Book Description

Attitudes, like viruses are catching. They sweep through organization like a tsunami bringing a waves of productivity or eroding morale. People take their cues of how to feel and react to daily events from each other and especially their leaders. Employees want and need a consistent positive work environment to do their best work. Research has demonstrated that positive feelings enhance performance. They look to their leaders to set the behavioral example of the tone and impact of their interactions. While you may be clear about your company direction and strategy, how clear are you about the attitudes that you carry to work? Many people intend to inspire people to do their best but inadvertently end up intimidating them with their negative attitude. Your attitude speaks volumes before you utter a word. Like your shadow, you often are unaware of it. Your attitude permeates everything about you: the way you think, the tone of your voice, what words you choose, and even how you move your body - your body language. While you may think that your thoughts and feelings are purely private, your body is mirroring and in fact is speaking your mind. What you are thinking and feeling gets translated into your body language, and is very much like those electronic signs with a message that flashes, this time across your forehead. Most people don' t realize that they are communicating a non-verbal message that often may override the words they speak. Most of the time you may think the problem is just the other person who is being defensive when in fact you may be sending signals that are provoking that response. It is not necessarily easy to catch your self and adjust your mindset/attitude. Most people are consumed with the daily fires that flare up and the deadlines that are looming in their future. This book gives people access and tools to become aware and shift to a positive and productive mindset.