Implementing ISO/IEC 20000 Certification: The Roadmap


Book Description

ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such as ITIL®, many organizations have identified the benefits of making the jump to full corporate accreditation. But, having made the decision to invest in this standard, what is the best way to implement adoption in an efficient and successful way? This thorough, practical guide has been put together by real experts with real experience of how ISO/IEC 20000 works in the workplace and in the real world. Part A of this title covers the step by step description of the ISO 20000 implementation process. Part B contains real case studies from organizations who have successfully achieved ISO/IEC accreditation. This Official itSMF guide is unique in that it not only describes the implementation process. It also suggests solutions to common problems and set-backs. An understanding of the many business pressures means that practical guidance on the business case, measuring success (or not), or the need for quick wins are all included in this book, making it an invaluable companion for all those working on an implementation project. A sister guide to the hugely successful Official itSMF Introduction to ISO/IEC 20000 book, readers will find that this book becomes a key asset in delivering a practical, down to earth implementation program. Foreword by John Stewart of OGC.




Cisco ISP Essentials


Book Description

Cisco® IOS software is extensive and it can often be difficult to navigate through the detailed documentation. Cisco® ISP Essentials takes those elements of IOS software that are of specific interest to ISPs and highlights many of the essential features that are in everyday use in the major ISP backbones. This book not only helps ISPs navigate this complex and detailed world to quickly gather the knowledge they require, but is also helps them harness the full feature-rich value by helping them identify and master those features that are of value to their particular area of interest and need.




Isp Certification


Book Description

Bennett provides a study system designed to help industrial security professionals and government security specialists understand the NISPOM and Presidential Executive Orders implementing the National Industrial Security Program. (Computer Books)




Mef-cecp Study Guide for Carrier Ethernet Professionals


Book Description

This third edition of Fujitsu's popular MEF-CECP study guide has been updated to align with MEF-CECP Certification Blueprint C (the document that governs MEF-CECP exam material from October 2015 until it is superseded). Like previous editions of the study guide, this edition is designed for two purposes: to help you prepare for the MEF-CECP exam and to serve a practical general reference book explaining MEF-defined Carrier Ethernet concepts and standards. The guide features careful explanations, numerous custom color graphics, and more than 200 practice questions. The study guide assumes that you have a basic understanding of Ethernet, but no prior knowledge of Carrier Ethernet. The guide covers all topics that are included in the MEF-CECP exam (specified by Blueprint C). Material is presented systematically, beginning with MEF service definitions (the core content that accounts for most exam questions) and building outward. Each lesson ends with a set of multiple-choice review questions similar to those appearing in the MEF-CECP exam. Content in this edition of the study guide has been expanded, restructured, and revised to align with MEF-CECP Certification Blueprint C. Core lessons have been updated to align with recently published MEF standards (6.2, 10.3 and 45) that refine and augments Carrier Ethernet service definitions and attributes.




Internet of Behaviors Implementation in Organizational Contexts


Book Description

Internet of behaviors (IoB), also known as the internet of behavior, emerged as a natural consequence of the internet of things (IoT) and artificial intelligence (AI). IoB is an area of investigation that compiles three fields of study: IoT, data analysis, and behavioral science. IoB seeks to explain the data obtained from a behavioral point of view, analyzing human interaction with technology and referring to the process by which user-controlled data is evaluated from a behavioral psychology perspective. Internet of Behaviors Implementation in Organizational Contexts explores internet of behaviors solutions that promote people's quality of life. This book explores and discusses, through innovative studies, case studies, systematic literature reviews, and reports. The content within this publication represents research encompassing the internet of behaviors, internet of things, big data, artificial intelligence, blockchain, smart cities, human-centric approach for digital technologies, ICT sustainability, and more. This vital reference source led by an editor with over two decades of experience is optimized for university professors, researchers, undergraduate and graduate level students, and business managers and professionals across several industries related to or utilizing the internet of things (IoT).




Official (ISC)2 Guide to the CISSP CBK


Book Description

As a result of a rigorous, methodical process that (ISC) follows to routinely update its credential exams, it has announced that enhancements will be made to both the Certified Information Systems Security Professional (CISSP) credential, beginning April 15, 2015. (ISC) conducts this process on a regular basis to ensure that the examinations and




