IT Management


Book Description

This book focuses on the art of managing IT. A simple and robust framework is proposed to describe and to structure the essential elements of IT management. The authors pay particular attention to didactic aspects in order to facilitate the retention of models presented as well as to promote reflection on the subjects introduced. Thanks to a concentrate of good practices, each company will rapidly be in a position to build their proper IT ecosystem.




IT Management in the Digital Age


Book Description

This book examines the massive changes currently taking place in the business world and commonly known under the label “digitalization.” In addition, it describes the significant impacts of technological innovations on processes, products, services and business models. The digital transformation resulting from these developments leads to disruption for many enterprises and industries. While for many years, IT departments mainly concentrated on fulfilling the requirements of business departments effectively and efficiently by means of high-quality IT services and operations, today’s IT departments are increasingly expected to actively co-design and co-create the enterprise. This book describes how information technology enables innovation for businesses, and how IT departments can proactively and in a timely manner collaborate with the business departments of their corporation to leverage these innovations. It also delineates the implications of digitalization for the structures, processes and people in today’s IT departments. IT leaders and managers who are responsible for corporate IT, as well as practice-oriented researchers, will find valuable inspirations and guidance in this book, the central mission of which is to encourage and enable a more proactive role for IT in the digital transformation processes. "This book demonstrates the impact of digital transformation on IT organizations and their management. It also presents potential risks for technology availability, security and data protection. The authors develop a vision of what IT management should look like in ten years if it is to continue playing an important role in the company. The book seeks to motivate IT executives and managers with IT responsibility to actively adapt their thinking and their IT organizations before they are forced to react to external pressure. Definitely worth reading!" Sven Kreimendahl, Director Business Technology Services, Campana & Schott




Strategic IT Management


Book Description

For you as an IT manager, changes in business models and fast-paced innovation and product lifecycles pose a big challenge: you are required to anticipate the impact of future changes, and to make rapid decisions backed up by solid facts. To be successful you need an overall perspective of how business and IT interact. What you need is a toolkit, enabling you to manage the enterprise from a helicopter viewpoint while at the same time accommodating quite detailed aspects of processes, organization, and software lifecycles. Strategic IT management embraces all the processes required to analyze and document an enterprise’s IT landscape. Based on the experience of many projects and long discussions with both customers and academic researchers, Inge Hanschke provides you with a comprehensive and practical toolkit for the strategic management of your IT landscape. She takes a holistic view on the management process and gives guidelines on how to establish, roll out, and maintain an enterprise IT landscape effectively. She shows you how to do it right first time – because often enough there’s no second chance. She tells you how to tidy up a IT patchworks – the first step towards strategic management – and she gives you advice on how to implement changes and maintain the landscape over time. The book’s structure reflects the patterns that exist in strategic IT management from strategic planning to actual implementation. The presentation uses many checklists, guidelines, and illustrations, which will help you to immediately apply the content. So, if you are a CIO, an IT manager, a business manager, or an IT consultant, this is the book from which you’ll benefit in most daily work situations.




Mastering IT management


Book Description

Lead with Excellence in the World of IT Management with "Mastering IT Management" In the modern digital landscape, IT management plays a pivotal role in driving business success. IT leaders are responsible for harnessing technology's potential, aligning IT strategies with organizational goals, and navigating a dynamic and ever-changing technological landscape. "Mastering IT Management" is your comprehensive guide to excelling in the realm of IT leadership, providing you with the knowledge, skills, and strategies to become a visionary and effective IT manager. Your Path to IT Management Excellence IT management goes beyond technical expertise; it's about leading teams, making strategic decisions, and fostering innovation. Whether you're aspiring to an IT management role or a seasoned IT manager aiming to enhance your leadership skills, this book will empower you to master the art of IT management. What You Will Explore Strategic Leadership: Develop the skills to align IT strategies with business objectives, drive innovation, and maximize the impact of technology on your organization's success. Team Leadership: Learn effective team management techniques, including talent acquisition, motivation, and performance optimization, to build high-performing IT teams. Project and Portfolio Management: Dive into project management best practices, from planning to execution, and discover how to manage IT portfolios effectively. Risk Management: Explore strategies for identifying and mitigating IT risks, ensuring business continuity, and complying with regulatory requirements. Budgeting and Resource Management: Master financial management for IT, including budgeting, cost control, and resource allocation. Career Advancement: Understand how mastering IT management can open doors to exciting career opportunities and leadership roles. Why "Mastering IT Management" Is Essential Comprehensive Coverage: This book provides comprehensive coverage of IT management topics, ensuring you have a well-rounded understanding of the field. Expert Guidance: Benefit from insights and advice from experienced IT managers and industry experts who share their knowledge and leadership expertise. Career Advancement: IT management offers diverse career pathways, and this book will help you unlock your full potential in this dynamic field. Stay Ahead: In a rapidly evolving technology landscape, mastering IT management is vital for staying competitive and driving innovation. Your Journey to IT Management Mastery Begins Here "Mastering IT Management" is your roadmap to excelling in the field of IT management and advancing your career. Whether you aspire to lead IT departments, shape technology strategies, or guide digital transformation initiatives, this guide will equip you with the skills and knowledge to achieve your goals. "Mastering IT Management" is the ultimate resource for individuals seeking to excel in the field of IT management. Whether you are new to IT management or looking to enhance your leadership skills, this book will provide you with the knowledge and strategies to become an effective and visionary IT manager. Don't wait; begin your journey to IT management mastery today! © 2023 Cybellium Ltd. All rights reserved. www.cybellium.com




