Book Description

In 2004, the Government announced 110 Public Service Agreement (PSA) targets for 17 Departments covering the period 2005-08. PSA targets express the priority outcomes that Departments are seeking to achieve nationally and internationally, and cover key aspects of the Government's social, economic and environmental policy. Large sums of public money are devoted to the programmes designed to deliver them. This NAO report contains the detailed results of its examination of the data systems used by six government departments to monitor and report progress against their 2005-08 PSA targets, covering a total of 65 data systems. The six Departments are: the Cabinet Office, the Department for Culture, Media and Sport, the Department for Education and Skills, the Department for the Environment, Food and Rural Affairs, the Ministry of Defence and HM Treasury. Findings include that 75 per cent of the data systems used are broadly appropriate, but less than half of these were fully fit for purpose. Most required some action to strengthen measurement or reporting arrangements. A companion volume (HCP 127-I, session 2006-07, ISBN 0102944040) is available separately which contains the NAO's summarised findings.