Foundations of Information Policy


Book Description

Foreword by Alan S. Inouye; Afterword by Nancy Kranich The first of its kind, this important new text provides a much-needed introduction to the myriad information policy issues that impact information professionals, information institutions, and the patrons and communities served by those institutions. In this key textbook for LIS students and reference text for practitioners, noted scholars Jaeger and Taylor draw from current, authoritative sources to familiarize readers with the history of information policy; discuss the broader societal issues shaped by policy, including access to infrastructure, digital literacy and inclusion, accessibility, and security; elucidate the specific laws, regulations, and policies that impact information, including net neutrality, filtering, privacy, openness, and much more; use case studies from a range of institutions to examine the issues, bolstered by discussion questions that encourage readers to delve more deeply; explore the intersections of information policy with human rights, civil rights, and professional ethics; and prepare readers to turn their growing understanding of information policy into action, through activism, advocacy, and education. This book will help future and current information professionals better understand the impacts of information policy on their activities, improving their ability to serve as effective advocates on behalf of their institutions, patrons, and communities.




Library and Information Services Policy


Book Description




Creating Policies for Results


Book Description

"Covering governance and organizational structure, management policies, and services relating to customers, circulation, information, and groups, this comprehensive how-to addresses each major library area. Follow these guidelines to: create sound and legally defensible policies; customize policies appropriate to your library's specific mission, customers, and size using proven work forms; serve customers more effectively by updating, clarifying, and communicating new and revised policies; address needs of a changing customer base; create guidance and contingency plans for emergencies; and add details and enforcement procedures for as many situations as possible."--Page 4 of cover.




The Freedom to Read


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Libraries and the National Information Infrastructure


Book Description

Explores the integral role of libraries in the evolving information and communications infrastructure. Also discusses information services value measurement within the changing library and information services environment.




Libraries and Information Services towards the Attainment of the UN Millennium Development Goals


Book Description

The United Nations Millennium declarations of 2002 set eight Millennium Development Goals (MDGs) to be achieved by 2015. The papers presented in this publication endeavour to address how libraries and information professionals in East, Central and Southern Africa seek to make themselves relevant to national development by asking themselves how libraries and information centres could contribute to the attainment of these MDGs.







Reference and Information Services


Book Description

This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios. Reference and Information Services is the go-to textbook for MSLIS and i-School courses on reference services and related topics. It is also a helpful handbook for practitioners. Authors include LIS faculty and professionals who have relevant degrees in their areas and who have published extensively on their topics. The first half of the book provides an overview of reference services and techniques for service provision, including the reference interview, ethics, instruction, reader's advisory, and services to diverse populations including children. This part of the book establishes a foundation of knowledge on reference service and frames each topic with ethical and social justice perspectives. The second part of the book offers an overview of the information life cycle and dissemination of information, followed by an in-depth examination of information sources by type—including dictionaries, encyclopedias, indexes, and abstracts—as well as by broad subject areas including government, statistics and data, health, and legal information. This second section introduces the tools and resources that reference professionals use to provide the services described in the first half of the text.