Interoperability in Digital Public Services and Administration


Book Description

Interoperability in Digital Public Services and Administration: Bridging E-Government and E-Business provides the latest research findings such as theoretical foundations, principles, methodologies, architectures, technical frameworks, international policy, standardization and case studies for the achievement of interoperability within the provision of digital services, from administration and businesses toward the user citizens and enterprises.




Interoperability in Digital Public Services and Administration: Bridging E-Government and E-Business


Book Description

During the last decade, interoperability has emerged as a vivid research area in electronic business and electronic governance, promising a significant increase in productivity and efficiency of information systems, enterprises and administrations. Interoperability in Digital Public Services and Administration: Bridging E-Government and E-Business provides the latest research findings such as theoretical foundations, principles, methodologies, architectures, technical frameworks, international policy, standardization and case studies for the achievement of interoperability within the provision of digital services, from administration and businesses toward the user citizens and enterprises.




Organizational Interoperability in E-Government


Book Description

In the e-government research community as well as in many national e-government programs, interoperability is widely seen as a key factor in developing effective and attractive e-services. There is also agreement that interoperability encompasses not only mere technical standards and interfaces, but also includes organizational, legal, and cultural aspects. Several interoperability frameworks have been introduced on national and international levels, and recommendations have been made for the adaptation of enterprise architectures in the public sector. Common to all these approaches is their top-down deductive procedure, which does not connect very well to the real world of e-government projects. In contrast, in this volume, which is based on empirical research, the authors introduce a bottom-up inductive approach to deal with the challenges of interoperability-related governance. Based on so-called “good-practice” cases of interoperability in e-government, they derive concepts and classifications that help to uncover and assess similarities and differences between the cases. As a result, they present an empirically based conceptual framework that details the options for IT governance of interoperability in government. In addition, their findings also make it possible to critically assess and improve other existing frameworks. With this work, which combines different thematic foci as well as a European and a US background the authors situate empirical results in the broader context of theoretical and political reflection. Thus they provide insights into strategic choices for CIOs in e-government at a national or regional level, experiences and lessons learned for managers and developers in e-government projects, and a huge set of empirical data for administrative and political scientists.




E-Governance and Social Inclusion: Concepts and Cases


Book Description

The application of e-government technologies has led to increased public participation and social inclusion, while allowing for greater government transparency. These technologies provide accessibility to online content and services while offering the public an active voice in governmental issues. E-Governance and Social Inclusion: Concepts and Cases presents current and emerging research about the implementation of technology in government and its broad social implications. This handbook aims to be a comprehensive reference publication for academicians, researchers, practitioners, students, and managers with an interest in e-government content and the ability for the public to access and utilize this technology.




ICT Adoption and Application in the Malaysian Public Sector


Book Description

Information and Communication Technologies hold great potential in facilitating public services; however, one of the main problems in applying ICT systems successfully lies in users’ behavior. Before ICT can be fully assimilated into the public domain, it will first be necessary to successfully conciliate users to their adoption. ICT Adoption and Application in the Malaysian Public Sector aims to resolve the difficulties in applying practical ICT systems within the public sphere, thoroughly addressing disparities in ICT theory, user attitudes, and the underlying factors that hinder the full adoption of ICT systems. This publication is a valuable resource for policymakers, software developers, policy analysts, academic researchers, and students interested in the field of ICT.




Equity, Equality, and Reform in Contemporary Public Education


Book Description

Equality and equity are often mischaracterized as interchangeable terms in public education. This may explain why efforts towards reform and restructure are often not met with any real measure of success. Equity, Equality, and Reform in Contemporary Public Education provides emerging research on the reformation of education curriculum to provide proportionate opportunities for marginalized students and support for student achievement in public education. While highlighting topics, such as achievement gaps, gender biases, and multicultural responsiveness, this book explores the theories and applications of different measures of reform to promote fairness among individual students. This book is an important resource for educators, professionals, school administrators, researchers, and practitioners in the field of education.




Digital Tools for Academic Branding and Self-Promotion


Book Description

Reputation can be a pivotal factor to potential success throughout one’s academic career. By utilizing available technological assets and tools, professionals can effectively manage their personal brands. Digital Tools for Academic Branding and Self-Promotion is an authoritative reference source for the latest research on the interrelationship between digital branding and academic reputation. Showcasing relevant digital platforms and techniques, this book is a compendium of vital material for academics, professionals, practitioners, and marketers interested in effective reputation management.




Teaching Research Methods in Public Administration


Book Description

While there are many ways to collect information, many students have trouble understanding how to employ various research methods effectively. Since everyone learns and processes information differently, instructing students on successfully using these methods continues to be a challenge. Teaching Research Methods in Public Administration combines empirical research and best practices on various research methods being employed by administrators. Emphasizing theoretical concepts, this publication is an essential reference source for academics, public administration practitioners, and students interested in how information is gathered, processed, and utilized.




Electronic Government


Book Description

This book constitutes the proceedings of the 18th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2019, held in San Benedetto del Tronto, Italy, in September 2019, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2019) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2019). The 27 revised full papers presented were carefully reviewed and selected from 64 submissions. The papers are clustered under the following topical sections: E-Government Foundations; E-Government Services and Open Government; Open Data: Social and Technical Aspects; AI, Data Analytics and Automated Decision Making; and Smart Cities.




Social Media and the Transformation of Interaction in Society


Book Description

The availability of various technological platforms enables individuals to feel a deeper sense of connectivity and contribution to their social circles and the world around them. This growing dependence on social networking platforms has altered the ways in which society functions and communicates. Social Media and the Transformation of Interaction in Society is a definitive reference source for timely scholarly research evaluating the impact of social networking platforms on a variety of relationships, including those between individuals, governments, citizens, businesses, and consumers. Featuring expansive coverage on a range of topics relating to social media applications and uses across industries, this publication is a critical reference source for professionals, educators, students, and academicians seeking current research on the role and impact of new media on modern society. This publication features authoritative, research-based chapters across a range of relevant topics including, but not limited to, computer-mediated communication, nonprofit projects, disaster response management, education, cyberbullying, microblogging, digital paranoia, user interaction augmentation, and viral messaging.