Lean Six Sigma, Chapter 12 - Institutionalizing Lean Six Sigma


Book Description

The following is a sample chapter from Lean Six Sigma, which explains how to impact your company's performance in each, by combining the strength of today's two most important initiatives--Lean Production and Six Sigma--into one integrated program. The first book to provide a step-by-step roadmap for profiting from the best elements of Lean and Six Sigma, this breakthrough volume will show you how to achieve major cost and lead time reductions this year; compress order-to-delivery cycle times; and battle process variation and waste throughout your organization.




Lean Six Sigma for Service, Chapter 12 - First Wave Service Projects


Book Description

This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more.




Operational Excellence with Lean Six Sigma


Book Description

Lean Six Sigma is the global standard for organizing the design, data-based improvement and control of business processes. Well-designed and controlled processes are key in achieving and sustaining operational excellence. They ensure the quality of service and care, the reliability and safety of work that is done, and a timely processing with short waiting times. High quality processes will at the same time improve the operation’s flexibility. Thereby allowing one to adjust to changes in demand and other circumstances. An organizational capability to harness data-based process improvement, finally, facilitates organizational learning and is foundational for the fruitful implementation of ever increasing digitization and automation opportunities. Lean Six Sigma offers a complete model for shaping modern continuous improvement programs in organizations. The methodology is built on principles and methods for fact-based process improvement that have proven themselves over the last decades, and will continue to do so in the decades to come. Having emerged in manufacturing, the approach continuously evolved and gained tremendous momentum in the services and healthcare industries. This book offers a thorough and pragmatic account of Lean Six Sigma project- and programme implementation with a special focus on applications in services and healthcare organizations.




Lean Six Sigma for Service, Chapter 10 - Service Process Challenges


Book Description

This chapter comes from Lean Six Sigma for Service, which provides a service-based approach to Six Sigma, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more.




The Elusive Lean Enterprise


Book Description

In today's fast-paced and volatile business environment, where customers are demanding increased flexibility and lower cost, companies must operate in a waste-free environment to maintain a competitive edge and grow margins. Lean Enterprise is the process that companies are now adopting to provide superior customer service and improve bottom line performance. Are you contemplating Lean Enterprise for your manufacturing or office facility? Are you already implementing Lean, but dissatisfied with the speed of change? Do your employees think that Lean is just the new flavor of the month? Are you being forced to go Lean by your customers, or your competitors? Are you anticipating going offshore to cut costs? Irrespective of your situation, this book is for you. The Elusive Lean Enterprise is designed to help guide you through the Lean transformation and avoid the pitfalls. Find out why many companies are failing to live up to the promise of Lean, and why there are alternatives to outsourcing or going offshore. In The Elusive Lean Enterprise, lean experts Keith Gilpatrick and Brian Furlong show you what to do, what you must not do, and how to make Lean the way business is done in the 21st century. Learn from the mistakes of others and avoid the trial and error implementation process that often kills the initiative. Find out why you must change, how to change, and how to institutionalize the process. Understand the costs of outsourcing or going offshore and compare these to the Lean alternative. For companies that invest the time and have an effective strategy, Lean Enterprise can produce outstanding results. For those companies that fail to commit to the process and truly change the culture, a Lean Enterprise will truly remain elusive.




Rath & Strong's Six Sigma Leadership Handbook


Book Description

Achieve unparalleled customer satisfaction and greater profitability with this essential handbook! Six Sigma is a proven and highly effective business initiative for improving customer satisfaction and increasing the efficiency of processes. Rath & Strong's Six Sigma Leadership Handbook highlights the critical factors that make or break implementation, offers key best practices for getting it right the first time, and offers real-life examples and case studies that light the path to success. With Rath & Strong, you'll get an overview of the tools, methods, approaches, benefits, and risks that are associated with each element of the methodology.




Lean Six Sigma, Chapter 10 - Implementation: The DMAIC Improvement Process


Book Description

The following is a sample chapter from Lean Six Sigma, which explains how to impact your company's performance in each, by combining the strength of today's two most important initiatives--Lean Production and Six Sigma--into one integrated program. The first book to provide a step-by-step roadmap for profiting from the best elements of Lean and Six Sigma, this breakthrough volume will show you how to achieve major cost and lead time reductions this year; compress order-to-delivery cycle times; and battle process variation and waste throughout your organization.




Lean Six Sigma, Chapter 2 - Six Sigma: The Power of Culture


Book Description

The following is a sample chapter from Lean Six Sigma, which explains how to impact your company's performance in each, by combining the strength of today's two most important initiatives--Lean Production and Six Sigma--into one integrated program. The first book to provide a step-by-step roadmap for profiting from the best elements of Lean and Six Sigma, this breakthrough volume will show you how to achieve major cost and lead time reductions this year; compress order-to-delivery cycle times; and battle process variation and waste throughout your organization.




Lean Six Sigma, Chapter 11 - Implementation: The DMAIC Tools


Book Description

The following is a sample chapter from Lean Six Sigma, which explains how to impact your company's performance in each, by combining the strength of today's two most important initiatives--Lean Production and Six Sigma--into one integrated program. The first book to provide a step-by-step roadmap for profiting from the best elements of Lean and Six Sigma, this breakthrough volume will show you how to achieve major cost and lead time reductions this year; compress order-to-delivery cycle times; and battle process variation and waste throughout your organization.




Applying Lean Six Sigma in Health Care


Book Description

Written to address the growing demand for Lean Six Sigma expertise, this text provides a step-by-step Define-Measure-Analyze-Improve-Control (DMAIC) process, that describes how to use the tools appropriate for each phase and provide data where tools can be practiced by students. Applying Lean Six Sigma in Health Care trains students on performance improvement techniques and current terminology so that they will be prepared to conduct Lean Six Sigma projects in large health care systems and support the physicians and nurses running these projects. With a focus on application, students learn and utilize the DMAIC process, by applying it to an improvement project that is carried through the text.