Embedded Lead Users inside the Firm


Book Description

The central phenomenon of this book are embedded lead users (ELUs): employees of firms who experience emerging needs and profit from solutions to these needs (i.e. who exhibit lead user characteristics) in relation to one or more of their employing firm’s products or services. In three subsequent studies I explore, how embedded lead users contribute to corporate innovation. I show which factors foster the lead userness of employees and what characterizes embedded lead users’ behaviors. This holds various implications for firms, e.g. with respect to the integration of user knowledge for innovation.​




User Innovation Barriers’ Impact on User-Developed Products


Book Description

Thorsten Pieper explores the impact of innovation barriers along the user innovation process, in particular whether technological, social, legal and ownership barriers change the properties of user-developed products. This study roots from the “open innovation” research field and reveals insights from innovating users in “collaborative workspaces”. The results prove a hierarchical allocation of innovation barriers regarding their influence on the end-product and moderating influences of user innovators’ personal characteristics. The author discusses these insights and provides practical recommendations for more efficient promotion of user innovations and successful integration in corporate "co-creation" projects.




Revolutionizing Innovation


Book Description

A comprehensive and multidisciplinary view of the emerging paradigm of user and open innovation, offering both theoretical and empirical perspectives. The last two decades have witnessed an extraordinary growth of new models of managing and organizing the innovation process that emphasizes users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation approaches to solve important technological and organizational problems. This view of innovation, pioneered by the economist Eric von Hippel, counters the dominant paradigm, which cast the profit-seeking incentives of firms as the main driver of technical change. In a series of influential writings, von Hippel and colleagues found empirical evidence that flatly contradicted the producer-centered model of innovation. Since then, the study of user-driven innovation has continued and expanded, with further empirical exploration of a distributed model of innovation that includes communities and platforms in a variety of contexts and with the development of theory to explain the economic underpinnings of this still emerging paradigm. This volume provides a comprehensive and multidisciplinary view of the field of user and open innovation, reflecting advances in the field over the last several decades. The contributors—including many colleagues of Eric von Hippel—offer both theoretical and empirical perspectives from such diverse fields as economics, the history of science and technology, law, management, and policy. The empirical contexts for their studies range from household goods to financial services. After discussing the fundamentals of user innovation, the contributors cover communities and innovation; legal aspects of user and community innovation; new roles for user innovators; user interactions with firms; and user innovation in practice, describing experiments, toolkits, and crowdsourcing, and crowdfunding. Contributors Efe Aksuyek, Yochai Benkler, James Bessen, Jörn H. Block, Annika Bock, Helena Canhão, Jeroen P. J. de Jong, Emmanuelle Fauchart, Dominique Foray, Nikolaus Franke, Johann Füller, Helena Garriga, Fred Gault, Fredrik Hacklin, Dietmar Harhoff, Joachim Henkel, Cornelius Herstatt, Christoph Hienerth, Venkat Kuppuswamy, Karim R. Lakhani, Christopher Lettl, Christian Lüthje, Ethan Mollick, Hidehiko Nishikawa, Alessandro Nuvolari, Susumu Ogawa, Pedro Oliveira, Stefan Perkmann Berger, Frank Piller, Christina Raasch, Susanne Roiser, Fabrizio Salvador, Pamela Samuelson, Tim Schweisfurth, Sonali K. Shah, Christoph Stockstrom, Katherine J. Strandburg, Stefan Thomke, Andrew W. Torrance, Mary Tripsas, Georg von Krogh




The Third Industrial Revolution in Global Business


Book Description

The essays in this volume probe the impact the digital revolution has had, or sometimes failed to have, on global business. Has digital technology, the authors ask, led to structural changes and greater efficiency and innovation? While most of the essays support the idea that the information age has increased productivity in global business, the evidence of a 'revolution' in the ways industries are organized is somewhat more blurred, with both significant discontinuities and features which persist from the 'second' industrial revolution.




