A Semantic Wiki-based Platform for IT Service Management


Book Description

The book researches the use of a semantic wiki in the area of IT Service Management within the IT department of an SME. An emphasis of the book lies in the design and prototypical implementation of tools for the integration of ITSM-relevant information into the semantic wiki, as well as tools for interactions between the wiki and external programs. The result of the book is a platform for agile, semantic wiki-based ITSM for IT administration teams of SMEs.




Integrated Solid Waste Management: A Lifecycle Inventory


Book Description

Life is often considered to be a journey. The lifecycle of waste can similarly be considered to be a journey from the cradle (when an item becomes valueless and, usually, is placed in the dustbin) to the grave (when value is restored by creating usable material or energy; or the waste is transformed into emissions to water or air, or into inert material placed in a landfill). This preface provides a route map for the journey the reader of this book will undertake. Who? Who are the intended readers of this book? Waste managers (whether in public service or private companies) will find a holistic approach for improving the environmental quality and the economic cost of managing waste. The book contains general principles based on cutting edge experience being developed across Europe. Detailed data and a computer model will enable operations managers to develop data-based improvements to their systems. Producers oj waste will be better able to understand how their actions can influence the operation of environmentally improved waste management systems. Designers oj products and packages will be better able to understand how their design criteria can improve the compatibility of their product or package with developing, environmentally improved waste management systems. Waste data specialists (whether in laboratories, consultancies or environ mental managers of waste facilities) will see how the scope, quantity and quality of their data can be improved to help their colleagues design more effective waste management systems.













IT Inventory and Resource Management with OCS Inventory NG


Book Description

OCS Inventory NG is a cross-platform, open-source inventory and asset management solution. It brings more than plentiful features to the table to satisfy the business needs of small-to-large organizations with up to tens of thousands of computers. However, to put this inventory solution to optimum use requires a lot of skill. This book will lead you through the steps of implementing OCS-NG until you master working with it. This book aims at reducing efforts involved in resource management. The solution gives a robust foundation on top of which we can implement other third party applications, plugins, and much more. This book begins with the basics_it explains what IT inventorying needs are to be met in the real-world. Then, it covers a step-by-step approach to everything you need to know to set up and implement OCS-NG as a centralized inventory solution to meet all these requirements. It delves deeper into carrying out inventory tasks with every chapter. You will learn how to choose the best agent type and deployment method. We discuss the process of gathering inventory data and cover techniques for creating and deploying packages. You will also learn how to acquire added benefits with the use of plugins. We discuss best practices on inventorying and troubleshooting agent-related problems. The book presents real-world inventorying scenarios along with their solutions. You will basically learn how to use OCS-NG to get the most out of it. As a conclusion, if you want to learn about a free solution that fulfils inventorying necessities of the real-world, this is the book for you. A practical guide on how to set up, configure, and work with OCS Inventory NG- a cross-platform, open-source inventory solution What you will learn from this book : Easily set up and configure an OCS-NG management server Integrate help-desk and ticketing system as part of the centralized inventory solution suite Gather inventory data effectively by choosing the best agent type and deployment method Solve common pitfalls, eliminate redundancies, and maintain a clean inventory by smart use of the toolbar Tweak the process of gathering data to have a cleaner and more organized inventory Perform remote execution of commands to support your centralized server and multiple agents by learning techniques for creating and deploying packages Utilize extended features by integrating OCS-NG with GLPI and additional plugins Grab statistics and generate impressive reports and graphs quickly Discover vital tips and best practices on inventorying with OCS-NG Find flaws and fix them quickly with robust troubleshooting techniques Peek into the most frequently occurring problems along with their solutions Approach This book closely follows the style of a practical, hands-on "how to" guide on working with OCS Inventory NG. The step-by-step approach, coupled with the use of visual aids, clear instructions, and real-world examples, makes it a fast-paced book. Upon the completion of this book, you will have the necessary skill set, know-how, and confidence to implement OCS Inventory NG to meet the demanding asset management needs of any organization. Then you can carry on using the book as reference material. Who this book is written for This book targets an audience of system administrators and IT professionals who are required to implement, configure, customize, and work with IT Inventory and Asset Management solutions. The book does not presume any prior knowledge of inventory management, just a solid grasp of the server/client model and familiarity with the chosen operating system along with the necessary web server and database server terminologies. Anyone with an interest in inventorying IT assets and solving real-world resource management dilemmas will enjoy this book.




Operational Terms and Graphics


Book Description

This manual is a dual-Service US Army and US Marine Corps publication introducing new terms and definitions and updating existing definitions as reflected in the latest editions of Army field manuals and Marine Corps doctrinal, warfighting, and reference publications. It complies with DOD Military Standard 2525. When communicating instructions to subordinate units, commanders and staffs from company through corps should use this manual as a dictionary of operational terms and military graphics.







Sustainable Logistics and Supply Chain Management (Revised Edition)


Book Description

Sustainable Logistics and Supply Chain Management is the essential guide to the principles and practices of sustainable logistics operations and the responsible management of the entire supply chain. Based on extensive research by experts in the field, this comprehensive book covers the whole scope of sustainable logistics. The book provides carefully reviewed research-led applications and case studies that have been especially developed for this revised edition with particular attention for use in a teaching context. The mini case studies are highly topical, relating the theoretical concepts to practice and what is actually happening 'on the ground'. Examining the subject in an integrated manner, this book examines all the key areas in sustainable logistics and supply chain management, including: sustainable product design and packaging; sustainable purchasing and procurement; cleaner production; environmental impact of freight transport; sustainable warehousing and storage; sustainable supply management; reverse logistics and recycling; supply chain management strategy, and much more. The book provides an excellent insight into the topic that will help managers, students, and scholars grasp the fundamentals of green supply and logistics management. This revised edition of Sustainable Logistics and Supply Chain Management includes valuable supporting online materials, including PPT presentations, chapter summaries, learning objectives, tips for teaching and in class activities.