Cisco Certified CyberOps Associate 200-201 Certification Guide


Book Description

Begin a successful career in cybersecurity operations by achieving Cisco Certified CyberOps Associate 200-201 certification Key Features Receive expert guidance on how to kickstart your career in the cybersecurity industryGain hands-on experience while studying for the Cisco Certified CyberOps Associate certification examWork through practical labs and exercises mapped directly to the exam objectives Book Description Achieving the Cisco Certified CyberOps Associate 200-201 certification helps you to kickstart your career in cybersecurity operations. This book offers up-to-date coverage of 200-201 exam resources to fully equip you to pass on your first attempt. The book covers the essentials of network security concepts and shows you how to perform security threat monitoring. You'll begin by gaining an in-depth understanding of cryptography and exploring the methodology for performing both host and network-based intrusion analysis. Next, you'll learn about the importance of implementing security management and incident response strategies in an enterprise organization. As you advance, you'll see why implementing defenses is necessary by taking an in-depth approach, and then perform security monitoring and packet analysis on a network. You'll also discover the need for computer forensics and get to grips with the components used to identify network intrusions. Finally, the book will not only help you to learn the theory but also enable you to gain much-needed practical experience for the cybersecurity industry. By the end of this Cisco cybersecurity book, you'll have covered everything you need to pass the Cisco Certified CyberOps Associate 200-201 certification exam, and have a handy, on-the-job desktop reference guide. What you will learn Incorporate security into your architecture to prevent attacksDiscover how to implement and prepare secure designsIdentify access control models for digital assetsIdentify point of entry, determine scope, contain threats, and remediateFind out how to perform malware analysis and interpretationImplement security technologies to detect and analyze threats Who this book is for This book is for students who want to pursue a career in cybersecurity operations, threat detection and analysis, and incident response. IT professionals, network security engineers, security operations center (SOC) engineers, and cybersecurity analysts looking for a career boost and those looking to get certified in Cisco cybersecurity technologies and break into the cybersecurity industry will also benefit from this book. No prior knowledge of IT networking and cybersecurity industries is needed.




CompTIA A+ Certification All-In-One For Dummies


Book Description

Nine minibooks cover everything you need to earn the A+ certification CompTIA's A+ certification is the industry-leading entry-level certification for IT professionals, and this guide is the quick, easy way to prepare for the test. 1,200 pages of up-to-date information correlates with both the hardware and operating system exams and serves as a reference after the test-taking is completed. The minibooks cover each domain of the exam: A+ Groundwork, Inside the Box, Outside the Box, Maintenance and Troubleshooting, Operating System Basics, Managing The Operating System, Recovering Systems, Networking, and Securing Systems. You'll find plenty of sample test questions to get you prepared, too. CompTIA's A+ certification is vendor-neutral and validates the skills of entry-level computer technicians; it can be the ticket to a new or better job Certification requires successful completion of two exams; this prep guide covers all the core competencies required Nine minibooks cover A+ Groundwork, Inside the Box, Outside the Box, Maintenance and Troubleshooting, Operating System Basics, Managing The Operating System, Recovering Systems, Networking, and Securing Systems Covers installation, configuration, diagnosing, preventive maintenance, and basic networking, with extra information about Vista and a heavier emphasis on hardware Companion CD-ROM include the Dummies Test Engine, an exclusive, fully customizable test-prep software package that includes 400 exam review questions CompTIA A+ Certification All-In-One For Dummies, 2nd Edition is the best study guide to have as you prepare for the A+ exams! Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.




ISP Survival Guide


Book Description

Introducing the ISP bible for the networking and telecomm industry. To put it mildly, cyberspace business is booming. There are presently more than 6,000 Internet Service Providers worldwide, and about 600 new providers are springing up each quarter. However, the ISP business is still very young and without precedent-no how-to manual or foolproof start-up recipe exists for those who want a piece of the action. As ISPs mount an ambitious challenge against phone companies for control of the $300 billion telecommunications market, they need a step-by-step planning guide to creating, developing, and profiting from a solid service provider business. Networking pioneer Geoff Huston describes the technologies, business practices, and policies required to be a formidable player in the ISP business, covering architecture principles, network management, infrastructure, business models, public policy, future growth, and much more. ISP (Internet Service Provider) companies provide access for end-users to the Internet. ISPs range from small, regional providers to larger, well-known companies like America Online and Sprint. The Wiley Networking Council's mission is to fill an important gap in networking literature by publishing books that put technology into perspective for decision makers who need an implementation strategy, a vendor and outsourcing strategy, and a product and design strategy. It is comprised of four of the most influential leaders of the networking community: Lyman Chapin: Founding trustee of the Internet Society; chief scientist of BBN, a division of GTE Internetworking. Scott Bradner: Trustee of the Internet Society; Director of the Harvard University Network Switching Test Lab; Network World columnist. Vinton Cerf: Founding trustee of the Internet Society, often called the "Father of the Internet;" Senior Vice President, MCI/WorldCom. Ed Kozel: CTO and Senior VP for Product Development, Cisco Corporation,




Organic and Pervasive Computing -- ARCS 2004


Book Description

This book constitutes the refereed proceedings of the International Conference on Architecture of Computing Systems, ARCS 2004, held in Augsburg, Germany, in March 2004. The 22 revised full papers presented together with the abstracts of two invited lectures were carefully reviewed and selected from 50 submissions. The papers are organized in topical sections on organic computing, peer-to-peer computing, reconfigurable hardware, hardware, wireless architectures and networking, and applications.