The Knowledge Manager's Handbook


Book Description

WINNER: CILIP's Knowledge and Information Management Award 2019 - Information Resources Print Category The way an organization manages and disseminates its knowledge is key to informed business decision-making, effectiveness and competitive edge. The Knowledge Manager's Handbook takes you step by step through the processes needed to define and embed an effective knowledge management framework within an organization. This second edition now includes clear guidance on the best practice requirements from the first ever internationally recognised standard for knowledge management, ISO 30401:2018, as well as content on the impact of AI and data analytics. Nick Milton and Patrick Lambe work through each stage of creating and implementing a knowledge management framework for an organization's specific needs, based around the four essential aspects of knowledge management: people, processes, technologies and governance. With updated international case studies from organizations of all sizes and sectors, along with user-friendly templates and checklists to help implement effective knowledge management procedures, The Knowledge Manager's Handbook is the end-to-end guide to making a sustainable change in the knowledge management culture.




Empowerment Evaluation


Book Description

This Second Edition celebrates 21 years of the practice of empowerment evaluation, a term first coined by David Fetterman during his presidential address for the American Evaluation Association. Since that time, this approach has altered the landscape of evaluation and has spread to a wide range of settings in more than 16 countries. In this Second Edition of Empowerment Evaluation: Knowledge and Tools for Self-Assessment, Evaluation Capacity Building, and Accountability, an outstanding group of evaluators from academia, government, nonprofits, and foundations assess how empowerment evaluation has been used in practice since the publication of the landmark 1996 edition. The book includes 10 empowerment evaluation principles, a number of models and tools to help put empowerment evaluation into practice, reflections on the history and future of the approach, and illustrative case studies from a number of different projects in a variety of diverse settings. The Second Edition offers readers the most current insights into the practice of this stakeholder-involvement approach to evaluation. “One of the greatest evaluation innovations of the past two decades has been the development of a professional and systematic approach to self-evaluation called empowerment evaluation. This book offers you the latest, cutting-edge understanding of this powerful innovation and evaluation approach. May you be inspired and empowered as you adventure through the chapters in this outstanding volume!” —Stewart I. Donaldson, President-elect, American Evaluation Association, Claremont Graduate University “This twenty year follow-up to the original provides even better and richer stories about the versatility and utility of empowerment work in most social contexts. It expands our understanding of how empowerment evaluation is foundational to any effort to improve and measure growth in any community/social environment.” —Robert Schumer, University of Minnesota “This text brings empowerment evaluation to life, and in doing so it offers all evaluators a large body of relevant concepts and tools for designing, implementing, and assessing evaluation efforts that engage, democratize, and strengthen stakeholder’s self-determination.” —Gary J. Skolits, The University of Tennessee, Knoxville




Career Management & Work-Life Integration


Book Description

Career Management & Work/Life Integration: Using Self-Assessment to Navigate Contemporary Careers is a comprehensive, easy-to-follow guide to managing contemporary careers. Although grounded in theory, the book also provides an extensive set of exercises and activities that can guide career management over the lifespan. Authors Brad Harrington and Douglas T. Hall offer a highly useful self-assessment guide for students and other individuals who want to deal with the challenge of succeeding in a meaningful career while living a happy, well-balanced life. Key Features Bridges theory and application: While the book helps readers gain a better understanding of theories on careers, work life, and human resources, it also guides them to develop a tailored, personalized career strategy for themselves. Offers a rigorous self-assessment process: Serving as the book′s foundation, this self-assessment guide gives readers a wealth of information and insight regarding their own career priorities and strategies. Provides a more thorough experiential view than existing books: This book integrates work from both the career management and the work life field while most academic literature treats these two areas separately. Intended Audience Career Management & Work/Life Integration is a great resource for employers and career planning offices. This book will also by ideal for undergraduate and graduate courses in Career Management; Leadership Development; Organizational Behavior; and Human Resource Management in the departments of business, management, and organizational psychology. Instructor′s Resources Available upon request, an instructor′s resource CD accompanies the book and includes such teaching aids as PowerPoint slides, and teaching notes for each chapter, as well as assignments, key concepts, and terms for each chapter.




Semiannual Report to the Congress


Book Description




Control Self-Assessment


Book Description

Control self-assessment (CSA) is the single most powerful tool available to corporations to become self-assessing, self-regulating, and self-improving. This book explains how to create CSA groups, aiming to provide an effective method for analyzing business risks and controls.




FISMA Principles and Best Practices


Book Description

While many agencies struggle to comply with Federal Information Security Management Act (FISMA) regulations, those that have embraced its requirements have found that their comprehensive and flexible nature provides a sound security risk management framework for the implementation of essential system security controls. Detailing a proven appro







EMPOWERED


Book Description

"Great teams are comprised of ordinary people that are empowered and inspired. They are empowered to solve hard problems in ways their customers love yet work for their business. They are inspired with ideas and techniques for quickly evaluating those ideas to discover solutions that work: they are valuable, usable, feasible and viable. This book is about the idea and reality of "achieving extraordinary results from ordinary people". Empowered is the companion to Inspired. It addresses the other half of the problem of building tech products?how to get the absolute best work from your product teams. However, the book's message applies much more broadly than just to product teams. Inspired was aimed at product managers. Empowered is aimed at all levels of technology-powered organizations: founders and CEO's, leaders of product, technology and design, and the countless product managers, product designers and engineers that comprise the teams. This book will not just inspire companies to empower their employees but will teach them how. This book will help readers achieve the benefits of truly empowered teams"--