Enterprise Information Systems: Concepts, Methodologies, Tools and Applications


Book Description

This three-volume collection, titled Enterprise Information Systems: Concepts, Methodologies, Tools and Applications, provides a complete assessment of the latest developments in enterprise information systems research, including development, design, and emerging methodologies. Experts in the field cover all aspects of enterprise resource planning (ERP), e-commerce, and organizational, social and technological implications of enterprise information systems.




Patients and Caregivers as Developers of Medical Devices


Book Description

Moritz Göldner analyzes the unexplored phenomenon of patients and caregivers as innovators with respect to their own unmet medical needs in two complementary studies. In study 1 he uses a mixed-method approach to analyze quantitative data from two datasets on more than 1,100 medical smartphone apps each and qualitative data from 16 interviews with developers of medical apps. He finds substantial evidence that patients and caregivers develop medical apps and shows that those apps receive significantly better ratings than company-developed apps. In study 2 he further explores the commercialization activities of patients and caregivers by analyzing 14 case studies of patients and caregivers who successfully brought their tangible medical device on the market. He finds that those innovators did not maximize their profits, but rather sought to market their devices at reasonable prices to offer access to many other patients. The author discusses these insights and draws conclusions for scholars and managers that are valid beyond this extreme case of user innovation. About the author Moritz Göldner is an innovation consultant for user-centered innovation in (digital) healthcare. Prior to this position, he was a project manager and research associate at the Institute for Technology and Innovation Management at Hamburg University of Technology. His research interests cover user innovation in healthcare, social innovation, the emergence of new medical technologies, as well as entrepreneurship.




Handbook of Research on New Product Development


Book Description

New products are the major driver of revenue growth in today's dynamic business environment. In this Handbook, the world's foremost experts on new product development bring together the latest thinking on this vitally important topic. These thought-leading authors organize knowledge into useful and insightful frameworks covering all aspects of new product development: companies, collaborators, customers, context, markets, and performance. Managers will benefit from the handbook by expanding their knowledge of new product development and researchers will learn about opportunities to continue expanding on this body of knowledge.




Communities of Practice as Vibrant Sources of Knowledge and Innovation within a Rigid Public Hierarchy


Book Description

The concept of Communities of Practice is nowadays ‘common parlance’ in the private and public sector. However, research concerning the potential and benefits of CoPs embedded in public organizations lacks behind. Consequently, it still remains vague whether informal CoPs are able to unfold their widely recognized potential in terms of knowledge creation and dissemination within the context of the public sector. To shed light on this issue, the author employs the German Federal Armed Forces as a research setting since it is an outstanding example for a supremely hierarchical public organization showing a high degree of formalization in structure and processes. The research at hand particularly focuses the entanglement of the formal organization with the informal CoPs. More specifically, the author was inspired by the interest in exploring which role these informal entities play in regard to the development of knowledge and innovations, thereby, possibly fostering the organizational knowledge management as well as the adaptability of a supremely hierarchical public organization. About the authorAndré Kreutzmann prepared the dissertation at hand at the Institute of Technology and Innovation Management at the Helmut-Schmidt-University. As a member of a research project commissioned by the German Ministry of Defense, he investigated the potential of Communities of Practice in terms of knowledge management, innovation development, and organizational adaptation.




International Business


Book Description




Online Intermediaries for Co-Creation


Book Description

This book investigates the powerful role of online intermediaries, which connect companies with their end customers, to facilitate joint product innovation. Especially in the healthcare context, such intermediaries deploy interactive online platforms to foster co-creation between engaged healthcare consumers and innovation-seeking healthcare companies. In three empirical studies, this book outlines the key characteristics of online intermediaries in healthcare, their distinct strategies, and the remaining challenges in the field. Readers will also be introduced to the stages companies go through in adopting such co-created solutions. As such, the work appeals for both its academic scope and practical reach.