and business fairness in order to achieve sustainability in this digital economy. This proceedings volume contains selected papers from this conference and presents opportunities to communicate and exchange new ideas and experiences. Moreover, the conference provided opportunities, both for the presenters and the participants, to establish research relations, and find global partners for future collaboration.




Handbook on Knowledge Management 2


Book Description

This second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon.




Global Kata: Success Through the Lean Business System Reference Model


Book Description

The book that reinvents Lean for a new generation, a new global culture, and a new benchmark of success Global Kata: Success Through the Lean Business System Reference ModelTM sets a new benchmark for the evolution of Lean and strategic improvement. The book and the reference model provide a detailed road map for leading, designing, architecting, implementing, and sustaining a holistic, organization-centric and culturally grounded Lean Business System. The Lean Business System Reference ModelTM provides the larger scale blueprint for a higher order, best-in-class, adaptive systematic process of improvement. The reference model incorporates the leadership factors, design guidelines, systematic process architecture, best practices, and performance criteria for building a connected Lean Business System with a higher standard of behavioral alignment and cultural excellence (kata). The author provides both the advanced thought leadership and detailed implementation guidance for a higher order, enterprise-wide process of adaptive systematic improvement while integrating new Lean principles about leadership, evolving technology, innovation, transactional processes, and behavioral alignment and cultural development to create the right improvement kata thinking throughout any organization and in any country. The author provides an excellent perspective on the current state of Lean with its focus on manufacturing tools and principles, and leads the reader through the rethinking, understanding, and integrating of all of the visible and invisible requirements for a successful adaptive systematic and sustainable management process of improvement. The Lean Business System Reference ModelTM provides an innovative guide for organizations to advance Lean thinking and execution far beyond the production floor, and to a new level that enables the reinvention of global supply chains, new product development, cash-to-cash, acquisition integration, and other core business processes in a highly complex and technology-enabled enterprise. A major objective of the reference model and this book is to guide organizations away from the superficial mimicking and success-limiting scope of Lean manufacturing principles and tools from other successful organizations -- and to think, innovate, expand boundaries, and become the next global Toyota organization in their own way.




Handbook on Knowledge Management 2


Book Description

This second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon.