It's All About the Guest


Book Description

When’s the last time you picked up a business book that was so engaging you couldn’t put it down? Steve Difillippo was only 24 when he opened his first Davio’s restaurant. Since then, he’s wowed Julia Child with his pomodoro, overlooked some triple-X rated shenanigans at Table 7, taken on American Express, gotten himself into Time and Newsweek (for taking on American Express), cooked a rabbit for Stevie Ray Vaughn, inadvertently gotten a guest divorced, whipped up some tasty eats at the Super Bowl--and that’s just the beginning. The money hasn’t been bad, either: that first restaurant is now the hub of a rapidly growing $50 million restaurant brand group and a $10 million Davio’s brand food line. With guests constantly asking how he did it, Steve has written the ultimate guide to starting a restaurant, running a successful business, enjoying food, and living life. The 5.9 million restaurant workers who say they want to open their own restaurant will go nuts over this book, but so will anybody who loves food and the restaurant world--heck, anybody who wants to make money and have a blast doing it. As a special bonus, Steve includes twelve classic Davio’s recipes.




Be Our Guest


Book Description

Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service.




IT'S ALL ABOUT THE KINGDOM


Book Description

From Church-Dom to Kingdom, is a revelation that will take you into the depth of Kingdom Living. This is more than a Book, it is a Kingdom resource and training manual with Help tools and Kingdom Practical Applications, Worksheets, Kingdom Precepts and Spiritual Protocol. A Practical Application Guide, fi lled with Humor, Power and Teaching revelations. It will inspire you, instruct you, cause you to come into Kingdom governmental order, and mental physical, emotional, and fi nancial Kingdom Prosperity. Truly it is "All about the Kingdom." Under an Apostolic Order, Chief Apostle Dr. J. G. Rice inspires us with Spiritual Protocol for Kingdom citizens, bringing to light that Nothing comes "before the King and the Kingdom." The Covenants and Restoration” of our Kingdom Destiny Comes to Light with a deep sense of awe of our Kingdom authority. Dr. Rice one of the Nations Chief Apostles and Ambassador of Grace, will impact, and impart to you a "Kingdom Mindset, Kingdom Vision, Kingdom Harvest, and Kingdom Fruit.” This is a must have resource. With over 32 years of ministerial wisdom, truth, hope, and prolifi c insight. This experience will pull you into another realm and level of Kingdom Wisdom and Kingdom Creativity. This Book, a must have, ongoing ministerial and laymember training and resource tool, of Kingdom Dynamics and Directions to succeed in your Kingdom Lifewalk. (Matthew 16:19)




Slayer


Book Description

“Will get Buffy fans up in their feels.” —Entertainment Weekly A New York Times and Publishers Weekly bestseller From bestselling author Kiersten White comes the first novel in a series set in the world of Buffy the Vampire Slayer that introduces a new Slayer as she grapples with the responsibility of managing her incredible powers that she’s just beginning to understand. Into every generation a Slayer is born… Nina and her twin sister, Artemis, are far from normal. It’s hard to be when you grow up at the Watcher’s Academy, which is a bit different from your average boarding school. Here teens are trained as guides for Slayers—girls gifted with supernatural strength to fight the forces of darkness. But while Nina’s mother is a prominent member of the Watcher’s Council, Nina has never embraced the violent Watcher lifestyle. Instead she follows her instincts to heal, carving out a place for herself as the school medic. Until the day Nina’s life changes forever. Thanks to Buffy, the famous (and infamous) Slayer that Nina’s father died protecting, Nina is not only the newest Chosen One—she’s the last Slayer, ever. Period. As Nina hones her skills with her Watcher-in-training, Leo, there’s plenty to keep her occupied: a monster fighting ring, a demon who eats happiness, a shadowy figure that keeps popping up in Nina’s dreams… But it’s not until bodies start turning up that Nina’s new powers will truly be tested—because someone she loves might be next. One thing is clear: Being Chosen is easy. Making choices is hard.







Dracula's Guest


Book Description

A treasury of Victorian-era vampire stories includes Edgar Allan Poe's "The Oval Portrait" and Guy de Maupassant's "The Horla," in an anthology complemented by Transylvanian superstitions.




Moon Florida


Book Description

From Pensacola and the Panhandle, to Miami beaches and mingling with Mickey, Moon Florida reveals the best of the Sunshine State. Inside you'll find: Flexible, strategic itineraries, from the two-week best of Florida to a quick Gulf Coast getaway, designed for history buffs, outdoor adventurers, beach bums, and more Highlights and unique experiences: Relax on miles of white-sand beaches and watch the sunrise over the sparkling Atlantic, or indulge in hours of roller-coaster fun at Orlando's famous theme parks. Make your way through "Alligator Alley," or go canoeing through the lush Everglades. Snorkel in freshwater springs or take a surfing lesson from a pro wave-catcher. Live it up in Miami's stylish South Beach, wander the free-wheeling and colorful Key West, or go dancing in Little Havana Local insight from born-and-raised Floridian Jason Ferguson on when to go, where to stay, and how to get around Full-color photos and detailed maps throughout Focused coverage of Miami, South Florida, the Florida Keys, the South Gulf Coast, the Tampa Bay Area, Disney World and Orlando, Central Florida, the North Atlantic Coast, and Northern Florida and the Panhandle Practical information including background on Florida's landscape, climate, wildlife, and culture With Moon Florida's local insight and expert advice on the best things to do and see, you can plan your trip your way. Exploring more of the South? Check out Moon Georgia, Moon Coastal Carolinas, or Moon Tennessee.




Open Your Own Bed and Breakfast


Book Description

Experience the joy-and profits-that come from managing your own bed and breakfast! Whether you already know the magic that comes with owning a B&B or you are at the planning stage, the fourth edition of Open Your Own Bed & Breakfast-now updated with everything you need to know about online marketing-guides you through this special world. Barbara Notarius, one of America's most widely recognized and respected B&B experts, shows you how to make your dream a reality. Some of the essential information provided in this book includes: * Your responsibilities-and those of your guests * Financial considerations * Advertising, the Internet, and working with a reservation service * Evaluating your home's assets and liabilities * Conforming to the ADA * Legal, tax, and insurance issues, including recent changes in the tax code * Interviews with successful hosts * Lists of B&B associations, guidebooks, and B&B reservation services This new edition is an informative update of every aspect you need to know in order to run your B&B smoothly and successfully. Combining a meticulous business approach with a sincere appreciation for the pleasure that comes with running a B&B, Open Your Own Bed & Breakfast is an invaluable resource.




The Book of (More) Delights


Book Description

From bestselling author of The Book of Delights and award-winning poet, a book of lyrical mini-essays celebrating the everyday that will inspire readers to rediscover the joys in the world around us. In Ross Gay’s new collection of small, daily wonders, again written over the course of a year, one of America’s most original voices continues his ongoing investigation of delight. For Gay, what delights us is what connects us, what gives us meaning, from the joy of hearing a nostalgic song blasting from a passing car to the pleasure of refusing the “nefarious” scannable QR code menus, from the tiny dog he fell hard for to his mother baking a dozen kinds of cookies for her grandchildren. As always, Gay revels in the natural world—sweet potatoes being harvested, a hummingbird carousing in the beebalm, a sunflower growing out of a wall around the cemetery, the shared bounty from a neighbor’s fig tree—and the trillion mysterious ways this glorious earth delights us. The Book of (More) Delights is a volume to savor and share.