Value-driven IT Management


Book Description

Huge sums of money are often wasted by companies on poorly aligned, poorly justified and managed IT projects based on "wishful thinking" cost and benefit assumptions, and even "successful" projects rarely seem to realize the benefits promised.




Implementing Effective IT Governance and IT Management


Book Description

This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach for IT/Business Alignment, Planning, Execution and Governance. This title fills that need in the marketplace and offers readers structured and practical solutions using the best of the best practices available today. The book is divided into two parts, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment:- Leadership, people, organization and strategy,- IT governance, its major component processes and enabling technologies. Each of the chapters also covers one or more of the following action oriented topics:- the why and what of IT: strategic planning, portfolio investment management, decision authority, etc.;- the how of IT: Program/Project Management, IT Service Management (including ITIL); Strategic Sourcing and outsourcing; performance, risk and contingency management (including COBIT, the Balanced Scorecard etc.) and leadership, team management and professional competences.




Make or Break Issues in IT Management


Book Description

First published in 2002. Routledge is an imprint of Taylor & Francis, an informa company.




Five Years of IT Management Improvement


Book Description

This publication showcases the results of a handful of graduates of the postgraduate Master of IT Management at TU Delft. It presents summaries of eight theses written between 2003 and 2008, selected to provide an excellent picture of the full range of graduation projects. Since all of these theses focus on real-life management problems, they have gone on to influence processes and progress within a range of business environments. This overview therefore not only gives you an insight into an academic program, but also into the IT issues that have helped shape various organizations. In other words, it gives you a flavor of IT management improvement over the last five years. A fundamental question is addressed in this book: “What is the academic value of this work?” Anne Persson, Professor at the University of Skövde, Sweden answers this question, while Udo Groen, executive board-member of ProRail in the Netherlands answers the same question from a business perspective. These two perspectives perfectly mirror the structure of the master program: bringing academic knowledge to business experience and vice versa.




