Diversity Beyond Lip Service


Book Description

"La'Wana Harris has opened this coach's eyes to the power of coaching practices to create new paths for diversity and inclusion work—whether or not you are formally trained as a coach. Please read this book and help create workplaces with honest engagement and access for all." —Marshall Goldsmith, Thinkers 50 #1 Executive Coach and two-time #1 Leadership Thinker in the world The ugly truth about diversity is that some people worry they must give up their power for others to have a chance. La'Wana Harris's Inclusion Coaching method helps people realize that sharing power isn't the same as losing it. The elephant in the room with diversity work is that people with privilege must use it to allow others equal access to power. This is often why diversity efforts falter—people believe in diversity until they feel that they have to give something up. How do we talk them through this shift? La'Wana Harris introduces Inclusion Coaching, a new tool based on cutting-edge research that identifies the stages of preparation, implementation, and “self-work” necessary to help individuals, teams, and organizations build a sustainable culture of inclusion. Harris's six-stage COMMIT model—Commit to courageous action, Open your eyes and ears, Move beyond lip service, Make room for controversy and conflict, Invite new perspectives, and Tell the truth even when it hurts—provides a proven process for making people aware of their own conscious and unconscious biases and concrete steps to make inclusion an embedded reality. Harris offers managers and diversity coaches new models to empower everyone from employees to CEOs to “do” inclusion and address deep-rooted biases that are often invisible. She addresses the growing need to challenge bias and build authentic cultures where everyone can feel a sense of belonging.




Lip Service


Book Description

A single mom must face her first love--and the father of her daughter--when he comes back to town in this reunion romance from #1 New York Times bestselling author Susan Mallery! Skye Titan's wealthy father thinks he can still dictate his daughter's choice in men. Now widowed and a single mother, Skye isn't the yes-girl she once was. Especially since the love of her life is back in Texas after eight long years. He won't like the answers to the questions he's asking. About why she left him at the altar. And about her eight-year-old daughter. Former Navy SEAL Mitch Cassidy comes home to find nearly everything different. His wounds from battle have changed the way people treat him. His cattle ranch is suddenly organic. But time hasn't touched his desire for Skye—or the sting of her betrayal. Forget lip service. He's asking that luscious mouth of hers to reveal the truth. But will Mitch be able to put the past aside to help Skye get out from under her father's thumb…and help himself recover from a broken heart?




Lip Service


Book Description

On the surface, Julia Sterling's life is enviable. She lives on Manhattan's East Side, is married to a renowned psychiatrist, deeply loves her stepson and is forging a career as a journalist. When a writing assignment exposes Julia to telephone sex, she glimpses a world that stirs her erotic fantasies but threatens her carefully constructed reality. As she probes her emotional and sexual connections to the men she knows and several she will never meet, she confronts evil, perversity and her own passions.




Lip Service


Book Description

An expert in nonverbal communication tackles the science of smiles and their extraordinary social impact. When someone smiles, the effects are often positive: a glum mood lifts; an apology is accepted; a deal is struck; a flirtation begins. But not all smiles are equally benign: a rival grins to get under your skin; a bully's smirk unsettles his mark. Who flashes more fake smiles, popular kids or unpopular kids? Is it good or bad when a bereaved person smiles? Much more than cheerful expressions, smiles are social acts with powerful consequences. Drawing on her research conducted at Yale University and Boston College as well as the latest studies in psychology, medicine, anthropology, biology, and computer science, Marianne LaFrance explores the compelling science behind the smile, revealing that this familiar expression is not as simple as it first may seem. Her groundbreaking work shows how the smile says much more than we realize—or care to admit. To read this book is to learn just how much the smile influences our lives and our relationships.




Some of My Best Friends


Book Description

A fearless, “funny, poignant, and super-smart” (Ms. magazine) essay collection about race, justice, and the limits of good intentions. In this “inspiring, determined work of personal narrative and cultural criticism” (Saeed Jones, author of How We Fight for Our Lives), essayist and award-winning voice actor Tajja Isen explores the absurdity of living in a world that has grown fluent in the language of social justice but doesn’t always follow through. These nine daring essays explore the sometimes troubling and often awkward nature of that discord. Some of My Best Friends takes on subjects including the cartoon industry’s pivot away from colorblind casting, the pursuit of diverse representation in the literary world, the law’s refusal to see inequality, and the cozy fictions of nationalism. Throughout, Isen “shows a bracing willingness to tackle sensitive issues that others often sweep under a rug” (Kirkus Reviews, starred review). In the spirit of Zadie Smith, Cathy Park Hong, and Jia Tolentino, Isen interlaces cultural criticism with her lived experience to explore the gaps between what we say and what we do, what we do and what we value, what we value and what we demand.




