Introduction to Groupware, Workflow, and Workgroup Computing


Book Description

The most comprehensive, practical introduction yet! Everything managers need to know to make groupware work for their organizations. This book is required reading for anyone involved with the planning and development of their organization's collaborative computing systems. It provides executives, organizational planners, and departmental managers with a straightforward introduction to the concepts, terminology, and technologies of groupware and explores the many strategic advantages that groupware, workflow, and workgroup computing have to offer virtually any type of organization or enterprise. At the same time, it arms systems administrators and developers with proven approaches to groupware system design, and offers expert guidance on how to tailor versatile, cost-efficient groupware systems to the varying needs of the groups they serve: * The most timely, comprehensive review of the full range of groupware options currently in print * Covers everything from e-mail, client/server and workflow systems, to electronic meetings and electronic coauthoring * Includes examples that vividly demonstrate how groupware can work for any type of organization or enterprise: * Shows organizations how groupware meets their business process reengineering needs * Critically reviews a wide range of products currently available on the market




Computer-Supported Cooperative Work


Book Description

A detailed introduction to interdisciplinary application area of distributed systems, namely the computer support of individuals trying to solve a problem in cooperation with each other but not necessarily having identical work places or working times. The book is addressed to students of distributed systems, communications, information science and socio-organizational theory, as well as to users and developers of systems with group communication and cooperation as top priorities.




Computing Information Technology


Book Description

"From the senior management to the clerical and support group levels, this study addresses the possible pitfalls and triumphs of implementing information technology (IT) into organizations in terms of organizational strategies, structures, and communication methods. Issues of human-computer interaction, ethics, privacy, and security are raised to help facilitate a sociopragmatic and constuctivist understanding of IT culture."




Workflow Management Systems for Process Organisations


Book Description

All of us have learned a lot during this exercise, and the enormous success of the first edition of this book shows the great international interest for the topic and the results. A French edition appeared last year and met with equal interest. Springer-Verlag has therefore decided to publish a second edition of this book, which is not just a reprint but brings the literature and results to the newest state. This is a rare occurrence in the history of the LNCS series. We congratulate Thomas Schael on this success, and we are sure that reader- scientists and practitioners - will likewise profit from it. Aachen and Milan Giorgio De Michelis, Klaus Henning, Matthias Jarke August 1998 Preface to the Second Edition This book is a bit of a mixture of scientific and management literature. It is based on my research activities in the CSCW community, and also reflects the last ten years of my professional experience in consulting. I have had the opportunity to live in different cultural settings, to work in many companies, and to meet people all over the world, which has helped me to reflect on what I was doing and to focus on the content of this book. This second edition reflects the fast moving field of Computer Supported Cooperative Work (CSCW) and the discussion on Business Process Re-engineering (BPR). It contains the latest developments in the scientific and managerial discussion of the issues developed in the first edition.




The Handbook of Group Communication Theory and Research


Book Description

Documents and synthesizes work done in group communication scholarship's 50-year history, presenting an overview of group communication study from its beginnings in pedagogy to its status as a mature discipline with a variety of theoretical positions and methodological practices. Material is divided




Cooperative Information Agents VIII


Book Description

These are the proceedings of the 8th International Workshop on Cooperative Information Agents (CIA 2004), held at the Fair and Congress Center in - furt, Germany, September 27–29, 2004. It was part of the multi-conference Net. ObjectDays 2004, and, in particular, was co-located with the 2nd German Conference on Multiagent Systems Technologies (MATES 2004). In today’s networked world of linked heterogeneous, pervasive computer systems, devices, and information landscapes, the intelligent coordination and provision of relevant added-value information at any time, anywhere, by means of cooperative information agents becomes increasingly important for a variety of applications. An information agent is a computational software entity that has access to one or multiple, heterogeneous, and geographically dispersed data and information sources. It proactively searches for and maintains information on behalf of its human users, or other agents, preferably just in time. In other words,itismanagingandovercomingthedi?cultiesassociatedwithinformation overload in open, pervasive information and service landscapes. Cooperative - formation agents may collaborate with each other to accomplish both individual and shared joint goals depending on the actual preferences of their users, b- getary constraints, and resources available. One major challenge of developing agent-based intelligent information systems in open environments is to balance the autonomy of networked data, information, and knowledge sources with the potential payo? of leveraging them using information agents. Interdisciplinaryresearchanddevelopmentofinformationagentsrequires- pertise in relevant domains of information retrieval, arti?cial intelligence, database systems, human-computer interaction, and Internet and Web techn- ogy.




The Complete Guide to Facilitation


Book Description

This guide includes a wealth of practical information for inexperienced group leaders as well as new tools for seasoned facilitators --more than 100 reproducible forms, checklists, planning aids, and guides. Selected contents are reproduced in CD-ROM format so that you can customize tools to meet your specific needs.




The Facilitator's Fieldbook


Book Description

This text provides information on facilitating a meeting or conference. It focuses on how a group communicates and performs, and on how to solve such common problems as uneven participation or poor follow-up.




Business Process Management Workshops


Book Description

This book constitutes the thoroughly refereed post-workshop proceedings of 6 internationl workshops held in Brisbane, Australia, in conjunction with the 5th International Conference on Business Process Management, BPM 2007, in September 2007. The 45 revised full papers presented were carefully reviewed and selected from more than 80 submissions to the following 6 international workshops: Business Process Intelligence (BPI 2007), Business Process Design (BPD 2007), Collaborative Business Processes (CBP 2007), Process-oriented Information Systems in Healthcare (ProHealth 2007), Reference Modeling (RefMod 2007), and Advances in Semantics for Web Services (semantics4ws 2007).