Essentials & Creating of IT Management Approach


Book Description

The contents Chapter 1 IT strategy management in the IT revolution times・・・8 1.1 The IT revolution and the management・・・9 1.1.1 The Internet and the business model patent・・・9 1.1.2 The Internet and the e-commerce of the pulse tile (EC)・・・11 1.1.3 IT management・・・13 1.2 The pot of the management information learning which is indispensable to IT engineer ・・・17 1.2.1 Why do we fail in the implementation of IT system? ・・・17 1.2.2 The basic concept in case of management for IT management・・・21 Chapter 2 Strategic management concept and IT management・・・25 2.1 The business management technique utilization and IT management・・・26 2.1.1 The relation between the business activity process and the business management technique ・・・26 2.1.2 The direction of the paradigm shift by the business activity・・・28 2.2 The practicing 4 corner viewpoint about IT management・・・31 2.2.1 To get the object area and the aim of making IT.・・・31 2.2.2 The 4 corner viewpoint which explores the essence of IT・・・34 2.2.3 It does a focus to the cost.・・・38 2.2.4 We have a focus to the quality・・・40 2.2.5 We focus to the interface.・・・42 2.2.6 We focus to the speed.・・・43 Chapter3 The approach of the practice which leads IT management to the success by 7 steps・・・46 3.1 The 1st step・・・47 - The analysis evaluation of the inside and the external environment - 3.1.1The analysis evaluation of the business environment ・・・47 3.1.2 Balanced scorecard・・・50 3.2 The 2nd step・・・54 - Business model design - 3.2.1 The business model design・・・54 3.2.2 4P&4C・・・57 3.2.3 E- market place・・・60 3.2.4 CRM・・・63 3.2.5 The benchmarking・・・66 3.3 The 3rd step・・・69 - Data architecture design - 3.3.1 The data architecture design・・・69 3.3.2 Data warehouse &Big Data・・・71 3.3.3 XML・・・74 3.4 The 4th step・・・73 - Application architecture design - 3.4.1 The application architecture design ・・・77 3.4.2 The concurrent engineering・・・80 3.4.3 ABC/ABM・・・85 3.4.4 ERP・・・88 3.5 The 5th step・・・87 3.5.1 Technology strategy design ・・・91 3.5.2 PDM・・・94 3.5.3 The out-sourcing・・・97 3.5.4 The mobile computing・・・100 3.5.5 SFA/CTI・・・102 3.6 The 6th step・・・105 3.6.1 The organization strategy design out of the in-house ・・・105 3.6.2 The supply chain management (SCM) ・・・107 3.6.3 The TOC theory・・・110 3.6.4 The extranet・・・113 3.6.5 3PL・・・115 3.7 The 7th step・・・118 - IT cash flow management design - 3.7.1 The IT cash flow management design・・・118 3.7.2 The cash-flow management・・・120 3.8 The essence of the approach by the practice 7 step・・・123 3.8.1 You can grasp the whole picture of the practice 7 step.・・・123 Chapter 4 BASIC design of the operation management・・・124 4.1 The business model and the operation management・・・125 4.1.1 The source of the business model is in the operation management.・・・125 4.1.2 The feature of the operation・・・127 4.1.3 The becoming information-oriented strategy to support the cross cooperation of the operation management ・・・127 4.2 BASIC design of the feature of the operation management・・・131 4.2.1 The knowledge management which is charged with a role of the creation of the knowledge assets・・・133 4.2.2 The asymmetry and the customer relationship management of the information・・137 4.2.3 The Web strategy of GM which aims at the shortening the period and the inventory reduction・・・140 4.2.4 The business process & value chain management to aim at the additional value creating maximization・・・142 4.2.5 The Net procurement to have pursued the optimization and the prediction of demand precision of the parts supply・・・146 4.3 BASIC design of the woof feature of the operation management・・・149 4.3.1 The cost & resource management which aimed at the total-optimization・・・149 Chapter 5 The industry trend and the standard trend of the Net procurement・・・153 The target of the Net procurement and the influence over the industry 5.1.1 The menace of e -the series・・・154 5.2 The pool of the Net procurement in the automotive industry・・・157 5.2.1 Covisint and JNX.・・・157 5.3 The change of Net procurement by the information industry, electron and the electrical industry・・・159 5.3.1 RosettaNet・・・159 Cpapter 6 e Business case study・・・162 6.1 The Internet business in the automotive industry・・・163 6.1.1 The Net procurement by the automobile manufacturer・・・163 6.2 e- business of electron and the electrical industry・・・166 6.2.1 the application service which provides B to B SCM for the member company・・・166 6.2.2 The Net procurement system by Web-EDI・・・170 6.3 The e business of the wholesale and retail industry・・・173 6.3.1 The increase in efficiency of the ordering of the book wholesale by the mobile computing ・・・173 6.3.2 The decentralization of power type information utilization strategy of the clothes manufacturer・・・175 This book aims at getting the basic knowledge of the IT strategic management and moreover academic essence about IT approach for IT engineer and IT consultant. IT management ability is required to coordinate IT for the strategic management. This manual shows IT framework, and moreover the idea of the system-thinking, In chapter 1, you can get the business management technique and IT management framework. In chapter 2, you can receive the relation between IT management and strategic management concept. Chapter 3 clarifies the approach of the practice which leads IT management to the success by 7 steps. The approach of IT strategic management consists of 7 steps. In each steps there exists the strategic design for optimization of operation processes and strategic management. These strategic design steps are related to strategic management concepts which are suitable for each operation process. In chapter 5, while taking the standardization trend of the latest industry trend and the standard of the Net procurement, it clarifies the essence of the e business. I n chapter 6,you can read e Business case study in the Internet business in the automotive and electrical industry and so on. Author : TOMOHISA FUJII RESISTERD MANAGEMENT CONSULTANT IT COODINATOR SYSTEM ANALYST




IT Manager's Handbook


Book Description

IT Manager's Handbook, Third Edition, provides a practical reference that you will return to again and again in an ever-changing corporate environment where the demands on IT continue to increase. Make your first 100 days really count with the fundamental principles and core concepts critical to your success as a new IT Manager. This is a must-read for new IT managers and a great refresher for seasoned managers trying to maintain expertise in the rapidly changing IT world. This latest edition includes discussions on how to develop an overall IT strategy as well as demonstrate the value of IT to the company. It will teach you how to: manage your enterprise's new level of connectivity with a new chapter covering social media, handheld devices, and more; implement and optimize cloud services to provide a better experience for your mobile and virtual workforce at a lower cost to your bottom line; integrate mobile applications into your company's strategy; and manage the money, including topics such as department budgets and leasing versus buying. You will also learn how to work with your customers, whomever those might be for your IT shop; hire, train, and manage your team and their projects so that you come in on time and budget; and secure your systems to face some of today's most challenging security challenges. This book will appeal to new IT managers in all areas of specialty, including technical professionals who are transitioning into IT management. - Manage your enterprise's new level of connectivity with a NEW chapter covering social media, handheld devices, and more - Implement and optimize cloud services to provide a better experience for your mobile and virtual workforce at a lower cost to your bottom line - Integrate mobile applications into your company's strategy - Manage the money, including topics such as department budgets and leasing versus buying - Work with your "customers", whomever those might be for your IT shop - Hire, train, and manage your team and their projects so that you come in on time and budget - Secure your systems to face some of today's most challenging security challenges