Lip Service


Book Description

LIP service (Leaders of Intercessory Prayer) is a study guide designed to help you learn to pray more effectively through a personal relationship with Jesus Christ. This study guide will teach you practical steps to take that will lead you closer to your Savior. This is meant to be a continuous process. Once you have developed a personal relationship with Jesus Christ, LIP service will teach you how to use the promises from God in the Bible to pray for yourself and others, on your own or in a group. LIP service provides a list of promises from the Bible which cover topics such as family, children, healing, wealth, wisdom, and knowledge, to name a few. LIP service can be studied on your own, or could be used in a Bible study group. My hope is that your life will be enriched through a personal relationship with Jesus Christ. 2 Peter 1:4 Through these He has given us His very great and precious promises, so that through them you may participate in the divine nature, having escaped the corruption in the world caused by evil desires. Psalm 145:13 Your kingdom is an everlasting kingdom, and your dominion endures through all generations. The Lord is trustworthy to all He promises and faithful in all He does.




Lip Service


Book Description

Skye Titan's wealthy father thinks he can still dictate his daughter's choice in men. Now widowed and a single mother, Skye isn't the yes-girl she once was. Especially since the love of her life is back in Texas after eight long years. He won't like the answers to the questions he's asking. About why she left him at the altar. And about her eight-year-old daughter. Former navy SEAL Mitch Cassidy comes home to find nearly everything different. His wounds from battle have changed the way people treat him. His cattle ranch is suddenly organic. But time hasn't touched his desire for Skye—or the sting of her betrayal. Forget lip service. He's asking that luscious mouth of hers to reveal the truth. But will Mitch be able to put the past aside to help Skye get out from under her father's thumb…and help himself recover from a broken heart?




Chief Customer Officer


Book Description

Drawing on her first-hand experience at top companies as diverse as Lands’ End and Microsoft, Jeanne Bliss explains why even great corporations can drift to delivering mediocrity to customers, and she offers a proven solution to break the cycle. Different divisions and departments in corporations can fail to communicate and act as a team—they create silos instead of a superior customer experience. Jeanne Bliss shows in stark detail how profits suffer when businesses focus on their organizational charts and not their customer relationships. This book provides leaders the tools and information they need to overcome organizational inertia and deliver a meaningful customer experience. The author includes diagnostics to determine if a company’s core strengths, metrics, and systems improve or harm customer relationships. With all these tools, leaders can address the organizational challenges they face with an exhaustive review of the Chief Customer Officer role and an evaluation to determine the right solution for their culture and company.




Lip Service


Book Description

Poetry. "Bruce Andrews is a performance artist and poet whose texts are some of the most radical of the Language school...Small linguistic units, idioms, phrases and single words, taken from different, sometimes mutually exclusive registers, especially discourses which are socially sensitive and resonant to contemporary ears, enable the poetry to 'suggest a social undecidability.' LIP SERVICE, the long-awaited long poem sequel to SHUT UP, reminds us to 'accept no discourse except love's'" - Oxford Companion to Twentieth Century Literature in English. Among the titles by Bruce Andrews still available from SPD are I DON'T HAVE ANY PAPER SO SHUT Up and PARADISE AND METHOD.




Lip Service


Book Description

November 2101. Journalist Abbie Moon is a modern girl: spunky, sassy, smart - and with an eye for a cute guy. Reporting on the spectacular opening of a National Museum of Human Rights in New York, Abbie is wowed by Jack Paris, the museum's Media Liaison Officer, and embarks - with a view to bedding 'Mr Cupcake' - on research for a fictitious set of articles on the 'BGM' (Boring Gloomy Museum). But as our self-centred heroine's interest in Jack wanes, so her fascination with the museum exhibits grows and she is drawn unwittingly into a disturbing - and increasingly perilous - web of secrecy. Who is the 'Mystery Man' who seeks to befriend her? How does he know so much about her? And what gruesome secrets lie behind the BGM's holographic Twin Towers facade? Political thriller? Tragi-comic sci-fi romance? Lip Service is a scathing critique of the hypocrisy of governments imaginatively packaged in a wrapper which will have you chuckling all the way to its electrifying climax.